Job you are applying for:
Sr Director Infrastructure
at the following location(s):
System Administration [9FI9SY13] - BETHESDA, MD
View Job Description - Sr Director Infrastructure
Description:Summary:
The Sr Director Infrastructure is responsible overseeing all infrastructure assets and enabling infrastructure
changes and decisions in support of the overall vision of the IT department. The position is also responsible for
assisting in architecture planning and contingency provision for all company sites; driving key technology
projects; and participating in other projects as requested by executive management. This is a management
position and typically reports to the EVP & Chief Information Officer.
Essential Functions:
Oversees and directs the analysis of business requirements, development of current and future growth
needs, implementations, testing, training and documentation of all network related components
Manages the Network Operating Center (NOC) to achieve SLA’s
Manages support associates, consultants and third party vendors
Directs projects dealing with upgrades, enhancements, and new functionality on the distributed
operations networks and hardware bases
Responds to customer issues, changing priorities, and escalation issues keeping all interested parties
abreast of developments and decisions in a timely fashion
Sets vision for network to ensure reliability and resiliency to minimize business impact and interruptions
Identifies technology solution to address critical business needs
Identifies key business partners to gain economies of scale for technology investments
Oversees research and development as well as infrastructure related projects
Establishes technical standards and ensures adherence to company’s security policies and procedures
Develops contingency plans to minimize risk and securing all technology assets and anticipates major
technology changes and develops reaction plan
Requirements:Minimum Qualifications, Knowledge, Skills, and Work Environment:
Requires a Bachelor’s degree in Computer Science, IS or Math; MS, MBA or equivalent IT experience
of 10 years.
Requires 5 years experience at a Director or Project Manager level; at least 3 years experience with
distributed systems environments.
Experience with POS hardware/software platforms desired
Requires strong technical and functional solution implementation experience; experience with Micros
systems a plus; computer software knowledge in food service, retail, distribution or manufacturing
Requires strong business knowledge relating to retail/food service and ability to make best practices
recommendations to users
Desired certifications include MCSE, SCSA and CCNA
In-depth knowledge of Cisco, Juniper Networks, Microsoft Server, Database Management, Data Center
Management, and PBX systems desired.
Strong technical experience across various network, software & hardware technologies a must.
Requires ability to travel; position requires approximately 50-75% travel
Requires excellent project management and working knowledge of Microsoft Office applications
Requires experience interacting with executive levels and the ability to work without supervision on
specific assignments
Requires strong technical oral, written and interpersonal communication skills
Additional Info: