Description:

Front End Manager is responsible for planning, directing, and managing the operations and performance of the front of the store in order to achieve and maintain store goals. Responsible for smiling and greeting all customers while delivering extraordinary customer service and responds to customers’ requests in locating products, to meet the goals and objectives of the department. Trains, coaches, and monitors Cashier Trainer, Cashiers, Janitors, and Courtesy Clerks on job duties according to company policies and procedures. Approves customer checks according to company policy. Also responsible for assisting cashiers with customer transactions or returns requiring supervisory approvals.

Requirements:

Job Requirements: Must be able to perform mathematical operations related to job functions. Must enjoy working with the public. Must have good communication skills. Must be self-motivated. Must have a friendly, courteous attitude, and provide extraordinary customer service. Must exhibit a responsible, professional, and positive attitude towards the job, co-workers, and customers. Must have a positive attitude, towards safety, and be committed to follow all health and safety regulations and/or polices to ensure the well-being of oneself, fellow team members, customers and vendors. Must be able to work a flexible schedule including weekends and holidays. Must be able to transfer to other locations within a reasonable commute of home store. Ability to meet the physical requirements of the job.

Additional Info:

Required experience: • Must have 6 months of experience as a cashier or booth. • Basic operational use of standard office equipment (i.e. computer, printer/fax, etc.) • Basic proficiency with Microsoft Office Suite products (i.e. Word, Excel, Outlook, etc.) • High school diploma or general education degree (GED); or equivalent combination of education and/or experience. Language: • Basic understanding of English language; reading, writing and speaking. • Basic understanding of Spanish language; reading, writing and speaking a plus but not required.