Description:

1. Maintains highest level of Quality, Service, and Cleanliness in all work assignments. 2. Prepares and serves food products according to approved Krystal procedures. 3. Follows approved Krystal procedures and schedules for cleaning and sanitation of food preparation area, storage areas, equipment, and utensils. 4. Works in product preparation or customer service as assigned by the General Manager.

Requirements:

1. Must be at least 16 years of age. 2. Must be able to perform the essential functions of the position. 3. Is certified as a Service Associate only after two jobs in that category are successfully completed.

Additional Info:

GENERAL DESCRIPTION OF ESSENTIAL FUNCTIONS 1. Flexible work hours and punctual work attendance. 2. Pleasing personality. 3. Some heavy lifting may be required (in the range of 25 to 54 lbs.). 4. Extended standing is required. 5. Hearing in normal ranges must be present due to auditory alarms for some cooking equipment. 6. Reading of menus, manuals, and training aids required. 7. Manual dexterity in packing food containers. 8. Ability to work with others in somewhat confined spaces. 9. Capable of working with flour, meats, and vegetables. 10. Capable of maintaining personal safety around high temperature equipment, hot water, and shortening. 11. Mathematical abilities in preparation of reports and counting money. GENERAL DESCRIPTION OF ESSENTIAL FUNCTIONS DESCRIPTION OF MACHINES, TOOLS, EQUIPMENT, WORK AIDS USED Fryers, Sunriser grill, fry station, “chili pup” unit, Krystal grill units, B.A. Burger Grill, coolers, menu board, reach in freezer, walk in freezer and cooler, microwave ovens, biscuit oven, Blodgett oven, Savory toaster, grits warmer, Groen kettle, steam units/holding cabinets, hot plate, deep well, soda fountain hook up station, time clock, POS cash register, receipt printers, POS monitors, insulated oven mitts, plastic bread racks, utility shelves and storage units, three compartment sink, plastic ice scoops, food products/condiments, cooking utensils, scales, aluminum foil and plastic food wrap, Krystal food packaging containers, lids, bags, brooms, brushes, floor sweeper, mop, mop buckets, dust pans, utility buckets, utility ladder and dolly, cleaning supplies, plastic garbage cans and garbage bags, holding cards, end of shift report (SC-10), hourly reading report, discards report, stock order, new employee initial hiring forms and reports, desk, training manuals, Web Based Training (WBT), safe, file cabinet, and office supplies, back office and training computers, fax machine and printer. Service Associate♦12/28/07♦3 of 4 DESCRIPTION OF MATERIALS AND/OR PRODUCTS HANDLED Food products and cleaning supplies. VOCATIONAL PREPARATION No special vocational preparation required On the job training provided Reading and basic mathematical skills required WORK ENVIRONMENT Primary Work Site: 99% indoors, 1% outdoors Temperature Factors: Controlled environment Noise Factors: Noise present from equipment Vibration: Not a factor Hazards: 355°F, grill/steam unit, tomato and onion slicers (must be 18 years old or older to operate), knives, slippery floors (grease/water) Air Quality Factors: Good, food odors present Work Surface: Even, flat, hard, dry/wet, inclines, ramps, ladders, catwalks or scaffolds RELATIONSHIP WITH CO-WORKERS Works alone Works with a select group PHYSICAL REQUIREMENTS Mobility Factors: Walking 20%, Standing 70%, Bending/Stooping 5%, Climbing 5%, some crawling, sitting, or squatting Primary Work Positions: Standing SPECIFIC MOVEMENTS Trunk Requirements: Bending - Frequently Twisting/Rotating – Frequently Arm Requirements: Reaching - Constantly Working with arms extended - Constantly Working with arms bent - Occasionally Carrying - Frequently No. of lbs. - 54 maximum, usually 25 pounds or less Service Associate♦12/28/07♦4 of 4 Distance - 50 feet maximum, usually 20 feet or less Pushing/Pulling - Frequently Twisting/Rotating - Constantly Lifting from floor to waist - Frequently No. of lbs. - 54 maximum, usually 25 pounds or less Lifting from waist to overhead - Occasionally No. of lbs. - 15 maximum, usually 10 pounds or less Lifting horizontally - Frequently No. of lbs. - 20 maximum, usually 10 pounds or less Leg Requirements: Lifting - Frequently required Balance - Required as stated under work environment Twisting/Rotating - Minimal Pushing/Pulling - Not required Hand Requirements: Gross Dexterity - Required Finger Dexterity - Required Grasping/Manipulating - Required Speed - Required Bilateral Coordination - Required Eye/hand Coordination – Required Visual and Auditory Requirements: Visual and Auditory senses - Required Must possess visual/auditory capabilities sufficient to perform the essential functions of the position.