Description:

The Customer Service Representative is responsible for processing and handling customer menu orders and concerns via the telephone. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You’re a friendly person who is comfortable talking on the phone. You’ll need to communicate to our customers that their orders and concerns are your number one priority. Helping to solve customers’ problems is an essential part of your job. You’re enthusiastic about our products and have a desire to share your enthusiasm with customers. Explaining special offers and making suggestions helps our customers place the orders they want and get the most value from our menu. You understand the importance of order accuracy. You’ve got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier – and more fun – with some teamwork. You must be at least 16 years of age. General Responsibilities • Respond to customer service requests for restaurant food orders by entering and verifying customer and menu data • Ability to achieve and maintain performance standards • A Customer Maniac who can work independently • Support marketing of products • Able to interact with all levels of management and customers in a professional manner • Assist and mentor new call center representatives • Adhere to company processes and guidelines

Requirements:

 Customer Relations and interpersonal skills  Personal Computer skills  Communication (verbal and written) skills  Mathematical skills  Work both independently and within a team environment  Call center experience preferred  Strong work ethic  Flexibility with schedule

Additional Info:

We’ve got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. As a part-time employee you will be eligible for medical, dental and vision, supplemental life and AD&D, Disability insurance, Identity Theft Protection, Employee Assistance Program, 401(k) and retirement. Next Day Pay (PayActive), NPC Family fund, legal shield, pet insurance, auto and home insurance. As a full-time employee you will be eligible for medical, health savings account (HSA), enhanced health benefits, dental and vision, life, accidental death, and dismemberment (AD&D), disability, EAP, 401(k) and retirement, consulting services, identity theft legal protection, Next Day Pay (PayActive), NPC Family Fund, pet insurance, auto and health insurance, as well as prescription benefits. If you want a fun, flexible job with an innovative company where you will receive rewards and recognition for your efforts, look no further and apply today! Visit npccareers.com or text "PIZZA" to 52345 to learn more about our company, our opportunities, and your future. We are an equal opportunity employer and recognize the strength that diversity brings to the workplace.