Description
Job description: Reports to the Division Leader. Responsible for interacting with customers by taking and receiving orders, processing payment, and responding to whatever the customer needs. Ensure customer receives the best service while at the Blue Badger Grill. Grill Associate Responsibilities: • Greet and welcome guests to the restaurant. Creating a sense of welcome and personalized service excellence for the guest. • Interact with customers by taking and receiving orders, processing payment, and responding to whatever the customer needs. • Basic Math skills, able to make change quickly and accurately. • Ensure customer receives the best service. • Display an active presence in public areas, interacting with guests. • Monitor resources, ensuring the tools are available to deliver services that meet and exceed guest expectations. • Communicate all customer concerns and comments to the Shift Leader to ensure best experience. • Follow company guidelines and procedures and maintain excellent Customer Service Standards. • Keep cashier area clean and organized. • Make sure grill area is presented in way consistent with our mission. • Ensure kitchen completes orders in a timely manner and delivers them to customer. • Confirm with customer that everything has exceeded their expectation. Non-Essential Functions: • Maintain a clean, safe, organized and well-stocked restaurant to ensure restaurant is presentable. • Clean all areas of the restaurant i.e.: including but not limited to, stockroom, kitchen area, ensure all areas are properly clean, sanitized and presentable to guests at all times. • Keep inventory of supplies. • Wear appropriate uniform, footwear, name tag and maintain cleanliness of the uniform. • Communicate effectively with Leader any customer concerns, complaints, product requests, etc. • Must be able to work as an integral part of a team, assisting and communicating effectively with with co-workers and guests.
Requirements
• Ability to lift heavy items, ranging from 25 to 50 lbs, and operate equipment, cash registers, etc. • Excellent customer service, communication, and math skills. • Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation. • A courteous and efficient approach to handling customer requests, questions, and complaints. • Attention to detail is essential • Ability to work as a team and contribute to a smoothly flowing experience for all customers • Ability to spend an extended period working in a standing position. • Wear appropriate uniform, footwear, name tag and maintain cleanliness of the uniform. • Communicate effectively with Leader any customer concerns, complaints, product requests, • Must be able to work as an integral part of a team, assisting and communicating effectively with co-workers and guests • Must have efficient multi-tasking and time management skills. You may be asked by your leader to perform other duties that are not listed above. The employer has the right to revise this job description at any time.
Additional Information
We Offer: · A Fun and Friendly Work Environment · Advancement Opportunities · Flexible Scheduling · 401K Savings Plan with Employer Match (1000 hrs) · Bonus Programs · Employee Recognition Themed Christmas Party · Health Insurance (FT) · Life Insurance (FT) · Employee Recognition · Paid Training · Dental/Vision Reimbursement (FT) · Short & Long Term Disability (FT) · Willkomm’s PERX Program
Description
Job description: Reports to the Division Leader. Responsible for making sure all food is properly prepared and follow all sanitation and food handling procedures. Ensure that food prepared is presented and delivered to the customer in a timely manner. Provide customer with an enjoyable and delicious meal. Essential Job Functions • Prepare food orders as they come in. • Measure and assemble ingredients for menu items • Cook menu items in cooperation with the rest of the kitchen staff • Prep food for use on next shift. • Properly store food items at appropriate temperatures • Identify kitchen food needs and pull food from freezer to allow time for thawing. • Notify Kitchen Leader of items needed before the item is completely out. • Follow all menus, menu plating instructions, company guidelines and procedures to maintain food consistency. • Strong knowledge of proper food handling procedures • Be knowledgeable & apply the HACCP (Hazard Analysis Critical Control Point) guidelines when handling food. • Protect the assets of the company Non-Essential Job Functions • Efficiently and accurately prepare, package and label products for sale to customers. • Ensure all coolers, freezers and preparation areas are clean and set up in advance for deliveries. • Quickly unload incoming shipments and neatly stock them in their designated areas without damaging merchandise. • Keep inventory of supplies. • Wear appropriate uniform, footwear, name tag and maintain cleanliness of the uniform. • Communicate effectively with Leader any customer concerns, complaints, product requests, etc. • Must be able to work as an integral part of a team, assisting and communicating effectively with with co-workers and guests
Requirements
Must be self-motivated, organized, maintain a positive attitude and professional behavior. Must possess excellent communications and presentation skills. Displays initiative and requires minimal supervision. Must be able to walk, stoop, bend and stand for a long period of time during his or her shift and lift to 50 pounds. Must have efficient multi-tasking and time management skills. You may be asked by your leader to perform other duties that are not listed above. The employer has the right to revise this job description at any time.
Additional Information
We Offer: · A Fun and Friendly Work Environment · Advancement Opportunities · Flexible Scheduling · 401K Savings Plan with Employer Match (1000 hrs) · Generous Bonus Programs · Employee Recognition Themed Christmas Party · Health Insurance (FT) · Life Insurance (FT) · Employee Recognition · Paid Training · Dental/Vision Reimbursement (FT) · Short & Long Term Disability (FT) · Willkomm’s PERX Program
Description
The Bar Assistant Division Leader reports directly to the Division Leader, must be able to thrive in a chaotic atmosphere, has a knack for hospitality, a passion for food and beverage, and is described as a master multi-tasker. Duties and Responsibilities • Responsible for all aspects of our Vision Statement to be carried out in the bar. • Train and coach bartender team on service protocols, Toast POS system and managing inventory levels. • Interact with customers to develop loyalty and provide excellent customer service. • Help bartenders take orders and serve food and drink, paying extreme attention to detail. • Adhere to all local liquor laws, ensure all licenses are current including health, safety, and liquor and staff is following all regulations. • Work with bartender team and Division Leader to develop new drinks and promotions for the bar then work with marketing team to promote. • Assist Division Leader in promoting bar for events and catering including set-up and take down of events. • Negotiate and place orders for liquor, beer, wine, and other supplies for the bar and update Toast POS system to reflect changes. • Organize the bar area to streamline drink preparation and inventory. • Responsible for managing inventories and helping meet sales, labor and inventory targets. • Handle paperwork and other administrative duties including tip balancing and deposits. • Address customer and employee inquiries and complaints. • Assist in scheduling bar employees and responsible for making sure all shifts are covered. Will be the first point of contact for bartenders for scheduling conflicts. • Protect the assets of the company.
Requirements
Requirements and Qualifications • Bar Assistant Leader must be versed in running a bar and managing employees. • Great interpersonal, communication and customer-service skills. • Create an atmosphere of teamwork. • Ability to train and manage staff. • Knowledge of liquor, bartending, and service protocols. • Solid organizational skills with budgets, inventories and negotiating prices with vendors. • Great sales skills and talent for developing promotions or new drinks. • High school degree or equivalent; or relevant work experience. • Willing to work nights, weekends, and holidays. • Ability to work independently, as well as lead, manage, and motivate a team. • Willingness to work in a fast-paced environment and stay cool under pressure. • Physically able to stand and move during the length of shift; able to bend and kneel through shift; able to carry 50 or more pounds of supplies. You may be asked by your leader to perform other duties that are not listed above. The employer has the right to revise this job description at any time.
Additional Information
We offer: · Fun and Friendly Work Environment · Advancement Opportunities · Flexible Scheduling · 401K Savings Plan with Employer Match (1000 hrs) · Generous Bonus Programs · Employee Recognition Themed Christmas Party · Health Insurance (FT) · Life Insurance (FT) · Employee Recognition · Paid Training · Dental/Vision Reimbursement (FT) · Short & Long Term Disability (FT) · Gym Membership Reimbursement (FT) · Willkomm’s PERX Program - Discounts on Food & Wash
Description
Bartender reports directly to the Bar Division Leader. We are looking for a professional, high-energy bartender with excellent communication skills to provide an excellent guest drinking experience. The bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. Bartender Responsibilities: • Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders. • Inform customers about new beverages and specials. • Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers. • Checking identification to ensure customers are the legal age to purchase alcohol. • Taking inventory and ordering supplies to ensure bar and tables are well-stocked. • Assist guest with ordering at the table process. • Adhering to all food safety and quality regulations. • Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register. • Maintaining a clean work and dining area by cleaning tables, and washing glasses, utensils, and equipment. • Assist with inventory and inventory control. • Project the assets of the company
Requirements
Bartender Requirements: • High school diploma. • Must be 21 years of age • Additional education, training, certificates, or experience required. • Conflict Resolution • Availability to work nights, weekends, and holidays. • Positive, engaging personality, and professional appearance. • Basic math and computer skills. • Exceptional interpersonal and communication skills. • Strong task and time management abilities. • Eye for detail and understanding of drink mixing tools and techniques. • Ability to stand, walk, bend, etc for extended periods, and lift up to 25 lbs. • Relevant alcohol certification (Yorkville operator license) You may be asked by your leader to perform other duties that are not listed above. The employer has the right to revise this job description at any time.
Additional Information
We Offer: · Earning potential $30-$40 per hour · A Fun and Friendly Work Environment · Advancement Opportunities · Flexible Scheduling · 401K Savings Plan with Employer Match (1000 hrs) · Bonus Programs · Employee Recognition Themed Christmas Party · Health Insurance (FT) · Life Insurance (FT) · Employee Recognition · Paid Training · Dental/Vision Reimbursement (FT) · Short & Long Term Disability (FT) · Willkomm’s PERX Program