Description
Report to the Division Leader. Essential Functions: • Responsible for following all company procedures while opening or closing the store and supervising assigned shifts. • Monitor and maintain accurate store inventory and supplies levels. Place and receive correct orders of merchandise and supplies within store and make sure all merchandise is arranged correctly with correct price and signage. • Help Sales Associates accurately assist customers in a timely manner with cash handling, fuel transactions and Willkomm's Plenti Rewards programs while complying with company policies and procedures. • Keep transaction counter, store, car wash and parking lot clean, well-stocked, organized and safe. • Accountable for balancing, logging and reporting deposits, invoices and coupons. • Participate in interviewing, hiring and reviewing employees following established company guidelines. • Observes employee performance and corrects and disciplines, as needed. Performs necessary verbal and written warnings. • Supervise two to three employees in a fast-paced business environment • Provide direction, instructions and guidance to the team • Delegate daily tasks, answer employee questions and resolve issues. • Complete all necessary reports for supervisor’s review • Walk, stoop, bend and stand for long periods of time. • Ability to lift up to 50 pounds without assistance Non-Essential Functions: • Assist customers in resolving concerns in a cheerful and helpful manner. Communicate effectively with Leader any customer concerns, complaints, product requests, etc. • Wear appropriate uniform, footwear, name tag and maintain cleanliness of the uniform. • Must be able to work as an integral part of a team, training, assisting and communicating effectively with co- workers and customers. • Ensure access to Sales Associate work area is restricted to unauthorized personnel. • Self-motivated, organized • Positive attitude and professional behavior when interacting with customers and co-workers. • Efficient multi-tasking and time management skills. • Ensures daily responsibilities are accomplished by employees The employer has the right to revise this job description at any time.
Requirements
Additional Information
We offer: · Fun and Friendly Work Environment · Advancement Opportunities · Flexible Scheduling · 401K Savings Plan with Employer Match (1000 hrs) · Bonus Programs · Employee Recognition Themed Christmas Party · Health Insurance (FT) · Life Insurance (FT) · Employee Recognition · Paid Training · Dental/Vision Reimbursement (FT) · Short & Long Term Disability (FT) · Gym Membership Reimbursement (FT) · Willkomm’s PERX Program - Discounts on Fuel, Food & Wash
Description
Job description: Report to the Shift Leader or Division Leader. Responsible for greeting and welcoming guests and provide exceptional customer service throughout transaction. Essential Functions: • Sincerely acknowledge and greet customers immediately as they enter, before they reach transaction counter. • Meet and exceed customer expectations on every visit. • Accurately assist customers in a timely manner with cash handling, fuel transactions and Willkomm’s Plenti Rewards programs while complying with company policies and procedures. • Respond to customer questions. • Improve engagement with merchandise and providing outstanding customer service. • Keep transaction counter, store, car wash and parking lot clean, well-stocked, organized and safe. • Operate Cash Register, manage financial transactions and balance drawer • Accountable for all cash, checks, credit card slips, reward points and coupons during assigned shift. • Basic Math skills, able to make change quickly and accurately. • Assist in displaying of merchandise or organizing the selling floor and stock areas. • Walk, stoop, bend and stand for long period of time Non-Essential Functions: • Assist customers in resolving concerns in a cheerful and helpful manner. Communicate effectively with Leader any customer concerns, complaints, product requests, etc. • Wear appropriate uniform, footwear, name tag and maintain cleanliness of the uniform. • Must be able to work as an integral part of a team, assisting and communicating effectively with co-workers and customers. • Ensure access to Sales Associate work area is restricted to unauthorized personnel. • Self-motivated and organized • Maintain a positive attitude and professional behavior • Efficient multi-tasking and time management skills You may be asked by your leader to perform other duties that are not listed above. The employer has the right to revise this job description at any time.
Requirements
Must be self-motivated, organized, maintain a positive attitude and professional behavior when interacting with customers and co-workers. Must have the ability to walk, stoop, bend and stand for long periods of time and have the ability to lift up to 50 pounds without assistance. Must have efficient multi-tasking and time management skills.
Additional Information
We offer: · A Fun and Friendly Work Environment · Advancement Opportunities · Flexible Scheduling · 401K Savings Plan with Employer Match (1000 hrs) · Bonus Programs · Employee Recognition Themed Christmas Party · Health Insurance (FT) · Life Insurance (FT) · Employee Recognition · Paid Training · Dental/Vision Reimbursement (FT) · Short & Long Term Disability (FT) · Gym Membership Reimbursement (FT)