Title: Floral Supervisor Classification: Exempt Reports to: Director of Floral Position Summary: The Floral Supervisor will be responsible for driving Sales & Margin growth through maintaining appropriate store inventory and store gross margins. Duties and Responsibilities: • Will be required to analyze price trends and assess their impact on future activities as well as continuously develop market knowledge • Responsible for developing store personnel (Merchandising, Ordering, and Inventory Control) • Responsible for training and monitoring the in-store ordering program. • Interact with the warehousing and distribution teams • Visits stores weekly, to: o Follow up on the store’s policies and procedures to ensure follow through o Monitor programs and obtain store feedback to assess overall implementation effectiveness o Monitor Store follow through on floral displays - Freshness, Appeal, Signs, Quality of Product to ensure we are offering the best quality floral to our Customers o Ensure the handling of floral by team members adheres to Company procedures and standards; cull, replenish and rotate throughout the day o Attend meetings to coordinate promotions and store display & labor needs Knowledge and Skills: • Possess excellent listening and verbal communication along with excellent writing and computer skills • Manage, track and control several ongoing projects concurrently • Willing and able to work any hours any days and travel as necessary • Exhibit strong ability to analyze data, make judgments and develop reports • Be extremely self-motivated, take initiative and drive results • Multi-task and work in fast paced, multiple-priority environment • Be highly organized and detail oriented • Ability to be a change agent and not get easily frustrated with external and internal obstacles • Must have the attitude and aptitude to overcome. Be a champion of change • Be available to respond to calls on urgent matters, including after business hours, on weekends and holidays if necessary This job description is not intended to be all-inclusive and employees may perform other duties as directed. All employees are expected to perform any reasonable task or request that is consistent with fulfilling company goals and objectives.

Required Education and Experience: • BA/BS Degree preferred • 5+ years of Operation experience preferred • Excellent knowledge of floral; solid understanding of floral (Potted & Cuts) varieties handled in a Retail & Wholesale operation • Solid understanding of floral Merchandising • Good knowledge of Microsoft Office (Outlook, Excel, Word) • Bi-lingual in Spanish as this will facilitate communication with associates at store level • Acceptable Department of Motor Vehicles driving record

Physical Demands • May also have to do some lifting of supplies and materials from time to time up to 30lbs, and up to 50lbs assisted lifting. Position Type/Expected Hours of Work Monday – Sunday, (flexible schedule) must be able to work weekends and holidays as needed.