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HR Support Clerk

at the following location(s):

Sylmar - Corporate Office - Sylmar, CA

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Description:

Position Description Title: Human Resources Support Clerk Reports to: Human Resource Manager General Description: The Human Resources Support Clerk will be responsible for processing and tracking warnings. Maintain warning report. Serve as a contact person for Store HR, Management and Team Members on all warnings inquires. Answer incoming customer complaint calls and/or team member call. Duties and Responsibilities: • Prepare Meal Period Payment Statement (Corp Only) • Prepare Meal Period Warning • Prepare Meal Period Payment Adjustments • Prepare Exception Report individual store and all stores • Print and Review Over & Short Reports • Email A/P for Excessive Over & Short • Follow up Over & Short Investigations • Work Hour Audit • Name Badge Order • Pending MPP, WIC, Over & Short, Double/Over Charges Report • Notification MPP, WIC, Over & Short Warning • Prepare Missing Punch Warnings for all stores • Update Missing Punch Report • Update Schedule Turn on Time Report • Update HRMS System with Sexual Harassment Training Date Skills and Requirements: 1. Excellent customer service skills. 2. Professional phone etiquette skills. 3. Strong written and verbal communication skills. 4. Bilingual Spanish (fluent: read, write, and speak). 5. Strong organizational skills. 6. Ability to effectively work independently. 7. Ability to multi-task and handle high volume workload and calls. 8. Proficient Microsoft Word, Excel, Power Point and Office. 9. Type minimum 45 WPM

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