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Job you are applying for:

Assistant Operations Manager

at the following location(s):

Guest Services Department - Charlotte, NC

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The Whitewater Center is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. Being one of the largest tourist destinations in the Carolinas, the Whitewater Center is seeking out a qualified Assistant Operations Manager to aid in the oversight of daily operations for multiple business units. Responsibilities include but are not limited to: Responsibilities • Support Operations Manager in day to day operations • Lead, motivate and support a large team within a high volume and a demanding environment • Aid in the development, implementation, and maintenance of quality assurance and safety protocols • Maintain a keen awareness of how the brand is being represented and demonstrate a relentless pursuit of meeting the brand promise • Utilize keys tools and metrics to measure team results and hold the team accountable to established goals and objectives • Be a key leader in the planning and execution of existing and new programming. • Other duties as assigned


Requirements: • Bachelors degree in Management, Business, Hospitality, Outdoor Recreation or equivalent • 3+ years of experience in management and/or leadership • Comfortable with physically demanding duties including extended presence in outdoor environments • Ability to think critically, be proactive and be a self-starter • Excellent Microsoft Office skills

Additional Info:

Additional Info: Benefits • Facility Access • Staff Discount Program • Health, Dental, Vision Flexible • Spending Account Working at Whitewater Whitewater is rooted in the belief that the active, outdoor lifestyle is for everyone. We are a team whose culture and work environment are dedicated to providing real engagement through authentic experiences. By promoting an active, outdoor lifestyle, we build community and opportunities for people to come together.

Disability Accommodation for Applicants

U.S. National Whitewater Center is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our on-line application system because of a disability, you may contact us at the following email address and phone number: or (704) 391-3900.

This email address is reserved for individuals who require an accommodation due to a disability only. The U.S. National Whitewater Center representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.