Description:

The primary purpose of the Store Manager, know as the Store Leader in this job description, is to profitably lead the daily operations of a Royal Farms store. The ideal candidate for the Royal Farms team would be a person who would create a positive store culture by treating employees fairly and with respect. Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining 100% total customer focus and operational excellence. Duties and responsibilities • Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service) • Adhere to the execution of established Royal Farms rules, policies, procedures, and systems • Support and follow all safety and loss prevention initiatives • Assemble an effective retail team through recruiting, training and development, and timely performance feedback • Implement a strategy to maintain operational excellence and consistency in store cleanliness, food safety, merchandising, and “just-in-time” replenishment • Monitor and analyze business processes and results to profitably achieve Royal Farms goals • Adhere to company policy for checking in external and internal vendors • Ensure the proper execution of all Royal Farms marketing programs • Connect with the community in which we operate to establish positive relationships • Provide leadership to their retail team members that ensures a pleasant customer service experience • Conduct meetings with retail team members and encourage on-going open communication, feedback and follow-up • Resolution oriented in all Employee Relations (ER) activities • Ensure the compliance of Royal Farms’ policies, procedures, and systems (people, safety, assets, cash, etc.) • Complete other tasks as assigned

Requirements:

The ideal candidate for the Store Leader position must be at least 18 years old and will: • Have consistently demonstrated strong leadership skills • Understand that their success depends on their team’s success, aspiring to make the people around them better than they currently are • Possess strong written, verbal, and interpersonal communication skills • Possess strong supervisory and organizational skills • Have at least 2 years’ fast food/retail management experience. • Have earned a high school diploma or GED • 2-year college degree preferred • Utilize basic business math and accounting skills, computer skills, and strong analytical and decision-making skills. • Must be able to travel as required • Must be available to work all shifts, weekends, and holidays based on business needs. • Be ServSafe Certified currently or be able to become ServSafe Certified and maintain the certification. Must be certified within 6 months of placement into the position. • Be able to lift and carry 50 lbs • Be able to lift, bend, and stand as many as eight hours per day

Additional Info: