The Glass Knife is an exciting concept in Winter Park that offers a blend of both quick and full-service. It is our vision to bring a truly unique experience with standout offerings that feature the perfect combination of sweet treats and savory fare.
Our sophisticated yet approachable destination will re-define the level of artistry, precision and service in our community. Whether it’s where a Guest chooses to start their morning, close out their evening or celebrate a special moment with family and friends, our ultimate mission is for The Glass Knife to be as familiar and welcoming as mom’s own kitchen table. We need your help.
Competencies & Expectations for All Roles at The Glass Knife:
• Display a passion for what you do and a drive to improve.
• Provide unprecedented customer service to all Guests of The Glass Knife at each and every touchpoint.
• Exhibit strong interpersonal skills; The ability to genuinely and proactively interact with Guests & other team members and effectively communicate, both verbally and in written formats.
• Demonstrate friendliness, ambition, creativity and flexibility in a fast-paced service environment; Perform all duties and responsibilities with a smile, professionalism and energy. Strong listening skills and the ability and willingness to take direction is vital.
• Maintain a prideful approach with respect to your personal appearance and language at all times.
• Display a passion for in-depth food & beverage product knowledge and a commitment to learning key elements of the “story” behind The Glass Knife, its products, services, retail offerings and interior design aspects.
• Display personal and Brand integrity; Understand and adhere to all policies, procedures and brand standards of The Glass Knife.
• Know and comply with all safety and sanitation policies, standards, and procedures that apply to your role. Actively participate in all required training and safety meetings. A commitment to safety for both our Guests and team members is a priority.
• Commit to timeliness. You are expected to report to work on time at the scheduled start of your work shift. Reporting to work on time means that you are ready to start work, not just arriving at your scheduled start time. You are responsible for consistent, dependable transportation to and from work.
Duties & Responsibilities:
• Prepare extraordinary bakery menu items according to set recipes and specifications which will delight our Guests with their taste and unique presentation
• Prepare a wide variety of goods such as cakes, cookies, muffins, danishes, bread etc. following traditional and modern recipes
• Decorate pastries using different icings, toppings etc. to ensure the presentation will be beautiful and exciting
• Assist with team member training and product awareness
• Set up workstations with all needed ingredients and cooking/baking equipment
• Assist executive chef in preparing items for Guests with special dietary needs
• Keep a sanitized and orderly environment in the kitchen; Follow sanitation policies at all times
• Ensure all food and other items are stored properly
• Check quality of ingredients and monitoring of stock
Qualifications & Required Experience:
• Minimum 2 years’ experience in a high volume bakery/culinary environment
• Proven knowledge of pastry techniques & tools, scaling, proofing, decorating and finishing measurements as well, ingredients, equipment and small wares required for a bakery setting
• Proven knowledge of HACCP (Hazard Analysis & Critical Control Points) as well as proper food handling techniques/temperatures
• Ability to read safety procedures, and operating guidelines & instructions in English
• Ability to walk and stand for long durations
• Ability to safely lift up to 25 pounds
• Ability to work scheduled hours, including weekdays, weekends, and holidays