Suggests and serves food and beverages to the Guests who utilize our TueGo Curbside or Delivery Service. Responsible for meeting specific sales performance objectives, as set by management, on a daily basis.
Include, but are not limited to:
• Maintains a gracious, pleasant and friendly attitude, while contributing to a teamwork-based work environment.
• Takes pride in his or her personal appearance. Adheres to the Ruby Tuesday Dress Code Policy.
• Has a sincere and generous smile. Personally cares about each and every Guest.
• Says hello and goodbye to Guests to ensure a positive and memorable experience.
• Answers and assists Guests on the phone in a friendly, courteous manner.
• Makes suggestions and answers questions regarding food, beverages, and service. Informs unfamiliar Guests about catering and delivery options. Specifically suggests appetizers, fresh garden bar, beverages and desserts to every Guest.
Writes down each Guest’s order without error and repeats the order back to the Guest.
• Collects the appropriate information from the Guest such as name, phone number, and location; accurately inputs information at the Micros
• Explains the process for catering and delivery to the Guest.
• Correctly bags orders making sure that everything that is required is included.
• Promptly completes the payment transaction.
• Maintains the organization of catering and delivery materials
Food and drinks must be served in a courteous manner within specified time limits, creating new business and avoiding Guest complaints.
• Quality, passion and pride!
• Regular attendance is required.
• Position requires slip resistant shoes.
• Walks and stands during entire shift.
• Must reach, bend, stoop, lift, wipe and carry.
• Carries bags weighing up to ten pounds each from the kitchen
• Interacts verbally with the Guest, both in person and on the telephone.
• Able to accurately count money.
• Reading and writing skills required.
• Frequent washing of hands.
• Hazards include, but are not limited to: cuts, tripping, slipping, falls, and burns.