Description
Location: Forge & Vine, Groton, MA
Hours: Part-time, 25-30 hours per week, shifts typically 3pm to 11:30pm. Weekends and some holidays required.
Compensation: $20 to $25 per hour, depending on experience
Start date: ASAP.
Experience: Previous restaurant experience required.
JOB SUMMARY:
The Assistant Restaurant Manager at Forge & Vine is responsible for supervision of FOH staff and restaurant operations in support of or in the absence of the Director of F&B He or she works in conjunction with the Director of F&B to create memorable experiences for our guests, to meet and exceed expectations, and build relationships while driving profitability.
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- Responsible for gracious guest services while representing Forge & Vine in a professional manner and appearance.
- Work with the Director of F&B and Executive Chef to hold the standards of product and operational execution of restaurant services. Continuously direct, evaluate and improve food and beverage services.
- Responsible for knowledge about all foods served and a complete understanding of the kitchens timing and execution of all menu items. The Forge & Vine Restaurant Supervisor acts as liaison between the guests, service staff, and kitchen.
- Responsible to assist the Forge & Vine Managers in providing timely feedback to all associates.
- Provide staff members with leadership by being an active participant on the floor. Be seen as a source of information and guidance, offer relevant information, and motivate through example.
- Communicate effectively with all management and across restaurant lines. Open honest feedback delivered in an appropriate manner to peers and line staff alike is vital.
- Maintain knowledge of house counts, business levels, scheduled groups and activities.
- Must be fluent in POS billing, problem resolution, cash handling, and reconciliation.
- Effectively lead our staff towards greater consistency to increase productivity while maintaining optimum service to guest.
- Ensure the execution of a clean, well groomed, facility without defect or damage, overseeing proper care, cleaning and stock of interiors, service and table wares, furniture and POS equipment.
- Responsible for the performance of daily internal operations and tasks required from opening to closing.
- Protect the assets of Forge & Vine.
- Understand personal sanitation, the use of personal protective equipment and be aware of ways to prevent personal injury from improper reaching, lifting, stretching and carrying.
- Know who to notify in case of broken equipment or unsafe/unsanitary conditions.
MINIMUM REQUIREMENTS:
- Must be eligible to work in the United States of America.
- Must be at least 18 years of age.
- Must enjoy working with the public and have a strong appreciation for the guests’ experience.
- Knowledgeable of casual dining styles, proper food and beverage service
- Should be well spoken, have a can-do attitude, be a quick learner and with hands on accountability.
- Prior experience in food & beverage service is preferred.
- Candidate should show enthusiasm, graciousness, flexibility, adaptability, strong leadership and organization skills, the ability to work under pressure and multi-task, and the desire to learn and teach.
- Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact and diplomacy.
- Ability to work as a part of a team.
- Ability to understand verbal directions, menu details, labels on chemicals, and other workplace safety signage.
- Active listening and observation skills.
- Ability to work under pressure and deal with deadlines, and stressful situations during busy periods.
ABILITIES REQUIRED:
- Frequent walking, bending, balancing, stooping, reaching, pushing, lifting, manual dexterity and repetitive motions. May require the ability to work on uneven outdoor surfaces, move and arrange chairs, tables, and banquet equipment.
- Occasional stair climbing.
- Manually handle/lift/carry product up to 50 pounds between knee and shoulders.
- Must have bilateral fine manipulation of both hands which may be repetitive for entire shift.
- Must be vertically mobile working in limited space for entire shift.
- Working in extreme temperatures and conditions both indoors and out.
- Schedule varies according to operational needs; may include early mornings, evenings, weekends, holidays, and split shifts.
- Frequent handwashing.
- Hazards include, but are not limited to lifting injuries, stress, slips, and tripping.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required or personnel so classified. All persons may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Requirements
Additional Information
Description
Join our bartending team at Forge & Vine! We have a 25-seat bar with service bar and 156 seat fast-paced restaurant. We freshly squeeze all of our juices and will train on recipes for our signature cocktails. We change our cocktails seasonally so you can be a part of developing new cocktails. We will have both an indoor and outdoor bar and bartenders serve tables as well. Join a great environment and a great team!
Location: Forge & Vine, Groton, MA
Hours: Approximately 20 to 30 hours per week
Compensation: $9 per hour + tips
Start date: ASAP.
Experience: Liquor, beer and wine knowledge strongly preferred.
JOB SUMMARY:
Working as a member of our Food & Beverage Team, ensure that guests have an enjoyable experience by providing quality customer service, while mixing and responsibly serving of alcoholic and non-alcoholic beverages, accurately processing and collecting payment, and stocking and cleaning of our licensed premise. Work closely with Restaurant Management, Kitchen Staff and Food & Beverage personnel to help guarantee our guests a Food & Beverage experience which exceeds their expectations.
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- Maintain a neat and professional appearance with a properly cleaned uniform.
- Be sure bar is correctly set up and fully stocked before shift begins and that bar is properly cleaned and closed at end of shift according to property specifications. Assist with ongoing bar inventory keeping track of wines, beers, liquors and other supplies.
- Greet guests warmly, politely and in a timely manner. Speak to guests with enthusiasm.
- Be prepared to answer questions about beverage service and beverage menu, including liquors, beers, wines, and non-alcoholic choices. Recognize opportunities to up-sell where appropriate.
- Understand State of Maine regulatory responsibilities regarding service of alcoholic beverages.
- Mix and serve alcoholic and non-alcoholic beverages to guests according to property specifications, courteously and efficiently. Avoid overpours and spillage.
- Complete affidavit required by the MA Department of Public Safety Liquor Licensing and Inspection Division confirming eligibility to sell liquor.
- Understand order taking systems to be able to clearly, accurately and quickly covey guest orders using computer or manual systems.
- Deliver beverages in an efficient manner following appropriate beverage service techniques. Ensure that drinks are presented to guests as ordered and according to restaurant quality standards. Clear tables of drinks and dishes as required. Clean glassware, barware, and dishes using mechanical or manual methods.
- Work with Servers and Bussers to ensure that guest’s needs are continually met. Help to educate other members of the Food & Beverage Team on beverages available and service techniques.
- Assist guests with any needs, corrections or additional items desired during service.
- Prepare and present customer bills. Correctly understand all payment methods accepted, how to process payment, make change, and open/close cash drawer, if required.
- Understand reporting requirements for tips.
- Ability to safely operate restaurant equipment including, but not limited to coffee makers, refrigeration, juice machines, ice machines, ice crusher, point of sale systems, etc.
- Handle and communicate special orders and guest complaints in a professional manner.
- Maintain bar service area cleanliness as well as personal cleanliness and sanitation standards as required by the MA Department of Health and Human Services and OSHA, as well as general maintenance and upkeep of the licensed premise.
- Know who to notify in case of broken equipment or unsafe/unsanitary conditions.
- Must be able to manually handle/lift/carry product up to 60 pounds between knee and shoulders.
- Must have bilateral fine manipulation of both hands which may be repetitive for entire shift.
- Must be vertically mobile working in limited space for entire shift.
MINIMUM REQUIREMENTS:
- Must be eligible to work in the United States of America and be at least 18 years of age.
- Previous beverage service work preferred, but not always required.
- Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact and diplomacy.
- Ability to work as a part of a team.
- Ability to understand verbal directions, as well as written menus, recipes, labels on foods and chemicals, and other workplace safety signage.
- Active listening and observation skills.
- Knowledge of common food allergies and understanding of cross-contamination issues.
- Outgoing personality, with good oral comprehension, expression, and speech clarity.
- Ability to work under pressure and deal with stressful situations during busy periods.
Requirements
Additional Information
Description
Forge & Vine is looking for bussers/runners to join our fast-paced kitchen! Fun environment with a great culinary and management team, with room for growth if you would like to become a server or bartender! Typical duties are bussing and sanitizing tables between use, stocking for next shift, preparing and cleaning silverware, glasses and plates, running food to guests in both indoor and outdoor settings.
Location: Forge & Vine, Groton, MA
Hours: Part-time, 15-25 hours per week, shifts run from 4pm to 11pm
Compensation: $8 per hour + tips
Start date: ASAP.
Experience: No previous experience required, just a positive hardworking attitude!
JOB SUMMARY:
Working as a member of our Food & Beverage Team, ensure that guests have an enjoyable dining experience by providing support for Dining Room Servers. Responsibilities can include setting and resetting tables, serving food, clearing tables, refilling water glasses, carrying trays, stocking/cleaning dining and service areas and courteously interacting with guests. Work closely with Restaurant Management, Kitchen Staff and Food & Beverage personnel to help guarantee our guests a dining experience which exceeds their expectations.
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- Maintain a neat and professional appearance with a properly cleaned uniform.
- Greet guests warmly and speak with enthusiasm at all times.
- Be prepared to answer basic questions about menu items and food preparation.
- Be able to answer basic questions about alcoholic and non-alcoholic beverage service; understand regulatory responsibilities regarding service of alcoholic beverages.
- Correctly deliver food and beverage to tables as relayed by Servers in an efficient manner following appropriate table service techniques.
- Be able to determine when guests have finished meals, clearing tables in an efficient manner following appropriate table service techniques.
- Understand reporting requirements for tips.
- Ability to safely operate restaurant equipment including, but not limited to coffee makers, refrigeration, juice machines, bread warmers, soup warmers, toasters, and other basic kitchen equipment and appliances, etc.
- Handle and communicate guest requests and complaints in a professional manner. Know who to contact with these issues.
- Complete side work as assigned (resetting tables, stocking supplies, cleaning, etc.)
- Maintain food safety, service station and personal cleanliness and sanitation standards as required by the Maine Department of Health and Human Services and OSHA, as well as general maintenance and upkeep of dining room/restaurant.
- Know who to notify in case of broken equipment or unsafe/unsanitary conditions.
- Must be able to manually handle/lift/carry product up to 60 pounds between knee and shoulders.
- Must have bilateral fine manipulation of both hands which may be repetitive for entire shift.
- Must be vertically mobile working in limited space for entire shift.
MINIMUM REQUIREMENTS:
- Must be eligible to work in the United States of America.
- Ability to communicate in English with guests and employees, some of whom will require high levels of patience, tact and diplomacy.
- Ability to work as a part of a team.
- Ability to understand verbal directions, as well as written menus, labels on foods and chemicals, and other workplace safety signage.
- Active listening and observation skills.
- Knowledge of common food allergies and understanding of cross-contamination issues.
- Outgoing personality, with good oral comprehension, expression, and speech clarity.
- Ability to work under pressure and deal with stressful situations during busy periods.
Requirements
Additional Information
Description
Requirements
Additional Information
Description
Forge & Vine is seeking dishwashers! Work in a fast paced restaurant, work with the chefs and cooks to ensure they have the tools to do their job!
Location: Forge & Vine, Groton, MA
Hours: Part-time, AM and PM shifts, 12pm to 10pm, 3-4 days per week
Compensation: $17 to $20 per hour
Start date: ASAP
Experience: None required.
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- Sort, scrape and rinse dirty dishes, glassware, tableware and other cooking equipment
- Operate mechanical dishwashing machine and three bin manual dishwashing station
- Maintain the cleanliness and organization of the dishwashing room and related areas, kitchen equipment, small wares, table wares, etc.
- Maintain cleanliness and sanitation standards as required by the Massachusetts Department of Health and Human Services and OSHA
- Ability to perform basic food preparation tasks.
- Know who to notify in case of broken equipment or unsafe/unsanitary conditions.
- Must be able to manually handle/lift product up to 50 pounds between knee and chest.
- Must have bilateral fine manipulation of both hands which may be repetitive for entire shift.
- Must be vertically mobile working in limited space for 8 hours at a time.
MINIMUM REQUIREMENTS:
- Must be eligible to work in the United States of America
- Ability to communicate orally in English with guests and employees, some of whom will require high levels of patience, tact and diplomacy.
- Ability to read and understand labels on chemicals as well as other workplace safety signage.
- Ability to work under pressure and deal with stressful situations during busy periods.
Requirements
Additional Information
Description
We are looking for a dynamic, energetic individual to join our team Part Time in Guest Services is a challenging yet fun opportunity to learn and develop excellent guest/customer service skills. Guest Services Associates are empowered to use their problem-solving skills to ensure positive guest experiences. Guest Services Associates work closely with all other departments including Housekeeping, Sales, Maintenance, and Food & Beverage to also ensure positive guest experiences. No day is the same in Guest Services which keeps the days fresh and exciting! Developing rapport with guests and knowing they are happy when they depart the Inn is fulfilling and rewarding.
Location: The Groton Inn, Groton, MA
Hours: AM PM
Compensation: $18 to $20 per hour, depending on experience
Start date: ASAP.
Benefits: Health, Dental, Vision, PTO and 401K
Experience: Previous front desk experience preferred
JOB SUMMARY:
Guest Services Associates are responsible for processing all guest arrivals and departures, handling all guest requests and complaints, answering phones and directing phone calls, completing all reservations from all booking channels, maintaining guest folios and our VIP Business Traveler program, shipping Lost & Found items, selling retail items, and maintaining a clean and tidy lobby and surrounding public areas. During their shifts, Guest Services Associates will follow a comprehensive checklist to ensure all daily tasks are complete. Guest Services Associates must be able to effectively communicate with guests as well as other employees to ensure that all guest experiences are excellent and in accordance with company standards. Creating, building, and maintaining positive guest rapport is vital to creating positive guest experiences.
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- Maintain a neat and professional appearance in accordance with property standards.
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
- Register and orient arriving guests according to property standards.
- Be knowledgeable about the property, its programs, amenities and experiences.
- Have a working knowledge of properties phone and other communication systems. Answer telephone calls with a pleasant demeanor according to property etiquette, listening carefully to caller’s requests, and clearly taking, dating, distributing or filing notes as needed.
- Be knowledgeable of your role in the property's reservations process.
- Serve as concierge, sharing knowledge of the area surrounding your property suggesting activities and recreation, dining options, and assisting with ground transportation and local driving directions.
- Continually build rapport with property guests. Engage guests in conversation at the desk and when you encounter them around the property. Actively listen to and respond positively to guest questions, concerns, and requests. Anticipate guest service needs. Proactively approach guests needing service or assistance.
- Manage and resolve all guest complaints (and compliments) in a professional and courteous manner, maintaining composure under pressure, allowing guests to speak first and then providing solutions to their issues or concerns. Follow through to ensure guest satisfaction with the resolution. Know who to call upon if you cannot solve a guest’s problem.
- Work with colleagues to ensure that guest’s needs are continually met. Maintain an efficient and effective flow of information with guests and all internal departments. Record any special guest needs reported, making notes for future visits according to property specifications.
- Maintain accurate guest accounts and folios, house banks, deposits, petty cash and cash drawers according to property specifications. Understand cash reporting requirements.
- Be fully knowledgeable about how to post to and maintain guest folios according to property specifications. Must have computer skills sufficient to meet property system needs which may include Microsoft Word, Xcel, database operations, point of sale and property management systems.
- Process guest check-outs and collect and process payments with efficiency. Be able to explain everything on a guest folio and be able to make corrections as needed.
- Thank guests with genuine appreciation and bid them a fond farewell at departure.
- Be responsible for security of any room or supply closet keys, as well as for respecting the confidential nature of some front desk correspondence, transactions, and activities.
- Be knowledgeable of property specific safety and security procedures.
- Deliver messages, faxes, packages to guests in a timely manner.
- Perform light housekeeping duties to ensure that the appearance of front desk and lobby areas is according to property specifications.
- Label all lost and found items according to property procedures.
- Know who to notify in case of broken equipment or unsafe/unsanitary conditions.
- Manually handle/lift/carry product up to 50 pounds between knee and shoulders.
- Must have bilateral fine manipulation of both hands which may be repetitive for entire shift.
- May be vertically mobile for entire shift.
- Protect the assets of this property.
MINIMUM REQUIREMENTS:
- Must be eligible to work in the United States of America.
- Must be at least 18 years of age.
- Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact and diplomacy.
- Ability to work as a part of a team.
- Ability to understand verbal and written directions, as well as workplace safety signage.
- Active listening and observation skills.
- Ability to work under pressure and deal with deadlines and stressful situations.
Requirements
Additional Information
Description
Greet guests arriving at Forge & Vine. Answering phones and help to give the guests the information that they need. We use OpenTable and we will train you on operations. Great environment to work in with room for growth. Work with our talented culinary team and experienced management staff. We offer full training programs and will give you all the tools to be successful.
Location: Forge & Vine, Groton, MA
Hours: Part-time, typical shifts are 3:30 to 9 PM Weeknights and Weekends.
Compensation: $15.00 per hour.
Start date: ASAP
Experience: Previous front of house experience preferred, but we will train right candidate.
JOB SUMMMARY:
The Dining Room Host may be the first-person guests encounter at our restaurants, so must greet guests efficiently, welcoming them with warmth and enthusiasm. Dining Room Host seats guests according to restaurant standards, provides menus, ensures servers are aware of guests seated in their sections, as well as answering guest questions and handling special requests.
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- Maintain a neat and professional appearance and dressed according to property expectations.
- Understand the organization of the dining room, seating charts, reservation list and members of the service team
- Make sure menus are properly organized, neat, clean and reflect the standards of the restaurant.
- Have knowledge of names of and recognize repeat or frequent diners.
- Welcome all guests with warmth and enthusiasm and provide initial orientation to the dining experience as they wait for an available table or as you escort them to their table. Be sure that guests are kept comfortable and informed if a wait is required.
- Seat guests according to restaurant organization and seating policies, providing menus to each diner and clearly explaining restaurant specific generalities and special information for guests. Alert servers that guests have been seated at their tables.
- Assist service personnel with pouring water, clearing tables, resetting tables, providing dessert menus as needed.
- Keep host station/reception desk organized and restaurant entrance neat according to property expectations.
- Have knowledge of cash collection and change making system in restaurant.
- Say good-bye to guests as they depart – if notified of any issues, notify a supervisor or manager so they can be addressed.
- Be prepared to answer basic questions about the property, activities, etc., or know where to refer guests for answers.
- Work with other members of the Dining Room Team to ensure that guest’s need are continually met. Make restaurant management aware of any special needs so that notes can be made for future visits.
- Handle and communicate guest requests, special needs and guest complaints in a professional manner.
- Label and submit all lost and found items according to property procedures.
- Understand personal sanitation, the use of personal protective equipment and be aware of ways to prevent personal injury from improper reaching, lifting, stretching and carrying.
- Know who to notify in case of broken equipment or unsafe/unsanitary conditions.
- Manually handle/lift/carry product up to 30 pounds between knee and shoulders.
- Must have bilateral fine manipulation of both hands which may be repetitive for entire shift.
- Must be vertically mobile working in limited space for entire shift.
·MINIMUM REQUIREMENTS:
- Must be eligible to work in the United States of America.
- Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact and diplomacy.
- Ability to work as a part of a team.
- Ability to understand verbal directions, menu details, labels on chemicals, and other workplace safety signage.
- Active listening and observation skills.
- Ability to work under pressure and deal with deadlines, and stressful situations during busy periods.
Administrative Info
Requirements
Additional Information
Description
Forge & Vine, located in Groton Massachusetts, is looking to hire an experienced line cook to join our culinary team. While we focus on the seasonality of New England, we like to offer creative dishes influenced with international techniques and flavors bringing something familiar and approachable yet exciting and different to our guests. We are an open kitchen so personal hygiene and cleanliness are a must. We have a 156 seats restaurant plus seasonal outdoor seating with a gorgeous view of Gibbet Hill. At the Inn we offer breakfast seven days a week as well as lunch, dinner and wedding event functions. Whether you are looking to start your culinary career or are looking to expand and hone your skills, The Groton Inn and Forge & Vine would like to help you succeed in achieving your career goals.
Location: Forge & Vine, Groton, MA
Hours: Full-time, shifts typically 2pm - 10pm
Compensation: $18 to $22 per hour, depending on experience
Start date: ASAP.
Experience: 1 year experience as line/prep cook
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- The high-quality care, well-being, and overall recognition of our guests and associates.
- Interact with guests and associates daily, ensuring their experiences exceed expectations.
- Communicate effectively with all F&B management.
- Perform daily prep work.
- Work a restaurant station nightly.
- Assist with walk-in organization.
- Maintain cleanliness and sanitation standards as required by OSHA and the Massachusetts Department of Health and Human Services. Perform or communicate general maintenance and upkeep of all equipment, providing a safe working environment.
- Protect the assets of Forge & Vine and Revival Hotels through constant awareness of general upkeep of all kitchen equipment.
MINIMUM REQUIREMENTS:
- Must be eligible to work in the United States of America.
- Minimum 1 year as a Line Cook at similar institution.
- Some experience in resorts/hotels and free-standing restaurants.
- Culinary school graduate or completed certified apprenticeship program preferred, but not necessary.
- Good knowledge of food and beverage operations and preparation techniques.
- Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact and diplomacy.
- Proven experience in restaurant kitchens or banquet kitchens, or both.
- Ability to work under pressure and deal with stressful situations during busy periods.
- Must be a team player, able to build and maintain strong working relationships with all other members of the management team. Must be able to change activity frequently and work with constant interruptions Able to take direction. Career-minded.
Job Types: Full-time, Part-time
Salary: $18.00 - $25.00 per hour
Experience level:
- 1 year
Restaurant type:
- Casual Upscale Restaurant
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability.
Ability to commute/relocate:
- Groton, MA 01450: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Restaurant experience: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person
Requirements
Additional Information
Description
Seeking a banquet bartender to join our very talented team. We will provide full training on The Groton Inn experience that we provide to our guests. If you are driven to succeed in a demanding yet rewarding environment, then we would like to hear from you!
Location: The Groton Inn, Groton MA,
Hours: Part-time, 15-25 hours per week, Am Availabilty
Compensation: $8.0 per hour + tips
Start date: ASAP.
Experience: Previous food & beverage experience preferred.
JOB SUMMARY:
Working as a member of our Food & Beverage Team, ensure that guests have an enjoyable dining experience by providing quality customer service, including accurately taking orders, understanding menu items and food preparation techniques, serving/clearing food and drinks. Work closely with Banquet Manager, Kitchen Staff and Food & Beverage personnel to help guarantee our guests a dining experience which exceeds their expectations.
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- Maintain a neat and professional appearance with a properly cleaned uniform.
- Greet guests warmly, politely and in a timely manner once seated. Speak to guests with enthusiasm at all times.
- Be prepared to answer questions about menu items and food preparation techniques and be prepared to make suggestions about special menu items. Take advantage of opportunities to up-sell additional food and beverage items where appropriate.
- Answer questions from patrons about beverages and beverage service. Understand regulatory responsibilities regarding service of alcoholic beverages.
- Understand order taking systems to be able to clearly, accurately and quickly covey guest orders to kitchen.
- Deliver food and beverage to tables in an efficient manner following appropriate table service techniques. Ensure that food is presented to diners as ordered and according to restaurant quality standards.
- Be available to guests to assist with any needs, corrections or additional items desired during service. Understand when guests are unsatisfied with a meal and how to handle the situation.
- Be able to determine when guests have finished meals, clearing tables in an efficient manner following appropriate table service techniques.
- Understand reporting requirements for tips.
- Ability to safely operate restaurant equipment including, but not limited to coffee makers, refrigeration, juice machines, soup warmers, toasters, point of sale systems and other basic kitchen equipment and appliances, etc.
- Handle and communicate special orders and guest complaints in a professional manner. Share information with customers about the status of their orders. Have a basic understanding of common food allergies and communicate these issues to the kitchen to ensure diner safety.
- Complete side work as assigned (resetting tables, stocking supplies, cleaning, etc.)
- Participate in set up, execution, and clean-up of banquet functions as outlined in Banquet Event Orders/Event Sheets and as directed by Sales & Catering Manager/Dining Room Manager
- Maintain food safety, service station and personal cleanliness and sanitation standards as required by the Maine Department of Health and Human Services and OSHA, as well as general maintenance and upkeep of dining room/restaurant.
- Know who to notify in case of broken equipment or unsafe/unsanitary conditions.
- Must be able to manually handle/lift/carry product up to 60 pounds between knee and shoulders.
- Must have bilateral fine manipulation of both hands which may be repetitive for entire shift.
- Must be vertically mobile working in limited space for entire shift.
MINIMUM REQUIREMENTS:
- Must be eligible to work in the United States of America.
- Previous food & beverage service work preferred, but not always required.
- Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact and diplomacy.
- Ability to work as a part of a team.
- Ability to understand verbal directions, as well as written menus, recipes, labels on foods and chemicals, and other workplace safety signage.
- Active listening and observation skills.
- Knowledge of common food allergies and understanding of cross-contamination issues.
- Outgoing personality, with good oral comprehension, expression, and speech clarity.
- Ability to work under pressure and deal with stressful situations during busy periods.
Michael Noseworthy
General Manager
THE GROTON INN/FORGE & VINE
128 Main St, Groton, MA 01450
t 617.610.2439
Requirements
Additional Information
Description
We are looking for an Prep Cook to join the team at our fast-paced kitchen at Forge & Vine on Main Street in Groton!
Location: The Groton Inn, Groton, MA
Hours: Part-time and full-time available, typically AM shifts. Must be available weekends.
Compensation: $18 to $20 per hour, depending on experience
Start date: ASAP
Experience: Previous culinary experience is preferred.
JOB SUMMARY:
Preparation of cold foods, salads, appetizers and desserts to be served complying with all applicable sanitation, health, and personal hygiene standards, following established food production programs and procedures. Work closely with Executive Chef/Sous Chef to help guarantee our guests a dining experience which exceeds their expectations.
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
· Ensure that all mise en place is prepared for respective stations as well as proper forecasting of prep needs for assigned station.
· Prepare food products and execute cold foods, salads, appetizers and desserts meeting the standards of the Executive Chef, Pastry Chef, Hotel Management and our guests, ensuring that food production is coordinated with meal hours so that quality, temperature, and appearance of food are preserved.
· Ability to safely operate kitchen equipment including, but not limited to, ovens, stoves, dishwashers, slicers, steamers, mixers and chef’s knives.
· Handle and communicate special orders and guest complaints in a professional manner. Have a knowledge of common food allergies and cross contamination issues to endure diner safety.
· Maintain food safety, work station and personal cleanliness and sanitations standards as required by the Maine Department of Health and Human Services and OSHA, as well as general maintenance and upkeep of kitchen equipment.
· Know who to notify in case of broken equipment or unsafe/unsanitary conditions.
· Must be able to manually handle/lift product up to 60 pounds between knee and chest
· Must have bilateral fine manipulation of both hands which may be repetitive for entire shift
· Must be vertically mobile working in limited space for entire shift
· Protect the assets of this property and the Migis Hotel Group.
MINIMUM REQUIREMENTS:
· Must be eligible to work in the United States of America.
· Previous experience as a cold prep cook in a similar property, culinary school or completion of apprenticeship program preferred, or proven experience in higher volume and/or fine dining kitchens.
· Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact and diplomacy.
· Ability to understand verbal directions, as well as written menus, recipes, labels on foods and chemicals, and other workplace safety signage.
· Ability to work under pressure and deal with stressful situations during busy periods.
ABILITIES REQUIRED:
· Frequent walking, bending, stooping, reaching, pushing, lifting, manual dexterity and repetitive motions. May require the ability to work on uneven outdoor surfaces.
· Occasional stair climbing.
· Working in extreme temperatures conditions both indoors and out.
· Schedule varies according to operational needs; may includes evenings, weekends, and holidays.
· Frequent hand-washing
· Hazards include, but are not limited to cuts from knives and slicers, exposure to raw meat, poultry, seafood and produce, burns, slips, and tripping.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required or personnel so classified. All persons may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Requirements
Additional Information
Description
Location: Forge & Vine at The Groton Inn, Groton, MA
Hours: Full Time PM shifts, Swings, Weekends and some holidays required.
Start date: Fall of 2024
Benefits: Medical, Dental Vision, 401K Paid Time Off, Bonus Program and Competitive Salary
Salary Experience: 3 years previous General Manager experience required.
JOB SUMMARY:
The Restaurant General Manager is responsible for supervision of FOH, staff and restaurant operations. He or she works in conjunction with the managemnt team to create memorable experiences for our guests, to meet and exceed expectations, and build relationships while driving profitability.
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- Responsible for gracious guest services while representing Forge & Vine and The Groton Inn, in a professional manner and appearance.
- Work with the management team and Executive Chef to hold the standards of product and operational execution of restaurant services. Continuously direct, evaluate and improve food and beverage services.
- Responsible for knowledge about all foods served and a complete understanding of the kitchens timing and execution of all menu items. The Forge & Vine Restaurant General Manager acts as liaison between the guests, service staff, and kitchen.
- Responsible to assist the Forge & Vine Managers in providing timely feedback to all associates.
- Provide staff members with leadership by being an active participant on the floor. Be seen as a source of information and guidance, offer relevant information, and motivate through example.
- Communicate effectively with all management and across restaurant lines. Open honest feedback delivered in an appropriate manner to peers and line staff alike is vital.
- Maintain knowledge of house counts, business levels, scheduled groups and activities.
- Must be fluent in POS billing, problem resolution, cash handling, and reconciliation.
- Effectively lead our staff towards greater consistency to increase productivity while maintaining optimum service to guest.
- Ensure the execution of a clean, well groomed, facility without defect or damage, overseeing proper care, cleaning and stock of interiors, service and table wares, furniture and POS equipment.
- Responsible for the performance of daily internal operations and tasks required from opening to closing.
- Protect the assets of Forge & Vine and The Groton Inn
- Understand personal sanitation, the use of personal protective equipment and be aware of ways to prevent personal injury from improper reaching, lifting, stretching and carrying.
- Know who to notify in case of broken equipment or unsafe/unsanitary conditions.
- Able to execute high volume shifts.
MINIMUM REQUIREMENTS:
- Must be eligible to work in the United States of America.
- Must be at least 18 years of age.
- Must enjoy working with the public and have a strong appreciation for the guests’ experience.
- Knowledgeable of casual dining styles, proper food and beverage service
- Should be well spoken, have a can-do attitude, be a quick learner and with hands on accountability.
- 3 years prior General Manager experience in high volume restaurant is required.
- Candidate should show enthusiasm, graciousness, flexibility, adaptability, strong leadership and organization skills, the ability to work under pressure and multi-task, and the desire to learn and teach.
- Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact and diplomacy.
- Ability to work as a part of a team.
- Ability to understand verbal directions, menu details, labels on chemicals, and other workplace safety signage.
- Active listening and observation skills.
- Ability to work under pressure and deal with deadlines, and stressful situations during busy periods.
ABILITIES REQUIRED:
- Frequent walking, bending, balancing, stooping, reaching, pushing, lifting, manual dexterity and repetitive motions. May require the ability to work on uneven outdoor surfaces, move and arrange chairs, tables, and banquet equipment.
- Occasional stair climbing.
- Manually handle/lift/carry product up to 50 pounds between knee and shoulders.
- Must have bilateral fine manipulation of both hands which may be repetitive for entire shift.
- Must be vertically mobile working in limited space for entire shift.
- Working in extreme temperatures and conditions both indoors and out.
- Schedule varies according to operational needs; may include early mornings, evenings, weekends, holidays, and split shifts.
- Frequent handwashing.
- Hazards include, but are not limited to lifting injuries, stress, slips, and tripping.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required or personnel so classified. All persons may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Requirements
Additional Information
Description
Seeking a server to join our very talented team. We will provide full training on the Forge & Vine experience that we provide to our guests. We have a scratch menu that changes seasonally, creative cocktails and an extensive wine list. We offer indoor and outdoor dining. If you are driven to succeed in a demanding yet rewarding environment, then we would like to hear from you!
Location: Forge & Vine, Groton, MA
Hours: Part-time, 15-25 hours per week, typically from 4pm to 11pm
Compensation: $6.75 per hour + tips
Start date: ASAP
Experience: Previous food & beverage experience preferred.
JOB SUMMARY:
Working as a member of our Food & Beverage Team, ensure that guests have an enjoyable dining experience by providing quality customer service, including accurately taking orders, understanding menu items and food preparation techniques, serving/clearing food and drinks, and accurately processing and collecting payment. Work closely with Restaurant Management, Kitchen Staff and Food & Beverage personnel to help guarantee our guests a dining experience which exceeds their expectations.
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- Maintain a neat and professional appearance with a properly cleaned uniform.
- Greet guests warmly, politely and in a timely manner once seated. Speak to guests with enthusiasm at all times.
- Be prepared to answer questions about menu items and food preparation techniques and be prepared to make suggestions about special menu items. Take advantage of opportunities to up-sell additional food and beverage items where appropriate.
- Answer questions from patrons about beverages and beverage service. Understand regulatory responsibilities regarding service of alcoholic beverages.
- Understand order taking systems to be able to clearly, accurately and quickly covey guest orders to kitchen
- Deliver food and beverage to tables in an efficient manner following appropriate table service techniques. Ensure that food is presented to diners as ordered and according to restaurant quality standards.
- Be available to guests to assist with any needs, corrections or additional items desired during service. Understand when guests are unsatisfied with a meal and how to handle the situation.
- Be able to determine when guests have finished meals, clearing tables in an efficient manner following appropriate table service techniques.
- Prepare and present customer bills. Correctly understand all payment methods accepted, how to process payment, and make change.
- Understand reporting requirements for tips.
- Ability to safely operate restaurant equipment including, but not limited to coffee makers, refrigeration, juice machines, soup warmers, toasters, point of sale systems and other basic kitchen equipment and appliances, etc.
- Handle and communicate special orders and guest complaints in a professional manner. Share information with customers about the status of their orders. Have a basic understanding of common food allergies and communicate these issues to the kitchen to ensure diner safety.
- Complete side work as assigned (resetting tables, stocking supplies, cleaning, etc.)
- Participate in set up, execution, and clean-up of banquet functions as outlined in Banquet Event Orders/Event Sheets and as directed by Sales & Catering Manger/Dining Room Manager
- Maintain food safety, service station and personal cleanliness and sanitation standards as required by the Maine Department of Health and Human Services and OSHA, as well as general maintenance and upkeep of dining room/restaurant.
- Know who to notify in case of broken equipment or unsafe/unsanitary conditions.
- Must be able to manually handle/lift/carry product up to 60 pounds between knee and shoulders.
- Must have bilateral fine manipulation of both hands which may be repetitive for entire shift.
- Must be vertically mobile working in limited space for entire shift.
MINIMUM REQUIREMENTS:
- Must be eligible to work in the United States of America.
- Previous food & beverage service work preferred, but not always required.
- Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact and diplomacy.
- Ability to work as a part of a team.
- Ability to understand verbal directions, as well as written menus, recipes, labels on foods and chemicals, and other workplace safety signage.
- Active listening and observation skills.
- Knowledge of common food allergies and understanding of cross-contamination issues.
- Outgoing personality, with good oral comprehension, expression, and speech clarity.
- Ability to work under pressure and deal with stressful situations during busy periods.
Requirements
Additional Information
Description
Forge and Vine is looking to hiring a Sous chef to join its culinary team. We execute events and private dinners as well as our nightly service with a seasonally changing menu. Assist our Executive Chef with building and creating beautiful food and interesting flavor combinations to serve our 156-seat restaurant with an open kitchen and 8-foot wood fire grill! We offer the full spectrum of the hospitality industry from breakfast and events at The Groton Inn to exceptional food and service at Forge and Vine and everything in between. Passion, creativity, willingness to help other and hunger for knowledge. If this describes you, we would love to meet! While we focus on the seasonality of New England, we like to offer creative dishes influenced with international techniques and flavors bringing something familiar and approachable yet exciting and different to our guests. Whether you are looking to take the next step in your culinary career or are looking to expand and hone your skills, The Groton Inn and Forge and Vine would like to help you succeed in achieving your career goals.
Location: Forge & Vine, Groton, MA
Hours: Full-time, AM,PM Shifts Some holidays required.
Start date: ASAP
Benefits: Health insurance, Vision, Dental, 401k
Experience: 3 years' experience as line/prep cook required
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- The high-quality care, well-being, and overall recognition of our guests and associates.
- Thorough knowledge of organizational and time management skills.
- Interact with guests and associates daily, ensuring their experiences exceed expectations.
- Communicate effectively with all F&B management and across hotel lines. Be open and willing to work with the Catering & Events Manager to enhance menu items and offerings.
- Perform daily prep work maintaining par levels associated with the volume of business.
- Lead a restaurant station, or two, nightly.
- Some expediting.
- Be available to work varied schedule.
- Assist with walk-in organization.
- Maintain cleanliness and sanitation standards as required by OSHA and the Massachusetts Department of Health and Human Services. Perform or communicate general maintenance and upkeep of all equipment, providing a safe working environment.
- Protect the assets of The Groton Inn through constant awareness of general upkeep of all kitchen equipment.
MINIMUM REQUIREMENTS:
- Must be eligible to work in the United States of America.
- Sous Chef experience preferred or a minimum of 3 -6 years as a Line Cook in a similar property.
- Some experience in resorts/hotels and free-standing restaurants.
- Culinary school graduate or completed certified apprenticeship program preferred.
- Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact and diplomacy.
- Proven experience in higher volume kitchens or banquet kitchens, or both.
- Ability to work under pressure and deal with stressful situations during busy periods.
- Must be a team player, able to build and maintain strong working relationships with all other members of the management team. Must be able to change activity frequently and work with constant interruptions Able to take direction. Career-minded.
ABILITIES REQUIRED:
- Frequent walking, bending, stooping, reaching, pushing, lifting, manual dexterity and repetitive motions. May require the ability to work on uneven outdoor surfaces.
- Must be vertically mobile working in limited space for 95% of shift.
- Must be able to manually handle/lift product up to 60 pounds between knee and chest.
- Must have bilateral fine manipulation of both hands which may be repetitive for entire shift.
- Occasional stair climbing.
- Working in extreme temperatures/conditions both indoors and out.
- 5-day work week, 50 hours expected 5 shifts per week online or in banquets; schedule varies according to operational needs and may include evenings, weekends, and holidays.
- Frequent handwashing.
- Hazards include but are not limited to cuts from knives and slicers, burns, exposure to raw meat, poultry, seafood,