Description
Interacts with our bar guests to ensure they have a great experience when patronizing our bar/lounge. Bartenders are responsible for positive guest interactions while serving in a friendly and efficient manner. At all times, bartenders are expected to be attentive to both our internal and external guest needs. Making our external guests feel welcome, comfortable, special and relaxed while providing our internal guests (servers) with prompt and accurate drink service.
Requirements
Maintain a Guest focus while performing all duties Assume 100% responsibility for our guests’ quality experience Provide timely and accurate drink service to restaurant and lounge server staff Welcome and greet guests within two minutes. Complete menu knowledge – able to answer questions regarding our food, beverages and other restaurant functions and services. Make genuine recommendations of specific beverage, appetizer, entrée and desserts. Take accurate food and beverage orders and enter in our POS system. Keep bar area & bar top clean and well-maintained. Perform side work during each shift as required. Complete opening and closing checklists. Prepare final bill, present check to guest, accept payment Thank guests for their visit and invite them to return. Attend all scheduled employee meeting and brings suggestions for improvement. Notify manager-on-duty any time a guest is not 100% satisfied with their experience.
Additional Information
Must be 21 years of age. Must possess a positive attitude and work well with other team members. Must have previous bartending experience. Must have the ability to accurately handle money and operate a POS system. Be able to work in a standing position for long periods of time (up to 12 hours). Be willing to follow direction and ask questions for clarification if needed. Be able to work in a fast paced high volume restaurant environment.
Description
Interacts with our guests to ensure they have a great experience. Carry-out employees are responsible for positive guest interactions while serving in a friendly and efficient manner. At all times, you are expected to be attentive to our guest needs, making them feel welcome while waiting for their food.
Requirements
Maintain a Guest focus while performing all duties Assume 100% responsibility for our guests’ quality experience Welcome and greet guests almost immediately Complete menu knowledge – able to answer questions regarding our food, beverages and other restaurant functions and services. Make genuine recommendations of specific beverage, appetizer, entrée and desserts. Take accurate food and beverage orders and enter in our POS system. Repeat back all orders Responsibly for packing correct food order and supplies for our Guest Complete opening and closing checklists. Maintain clean and stocked (including yourself)! Prepare final bill, present check to guest, accept payment Thank guests for their visit and invite them to return. Attend all scheduled employee meetings and brings suggestions for improvement. Notify manager-on-duty any time a guest is not 100% satisfied with their experience.
Additional Information
Must possess a positive attitude and work well with other team members. Must have the ability to accurately handle money and operate a POS system. Be able to work in a standing position for long periods of time (up to 12 hours). Be able to safely lift and easily maneuver trays of food weighing up to 25 pounds. Be willing to follow direction and ask questions for clarification if needed. Be able to work in a fast paced high volume restaurant environment. Be able to work in increased and decreased temperatures
Description
The dishwasher position is responsible for maintaining cleanliness and sanitation standards for china, glassware, tableware, cooking utensils, etc., using machine and manual cleaning methods. This position also ensures the dishwashing area is maintained as a clean, safe and sanitary facility
Requirements
Place dirty dishes, glassware ,tableware and cooking utensils in racks to send through dish machine Wash pots and pans, trays by hand Remove trash to dumpster Set up or break down dishwashing area Clean floors at end of night Assemble\disassemble dish machine Wipe up any spills to ensure kitchen floors remain dry
Additional Information
No experience needed- will train Be able to reach, bend, stoop and frequently lift up to 40 pounds Be able to work in a standing position for long periods of time (up to 10 hours) Be able to work in increased and decreased temperatures
Description
Deliver a fresh appetizing product to our guests in a friendly and efficient manner. Our Food Runners “Bridge the gap” between front of the house and back of the house. At all times, Food Runners are expected to communicate with the Management, service staff and kitchen regarding any issues both food and guest related. This is not your average Food Runner position. We strive to provide our guests with a stellar experience each and every time. We expect anyone who comes in contact with our thoughtfully crafted menu to have the knowledge and confidence to answer any guest questions.
Requirements
Have full menu knowledge and be able to cite specific ingredients in each dish. Have knowledge of appropriate garnishes and sauces for each plate. Have full knowledge of table numbers, seat numbers and sections of the restaurant. Perform final quality check of all plates before delivery. Deliver all food items to the correct table in a timely manner. Know pivot points and seat numbers to deliver food without “auctioning” food. Provide guests with any items they request to complete their meal. Communicate with service staff/management any requests you cannot provide. Communicate with kitchen/management regarding any food related issues brought to your attention by the guest. Complete opening, running and closing side work to specifications. Communicate with your fellow Food Runners and work together as a team.
Additional Information
Must possess a positive attitude and work well with other team members. Be able to work in a standing position for long periods of time (up to 12 hours). Be able to safely lift and easily maneuver trays of food weighing up to 40 pounds. Be able to bend and reach repetitively. Be willing to follow direction and ask questions for clarification if needed. Be able to work in a fast paced high volume restaurant environment.
Description
Proactively greet each and every guest and make them feel welcome, comfortable, special and relaxed. In many ways, you are the Captain of the Ship. Yours is the very first impression our guests have, so it is important that you are courteous, professional and accommodating. At all times, our Greeter staff is expected to communicate with guests, management and staff members in a courteous manner.
Requirements
Welcome each incoming guest with a warm smile and sincere greeting Strike up a conversation while walking guests to their table Point out restrooms for their convenience Smile, hand guests menus, let them know who their server will be Ask if there is anything they need until their server arrives Thank each guest as they leave the building. Invite them to return. Answer all phone calls by the third ring Offer full greeting. Smile while speaking on the phone! When taking reservations, repeat back all information Always ask if it is a special occasion Maintain waitlist. Communicate with management regarding waitlist times Inspect assigned restroom every 30 minutes. Clean and restock as needed Maintain lobby area Complete all opening, running and closing side work. Work as a team with your coworkers
Additional Information
Must possess a positive attitude and work well with other team members. Be able to work in a standing position for long periods of time (up to 12 hours). Be able to bend and reach repetitively. Be willing to follow direction and ask questions for clarification if needed. Be able to work in a fast paced high volume restaurant environment.
Description
Primary Responsibilities: Leadership • Set the appropriate example for supervisors and all staff to follow. • Assist the Executive Chef in maintaining the overall success of the operation and contribute to the increase in quality, efficiency and guest satisfaction. Menu Execution and Cost • Ensure accurate execution to meet specifications and plate presentation for ALL current menu items • Ensure operational cost objectives are being met. • Maintain proper waste, temperature and inventory controls throughout the kitchen operation. • Manage all efforts to reduce labor, supply, food cost in the operation. Food Safety, Sanitation & Cleanliness • Ensure the front line staff is upholding the highest level of safety and following proper sanitation procedures. • Maintain the overall cleanliness of the kitchen operation and ensure cleaning matrices are being completed on a regular schedule. Financial • Ensure proper scheduling procedures, inventory standards, waste management policies are all being followed and are positively impacting operational costs.
Requirements
Additional Information
Description
We take pride in our restaurant and the products we serve. At all times, we expect our line cooks to prepare and present our menu with consistency and a sense of pride. Our Line Cooks are 100% responsible for producing our thoughtfully crafted menu.
Requirements
Prepares a variety of meats, seafood, poultry, vegetables and other food items using recipes for cooking in broilers, ovens, grills, fryers and a variety of other kitchen equipment Assumes 100% responsibility for quality of products served Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures Stocks and maintains sufficient levels of food products on line stations to assure a smooth service period Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment Follows proper plate presentation and garnish set up for all dishes Handles, stores and rotates all products properly Completes required tasks within assigned time frames Assists in food prep assignments and/or other kitchen duties during off-peak periods as assigned Opens and/or closes the kitchen properly and follows the appropriate checklists for kitchen stations
Additional Information
Recent line cook experience Must be able to communicate clearly with managers, kitchen and dining room personnel Be able to reach, bend, stoop and frequently lift up to 40 pounds Be able to work in a standing position for long periods of time (up to 12 hours) Be able to work in increased and decreased temperatures
Description
Responsible for preparation of food product made on-site in the restaurant Responsibilities: • Cleaning, Measuring, Weighing, Labeling and Preparation of food product • Upholding highest quality standards for food safety and cleanliness • Following strict par levels & recipe specifications • Communicating issues to management on a timely basis • Performing other tasks and duties as assigned by the direct supervisor or manager/ supervisor on duty
Requirements
• Ability to perform in increased and reduced temperatures • Ability to properly read scales, make accurate measurements, temperature readings and follow recipes. • Ability to perform in protective equipment such as gloves, prep coat, apron, etc.
Additional Information
Description
This full time position will be responsible for overseeing day to day operations, including guest relations, motivating and supervising all FOH employees as well as administrative tasks.
Requirements
• Demonstrates Passion for Guest Satisfaction • Track record actively supporting and promoting staff development • Possess excellent people skills; be able to communicate effectively with customers and with employees • Ability to build & lead successful teams • Ability to be a role model in employee appearance and presentation • Excellent verbal and written communication skills • Proficiency with Microsoft Office • Willingness to take initiative and be self-motivated • Demonstrate strong organizational and analytical abilities • Knowledge of wine and spirits is a plus • Open Availability
Additional Information
Description
Interacts with our guests to ensure they have a great experience when dining in our restaurant. Restaurant Servers are responsible for positive guest interactions while serving in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, special and relaxed.
Requirements
Maintain a Guest focus while performing all duties Assume 100% responsibility for our guests’ quality experience Welcome and greet guests within two minutes. Complete menu knowledge – able to answer questions regarding our food, beverages and other restaurant functions and services. Make genuine recommendations of specific beverage, appetizer, entrée and desserts. Take accurate food and beverage orders and enter in our POS system. Pre-bus tables between each course. Perform side work during each shift as required by service station assignment. Complete opening and closing checklists. Maintain clean and stocked service and dining areas (including yourself)! Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Prepare final bill, present check to guest, accept payment Be ready and willing to assist fellow servers before they ask. Thank guests for their visit and invite them to return. Attend all scheduled employee meeting and brings suggestions for improvement. Notify manager-on-duty any time a guest is not 100% satisfied with their experience.
Additional Information
Must be 18 years of age. Must possess a positive attitude and work well with other team members. Must have the ability to handle money and operate a POS system. Be able to work in a standing position for long periods of time (up to 12 hours). Be able to safely lift and easily maneuver trays of food weighing up to 25 pounds. Be willing to follow direction and ask questions for clarification if needed. Be able to work in a fast paced high volume restaurant environment.
Description
Server Assistants work with Servers, Greeters and Management to provide our guests with a superior experience. You are expected at all times to maintain your assigned area in a visually appealing and service ready manner.
Requirements
Upon guest departure, remove all remaining dishes, glassware, silverware and napkins from table and return to dish area for cleaning. Sanitize all table tops, chairs and booths. Reset tables according to specifications. Assist in the set up and break down of banquets and special events. Promptly clean all spills in a timely manner. Assist servers in maintaining the cleanliness of their sections. Inspect assigned restrooms every 30 minutes. Clean and restock as needed. Complete all opening and closing cleaning duties as assigned. Perform other tasks and duties as assigned by your direct supervisor or manager.
Additional Information
Must possess a positive attitude and work well with other team members. Be able to work in a standing position for long periods of time (up to 12 hours). Be able to safely lift and maneuver trays of food weighing up to 40 pounds. Be able to bend and reach repetitively. Be willing to follow direction and ask questions for clarification if needed. Be able to work in a fast paced high volume restaurant environment.
Description
Manually shuck raw oysters and clams to order preparing orders with consistency and a sense of pride.
Requirements
Prepares a variety of oysters and clams to Phillips specifications Assumes 100% responsibility for quality of products served Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures Stocks and maintains sufficient levels of food products on line stations to assure a smooth service period Portions food products prior to cooking according to standard portion sizes and recipe specifications Comply with all State and Local Health Department guidelines regarding cleanliness and tag retention Maintains a clean and sanitary work station area including tables, shelves and refrigeration equipment Follows proper plate presentation and garnish set up for all dishes Handles, stores and rotates all products properly Completes required tasks within assigned time frames Tracks and reports any food waste Assists in food prep assignments during off-peak periods as needed Opens and/or closes the kitchen properly and follows the appropriate checklists for kitchen stations Prepares only items generated from the restaurant POS system Performs related duties such as helping to wash dishes as needed, preparing recycling, cleaning around restaurant and help with any other projects as assigned by the kitchen manager If a meal is returned for any reason, follow Phillips SOP to correct the problem Attends all scheduled employee meetings and brings suggestions for improvement Performs other related duties as assigned by the kitchen manager on duty
Additional Information
Experience preferred Must be able to communicate clearly with managers, kitchen and dining room personnel Be able to reach, bend, stoop and frequently lift up to 50 pounds Be able to work in a standing position for long periods of time (up to 12 hours) Be able to work in increased and decreased temperatures