Description
Now Hiring Cashier/Customer Service Reps! We will train you to be part of our team and succeed in your position. With a positive attitude, hunger to grow and ability to move with a sense of urgency, anything is possible. A Wingstop cook is responsible for preparing quality food that tastes great and is consistent from day-to-day. Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience. We are looking for Customer Service Reps to manage all transactions with customers accurately and efficiently. Cashier responsibilities include receiving payments and issuing receipts, and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction. Responsibilities • Manage transactions with customers using cash registers • Collect payments whether in cash or credit • Issue receipts, refunds, change or tickets • Cross-sell products • Resolve customer complaints, and provide relevant information • Greet customers when entering or leaving the store • Maintain clean and tidy areas • Track transactions on balance sheets and report any discrepancies Skills • Work experience as a customer service rep or a cashier or in a similar role in sales • Basic PC knowledge • Familiarity with electronic equipment, like cash register and POS • Good math skills • Strong communication and time management skills • Customer satisfaction-oriented • High school diploma or GED
Requirements
Minimum 6 months experience in restaurant or retail environment • Prefer some experience using a computer and register (POS) system
Additional Information
• A qualified applicant believes in showing up to work on time, well-groomed with a clean uniform ready to work! They must be work well with others, be self-motivated, reliable and have a strong work ethic.
Description
Now Hiring Cooks! We will train you to be part of our team and succeed in your position. With a positive attitude, hunger to grow and ability to move with a sense of urgency, anything is possible. A Wingstop cook is responsible for preparing quality food that tastes great and is consistent from day-to-day. Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience. Essential Duties & Responsibilities: • Ability to practice safe cooking procedures • Quickly scan and comprehend the order tickets • Accurately count the number of Bone-In Wings, Boneless Wings and Boneless, or other offering • Ensure that each guest has a positive, long lasting impression of the Wingstop experience • Work with a sense of urgency in a fast paced environment
Requirements
Restaurant experience is a plus, but not required.
Additional Information
• A qualified applicant believes in showing up to work on time, well-groomed with a clean uniform ready to work! They must be work well with others, be self-motivated, reliable and have a strong work ethic. • This position requires you to stand for up to 8 hours during a shift, be able to lift at least and/or move up to 50 pounds, and have full mobility of hands and arms while performing repetitive tasks. The above is not an all-inclusive job description
Description
Now Hiring Shift Leads! A Shift Leader has the overall responsibility of supporting the General Manager and Assistant Manager in day-to-day operations of the restaurant, and for directing the daily operations of a restaurant in the General Manager's absence Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience. Essential Duties & Responsibilities: • Responsible for assisting and supporting the General Manager in meeting store goals, including covering for the General Manager’s days off • Assists in driving operational excellence by driving sales and controlling labor and food costs during shifts • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team • Assure daily bank cash deposits and verify daily credit card batch settlement. • Maintain permanent food safety and restaurant cleanliness in accordance with company policy and Wingstop SOP • Assure that all food is handled, prepared, and served in accordance with Wingstop’s SOP. • Engage in professional conversation with customers to assure that their satisfaction is met. • Address all HR matters that occur during your shift in accordance with the company’s polices • Complete weekly inventory and prepare and submit food and supply orders • Perform daily tasks including but not limited to chicken counts, Figure 8, Position assignments, position task completions, Open workflow, Cash draw deposits, and Closing workflow. • Must be willing to assist all other positions when necessary • Work with a sense of urgency in a fast-paced environment
Requirements
• Minimum 6 months experience in restaurant or retail environment • Must be able to open and close shifts as needed • Prefer some experience using a computer and register (POS) system
Additional Information
• A qualified applicant believes in showing up to work on time, well-groomed with a clean uniform ready to work! They must work well with others, be self-motivated, reliable and have a strong work ethic. • This position requires you to stand for up to 8 hours during a shift, be able to lift at least and/or move up to 50 pounds, and have full mobility of hands and arms while performing repetitive tasks. The above is not an all-inclusive job description