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Job you are applying for:

Flagship Bar Captain

at the following location(s):

Flagship Lounge (D30) [MIAFLE01] - MIAMI, FL

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View Job Description - Flagship Bar Captain
Description:

Summary: The Flagship Bar Captain is responsible for taking orders, mixing and serving alcoholic and non-alcoholic drinks to guests at the bar and in the dining areas, coordinating and maintaining an orderly appearance of all lounge spaces, as applicable. Provides support and assistance for lounge all services (i.e. serving refreshments, arranging furniture, arranging snack, breakfast, lunch and dinner service and other lounge related services, as applicable). Essential Functions: •Prepares signature cocktails and opens/dispenses wines and champagnes from a specified wine list •Dispenses and serves all beverage refreshments to guests in the bar and lounge areas. •Maintains in-depth knowledge of extensive spirits and wine list •Cleans and maintains appearance of the bar area and utensils to ensure a clean, sanitized and well stocked bar •Sets up bar for breakfast, lunch and dinner service as needed •Operates register and delivers to Airline Representative all amounts from the sale and drinks and all complimentary drink coupons •Assists all customers with information and special needs as directed by American’s Service Representatives and HMSHost •Receives, verifies and stocks deliveries against invoices •Occasionally assists with basic food preparation (e.g. warming up soup, operating panini press) •Follows alcohol awareness procedures for preventing intoxication and handling intoxicated guests •Follows all HMSHost and airline customer service, adult beverage and payment handling policies and procedures •Ensures a positive guest experience for all customers and resolves customer complaints in a manner consistent with policy, and with customer satisfaction in mind

Requirements:

Minimum Qualifications, Knowledge, Skills, and Work Environment: •Must meet state minimum age for serving alcoholic beverages •Requires at least 4 years of bartending experience, including experience in a premium airport lounge or other dining establishment servicing high-end clientele •Requires in-depth knowledge of beer, wine, and spirits as well as their preparation and presentation, keeping updated on new and revised beverage recipes •Requires ability to demonstrate tact and discretion in interactions with premium clientele •Requires ability to maintain a presentable and polished appearance in keeping with service standards for premium clientele •Demonstrates the ability to interact with the customers and coworkers in a friendly, enthusiastic and outgoing manner •Requires the ability to lift and/or move up to 40 pounds •Requires the ability to walk, bend, twist, and stand to perform normal job functions •Frequently immerses hands in water and water diluted with chemical solutions

Additional Info:

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/. Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)