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Description
Bartenders are responsible for selling and serving food and beverages to our guests in an efficient, professional & friendly manner in accordance with Store standards. Bartenders embody a “Customer First” mentality while upholding all Company tenets.
Requirements
CORE SKILLS AND CHARACTERISTICS • Innate understanding of how all operational decisions may impact the ability to put the guest experience first. • Anticipates guest’s needs. • A discerning eye for detail. • Sixth sense attuned to non-verbal language and cues. • Exceptional written and verbal communications skills. • Grace under pressure; is able to quickly and diplomatically diffuse tense situations with guests and Team Members. • Strong organizational and time management skills. • Strong and accurate arithmetic and math aptitude. • Exceptional personal hygiene and positive representation of the company. • Team oriented outlook. JOB DUTIES • Provides fast and friendly service to guests and interacts with other Team Members while maintaining a professional demeanor. • Serves alcohol responsibly within State and Local and Store level laws and guidelines. • Requests identification of guests who order an alcoholic beverage maintaining knowledge of alcohol awareness and monitoring the sobriety of guests. • Maintains full knowledge of all food and beverage offerings, ingredients, out of stock items, possible modifications and in the moment changes. • Maintains bar inventory and stock. To include checking stock of glassware, beverages and bar supplies, and communicating shortages to Management. • Consistently completes all assigned opening/closing side work. • Works in a clean an organized manner keeping assigned stations and service areas maintained during shifts. • Has working knowledge of the Point of Sale (POS) system and accurately enters all food and beverage orders. • Assists other Team Members as needed, both with and without the direction of Management. • Maintains positive and effective communication with Team Members and Managers regarding all relevant information, special considerations and/or concerns pertaining to our guests. • Re-stocks items and supplies as needed and alerts Management of shortages. • Accurately and promptly prepares and tenders guests’ payments. • Prepares all Cash Out paperwork accurately and submit to the Manager on Duty for verification at the end of each shift. • Communicates health and/or safety concerns/violations immediately to the Management. • Assists with answering the telephone, taking messages and directing telephone calls, as needed in compliance with restaurant telephone etiquette protocol. • Attends all informational meetings. • Performs all other related duties as assigned.
Additional Information
General food service environment in which you may remain standing on your feet for up to six hours at a time and may require stooping, kneeling, reaching lifting and carrying during the course of the work shift. Maybe required to lift up to 150 lbs. during the course of the work shift.
Description
Dishwashers are responsible for ensuring all pots, pans, flatware, serving utensils and other miscellaneous items are clean, sanitized and stored correctly. The Dishwasher must adhere to all sanitation policies and protocols while embodying a “Customer First” mentality understanding how his/her actions and execution directly affect the guest experience. Upholds all Company tenets and practice the principles of Q.S.C.C. Reports to Management.
Requirements
CORE SKILLS AND CHARACTERISTICS • English proficiency. • Developed organizational and time management skills. • Professional and courteous demeanor. • Effective multi-tasking skills to ensure a quick response to guest and co-worker’s needs. • Exceptional personal hygiene. • Team oriented outlook. JOB DUTIES • Thoroughly washes and sanitizes all kitchen and restaurant dishes, glassware, utensils and other equipment using a dishwasher or by hand as designated. • Responsible for the proper use and maintenance of equipment. • Maintains a working inventory of all cleaning solutions. • Responsible for the proper handling and storage of cleaning solutions. • Maintains cleanliness and maintenance of the dish machine and troubleshoots malfunctions when needed/ alerts Kitchen Management of problems. • Maintains a clean and orderly kitchen area by removing trash and grease, sweeping and mopping floors and wiping down counters during shift and before leaving. • Other duties include but, are not limited to: o Sweeping and mopping floors, o Maintaining the bathrooms, o Taking out the trash, o Cleaning the exterior of the restaurant and o Helping out with food preparation. • Reports health, safety and maintenance concerns immediately to the Kitchen Manager or Store Manager. • Participates in and attends all informational and team building meetings. • Performs all other related duties as assigned; including opening and closing checklists.
Additional Information
General food service environment in which you may remain standing on your feet for six or more hours and may also be required to stoop, kneel, lift and/or carry during the course of work shift. This may require you to lift or move 50 or more pounds.
Description
Characteristics should include excellent multitasking skills, warm personalities, team oriented behaviors and exceptional guest service skills. Must be able to manage ringing phones, wait lists, reservations and general restaurant service with grace.
Requirements
- Organization, - Attention to detail, - Common sense, - General knowledge of restaurant terminology and food service techniques and sanitation standards, - Excellent communication skills, - Must be able to stand for 8 hours pr shift
Additional Information
Description
Line Cooks are responsible for prepping, stocking, working, maintaining, cleaning and closing down the grill station. They must follow all protocols and procedures set forth in the training guidelines ensuring our food is served to specification and in a clean and sanitary fashion. Reports to Kitchen Managers and Store Management
Requirements
JOB DUTIES • Properly prepares and stocks station. • Accurately prepares all food items during work shift according to food orders while minimizing waste. • Safely handles food product. This includes effectively maintaining work area in a sanitized manner in compliance with state and local health and safety regulations • Effectively communicates with Kitchen Manager or Expediter in a professional manner regarding guest orders. • Keeps track of and communicates Prep needs for the following shift. • Follows portion and quality control guidelines. • Ensures all unused food products are stored or restocked. This includes rotation and labeling of food with dates. • Ensures kitchen appliances and equipment have been well cleaned and as required turned off at the end of each work day per Store’s opening and closing procedures. • Promptly notifies Kitchen Manager of any shortages or waste/spoilage. • Reports any health or safety concerns/violations immediately to the Kitchen Manager. • Reports any equipment deficiencies to the Kitchen Manager. • Perform all duties as assigned, including completing opening and closing checklists.
Additional Information
Description
Team Members that fill the Food Runner position act as the liaison between the Kitchen, Server and Bartenders and guests to ensure that all receive the best quality of food products in an efficient, professional and friendly manner. Runners must embody a “Customer First” mentality while upholding all Company tenets and practice the principles of Q.S.C.C. Reports to Management. Food Runners maintain detailed knowledge of physical layouts of dining rooms and bars, including tables and seat numbers. Runners are able to decipher all food labels and ensure orders arrive to the correct guest.
Requirements
CORE SKILLS AND CHARACTERISTICS • English fluency. • Anticipates guest’s needs. • A discerning eye for detail. • Exceptional guest service skills to include the positive handling of guest issues with tact and diplomacy. • Strong organizational and time management skills. • Professionalism and courteous demeanor. • Teamwork skills. • Exceptional personal hygiene and positive representation of the Company. JOB DUTIES • Provides support to Front of House Team Members by: o Stocking all service areas and maintaining adequate supplies during meal period, o Assisting with service of beverages, transportation of food trays to dining room; cleaning of all public areas. • Complete all assigned opening/closing side work to prepare dining areas and bathrooms. This will in inclusive of but, not limited to: o Sweeping/Moping Dining Areas Regularly o Clean Windows Regularly o Sweeping Stairs. o Restock Condiments. o Restock Soda Supplies. o Refill soda machines with ice. o Keep soda machines clean. o Clean Dining Tables Regularly. o Fill Napkin Holders Regularly. o Remove Trash to Trash Room or Dumpster, o Completes Bathroom Checklists every half hour. o Transports all dirty tableware to dishwashing area for proper cleaning. o Ensures organized food pick up area in kitchen and related service areas during work shifts. • Maintains and applies full knowledge of all menus, kitchen procedures, product guidelines and standards, floor plan and seating charts as well as other restaurant information, such as restaurant hours, address etc. • Expediently communicates health and safety concerns/violations to Management. • Promptly alerts kitchen staff or appropriate manager of stock shortages. • Attends all informational and team building meetings. • Performs all other related duties as assigned.
Additional Information
General food service environment in which you may remain standing on your feet for up to six hours and may also be required to stoop, kneel, reach, lift and /or carry during the course of the work shift. This may require you to regularly lift and/or move up to 40 lbs. during the course of the work shift.
Description
Servers are responsible for selling and serving food and beverages to guests in an efficient, professional & friendly manner in accordance with Store standards. Servers must embody a “customer first” mentality while upholding all Company tenets and practice the principles of Q.S.C.C. Reports to Management.
Requirements
CORE SKILLS AND CHARACTERISTICS • Innate understanding of how all operational decisions may impact the ability to put the guest experience first. • Anticipates guest’s needs. • A discerning eye for detail. • Sixth sense attuned to non-verbal language and cues. • Exceptional written and verbal communications skills. • Grace under pressure; is able to quickly and diplomatically diffuse tense situations with guests and Team Members. • Strong organizational and time management skills. • Accurate arithmetic skills and an overall strong math aptitude. • Team oriented outlook. DUTIES • Provides fast and friendly service to guests and interacts with other Team Members while maintaining a professional demeanor. • Serves alcohol responsibly within State, Local and Store level laws and guidelines. • Maintains full knowledge of all food and beverage offerings, ingredients, out of stock items, possible modifications and in the moment changes. • Consistently completes all assigned opening/closing side work. • Works in a clean in an organized manner keeping assigned stations and service areas maintained during shifts. • Has working knowledge of the Point of Sale (POS) system and accurately enters all food and beverage orders. • Assists other Team Members as needed, both with and without the direction of Management. • Maintains positive and effective communication with Team Members and Managers regarding all relevant information, special considerations and/or concerns pertaining to our guests. • Re-stocks items and supplies as needed and alerts Management of shortages. • Accurately and promptly prepares and tenders guests’ payments. • Prepares all Cash Out paperwork accurately and submit to the Manager on Duty for verification at the end of each shift. • Communicates health and/or safety concerns/violations immediately to the Management. • Attends all informational meetings. • Performs all other related duties as assigned.
Additional Information
General food service environment in which you may remain standing on your feet for six or more hours and may also be required to stoop, kneel, reach, lift and /or carry during the course of the work shift. This may require you to regularly lift and/or move up to 40 lbs. during the course of the work shift. Knowledge of Burgers and Dogs. Describing beverage offerings both alcoholic and non-alcoholic. Obtaining and recognizing proper identification for purchase of alcoholic beverages. Serving wines, beers and pitchers. Properly taking orders and entering into the computer. Ensuring correct information such as temperature, modifiers and upcharges. Setting the pace of and directing the flow of service. This requires a special sensitivity not only to the guest’s timing needs - but also to the kitchen’s. Insuring that orders from different tables are taken in a staggered manner and then entered into the kitchen immediately. Do not put multiple orders in the kitchen at the same time. Handling all payment methods. The cleanliness of the restaurant and constant maintenance throughout the evening is everyone’s responsibility. Always check the floor, wait station, etc, for debris and do not pass it by if you notice. Shared Opening and Closing Sidework with other Tasty Burger FOH Staff Always bring kit of pens, note pad, wine opener.
Description
Requirements
Additional Information
Description
Bartenders are responsible for selling and serving food and beverages to our guests in an efficient, professional & friendly manner in accordance with Store standards. Bartenders embody a “Customer First” mentality while upholding all Company tenets.
Requirements
CORE SKILLS AND CHARACTERISTICS • Innate understanding of how all operational decisions may impact the ability to put the guest experience first. • Anticipates guest’s needs. • A discerning eye for detail. • Sixth sense attuned to non-verbal language and cues. • Exceptional written and verbal communications skills. • Grace under pressure; is able to quickly and diplomatically diffuse tense situations with guests and Team Members. • Strong organizational and time management skills. • Strong and accurate arithmetic and math aptitude. • Exceptional personal hygiene and positive representation of the company. • Team oriented outlook. JOB DUTIES • Provides fast and friendly service to guests and interacts with other Team Members while maintaining a professional demeanor. • Serves alcohol responsibly within State and Local and Store level laws and guidelines. • Requests identification of guests who order an alcoholic beverage maintaining knowledge of alcohol awareness and monitoring the sobriety of guests. • Maintains full knowledge of all food and beverage offerings, ingredients, out of stock items, possible modifications and in the moment changes. • Maintains bar inventory and stock. To include checking stock of glassware, beverages and bar supplies, and communicating shortages to Management. • Consistently completes all assigned opening/closing side work. • Works in a clean an organized manner keeping assigned stations and service areas maintained during shifts. • Has working knowledge of the Point of Sale (POS) system and accurately enters all food and beverage orders. • Assists other Team Members as needed, both with and without the direction of Management. • Maintains positive and effective communication with Team Members and Managers regarding all relevant information, special considerations and/or concerns pertaining to our guests. • Re-stocks items and supplies as needed and alerts Management of shortages. • Accurately and promptly prepares and tenders guests’ payments. • Prepares all Cash Out paperwork accurately and submit to the Manager on Duty for verification at the end of each shift. • Communicates health and/or safety concerns/violations immediately to the Management. • Assists with answering the telephone, taking messages and directing telephone calls, as needed in compliance with restaurant telephone etiquette protocol. • Attends all informational meetings. • Performs all other related duties as assigned.
Additional Information
General food service environment in which you may remain standing on your feet for up to six hours at a time and may require stooping, kneeling, reaching lifting and carrying during the course of the work shift. Maybe required to lift up to 150 lbs. during the course of the work shift.
Description
Dishwashers are responsible for ensuring all pots, pans, flatware, serving utensils and other miscellaneous items are clean, sanitized and stored correctly. The Dishwasher must adhere to all sanitation policies and protocols while embodying a “Customer First” mentality understanding how his/her actions and execution directly affect the guest experience. Upholds all Company tenets and practice the principles of Q.S.C.C. Reports to Management.
Requirements
CORE SKILLS AND CHARACTERISTICS • English proficiency. • Developed organizational and time management skills. • Professional and courteous demeanor. • Effective multi-tasking skills to ensure a quick response to guest and co-worker’s needs. • Exceptional personal hygiene. • Team oriented outlook. JOB DUTIES • Thoroughly washes and sanitizes all kitchen and restaurant dishes, glassware, utensils and other equipment using a dishwasher or by hand as designated. • Responsible for the proper use and maintenance of equipment. • Maintains a working inventory of all cleaning solutions. • Responsible for the proper handling and storage of cleaning solutions. • Maintains cleanliness and maintenance of the dish machine and troubleshoots malfunctions when needed/ alerts Kitchen Management of problems. • Maintains a clean and orderly kitchen area by removing trash and grease, sweeping and mopping floors and wiping down counters during shift and before leaving. • Other duties include but, are not limited to: o Sweeping and mopping floors, o Maintaining the bathrooms, o Taking out the trash, o Cleaning the exterior of the restaurant and o Helping out with food preparation. • Reports health, safety and maintenance concerns immediately to the Kitchen Manager or Store Manager. • Participates in and attends all informational and team building meetings. • Performs all other related duties as assigned; including opening and closing checklists.
Additional Information
General food service environment in which you may remain standing on your feet for six or more hours and may also be required to stoop, kneel, lift and/or carry during the course of work shift. This may require you to lift or move 50 or more pounds.
Description
Requirements
Additional Information
Description
Characteristics should include excellent multitasking skills, warm personalities, team oriented behaviors and exceptional guest service skills. Must be able to manage ringing phones, wait lists, reservations and general restaurant service with grace.
Requirements
- Organization, - Attention to detail, - Common sense, - General knowledge of restaurant terminology and food service techniques and sanitation standards, - Excellent communication skills, - Must be able to stand for 8 hours pr shift
Additional Information
Description
Line Cooks are responsible for prepping, stocking, working, maintaining, cleaning and closing down the grill station. They must follow all protocols and procedures set forth in the training guidelines ensuring our food is served to specification and in a clean and sanitary fashion. Reports to Kitchen Managers and Store Management
Requirements
JOB DUTIES • Properly prepares and stocks station. • Accurately prepares all food items during work shift according to food orders while minimizing waste. • Safely handles food product. This includes effectively maintaining work area in a sanitized manner in compliance with state and local health and safety regulations • Effectively communicates with Kitchen Manager or Expediter in a professional manner regarding guest orders. • Keeps track of and communicates Prep needs for the following shift. • Follows portion and quality control guidelines. • Ensures all unused food products are stored or restocked. This includes rotation and labeling of food with dates. • Ensures kitchen appliances and equipment have been well cleaned and as required turned off at the end of each work day per Store’s opening and closing procedures. • Promptly notifies Kitchen Manager of any shortages or waste/spoilage. • Reports any health or safety concerns/violations immediately to the Kitchen Manager. • Reports any equipment deficiencies to the Kitchen Manager. • Perform all duties as assigned, including completing opening and closing checklists.
Additional Information
Description
The Prep Cook / Receiver is responsible for receiving all food deliveries, ensuring all product arrived as ordered, and putting it away. They are also responsible for prepping all items listed on the prep sheet completed by the MOD or Lead Grill Cook. The prep cook must keep all storage areas neat and clean, follow all recipes to the specification, and adhere to all sanitation policies and protocols. General Duties May Include: Receiving and storing properly all product arriving at the restaurant, ensuring it is in good condition and is the correct product. Prepping bulk items as laid out on the daily prep list using recipes and guidelines in the recipe book Cleaning and organizing the kitchen
Requirements
Additional Information
Description
Servers are responsible for selling and serving food and beverages to guests in an efficient, professional & friendly manner in accordance with Store standards. Servers must embody a “customer first” mentality while upholding all Company tenets and practice the principles of Q.S.C.C. Reports to Management.
Requirements
CORE SKILLS AND CHARACTERISTICS • Innate understanding of how all operational decisions may impact the ability to put the guest experience first. • Anticipates guest’s needs. • A discerning eye for detail. • Sixth sense attuned to non-verbal language and cues. • Exceptional written and verbal communications skills. • Grace under pressure; is able to quickly and diplomatically diffuse tense situations with guests and Team Members. • Strong organizational and time management skills. • Accurate arithmetic skills and an overall strong math aptitude. • Team oriented outlook. DUTIES • Provides fast and friendly service to guests and interacts with other Team Members while maintaining a professional demeanor. • Serves alcohol responsibly within State, Local and Store level laws and guidelines. • Maintains full knowledge of all food and beverage offerings, ingredients, out of stock items, possible modifications and in the moment changes. • Consistently completes all assigned opening/closing side work. • Works in a clean in an organized manner keeping assigned stations and service areas maintained during shifts. • Has working knowledge of the Point of Sale (POS) system and accurately enters all food and beverage orders. • Assists other Team Members as needed, both with and without the direction of Management. • Maintains positive and effective communication with Team Members and Managers regarding all relevant information, special considerations and/or concerns pertaining to our guests. • Re-stocks items and supplies as needed and alerts Management of shortages. • Accurately and promptly prepares and tenders guests’ payments. • Prepares all Cash Out paperwork accurately and submit to the Manager on Duty for verification at the end of each shift. • Communicates health and/or safety concerns/violations immediately to the Management. • Attends all informational meetings. • Performs all other related duties as assigned.
Additional Information
General food service environment in which you may remain standing on your feet for six or more hours and may also be required to stoop, kneel, reach, lift and /or carry during the course of the work shift. This may require you to regularly lift and/or move up to 40 lbs. during the course of the work shift. Knowledge of Burgers and Dogs. Describing beverage offerings both alcoholic and non-alcoholic. Obtaining and recognizing proper identification for purchase of alcoholic beverages. Serving wines, beers and pitchers. Properly taking orders and entering into the computer. Ensuring correct information such as temperature, modifiers and upcharges. Setting the pace of and directing the flow of service. This requires a special sensitivity not only to the guest’s timing needs - but also to the kitchen’s. Insuring that orders from different tables are taken in a staggered manner and then entered into the kitchen immediately. Do not put multiple orders in the kitchen at the same time. Handling all payment methods. The cleanliness of the restaurant and constant maintenance throughout the evening is everyone’s responsibility. Always check the floor, wait station, etc, for debris and do not pass it by if you notice. Shared Opening and Closing Sidework with other Tasty Burger FOH Staff Always bring kit of pens, note pad, wine opener.
Description
Requirements
Additional Information
Description
Bartenders are responsible for selling and serving food and beverages to our guests in an efficient, professional & friendly manner in accordance with Store standards. Bartenders embody a “Customer First” mentality while upholding all Company tenets.
Requirements
CORE SKILLS AND CHARACTERISTICS • Innate understanding of how all operational decisions may impact the ability to put the guest experience first. • Anticipates guest’s needs. • A discerning eye for detail. • Sixth sense attuned to non-verbal language and cues. • Exceptional written and verbal communications skills. • Grace under pressure; is able to quickly and diplomatically diffuse tense situations with guests and Team Members. • Strong organizational and time management skills. • Strong and accurate arithmetic and math aptitude. • Exceptional personal hygiene and positive representation of the company. • Team oriented outlook. JOB DUTIES • Provides fast and friendly service to guests and interacts with other Team Members while maintaining a professional demeanor. • Serves alcohol responsibly within State and Local and Store level laws and guidelines. • Requests identification of guests who order an alcoholic beverage maintaining knowledge of alcohol awareness and monitoring the sobriety of guests. • Maintains full knowledge of all food and beverage offerings, ingredients, out of stock items, possible modifications and in the moment changes. • Maintains bar inventory and stock. To include checking stock of glassware, beverages and bar supplies, and communicating shortages to Management. • Consistently completes all assigned opening/closing side work. • Works in a clean an organized manner keeping assigned stations and service areas maintained during shifts. • Has working knowledge of the Point of Sale (POS) system and accurately enters all food and beverage orders. • Assists other Team Members as needed, both with and without the direction of Management. • Maintains positive and effective communication with Team Members and Managers regarding all relevant information, special considerations and/or concerns pertaining to our guests. • Re-stocks items and supplies as needed and alerts Management of shortages. • Accurately and promptly prepares and tenders guests’ payments. • Prepares all Cash Out paperwork accurately and submit to the Manager on Duty for verification at the end of each shift. • Communicates health and/or safety concerns/violations immediately to the Management. • Assists with answering the telephone, taking messages and directing telephone calls, as needed in compliance with restaurant telephone etiquette protocol. • Attends all informational meetings. • Performs all other related duties as assigned.
Additional Information
General food service environment in which you may remain standing on your feet for up to six hours at a time and may require stooping, kneeling, reaching lifting and carrying during the course of the work shift. Maybe required to lift up to 150 lbs. during the course of the work shift.
Description
Requirements
Additional Information
Description
Dishwashers are responsible for ensuring all pots, pans, flatware, serving utensils and other miscellaneous items are clean, sanitized and stored correctly. The Dishwasher must adhere to all sanitation policies and protocols while embodying a “Customer First” mentality understanding how his/her actions and execution directly affect the guest experience. Upholds all Company tenets and practice the principles of Q.S.C.C. Reports to Management.
Requirements
CORE SKILLS AND CHARACTERISTICS • English proficiency. • Developed organizational and time management skills. • Professional and courteous demeanor. • Effective multi-tasking skills to ensure a quick response to guest and co-worker’s needs. • Exceptional personal hygiene. • Team oriented outlook. JOB DUTIES • Thoroughly washes and sanitizes all kitchen and restaurant dishes, glassware, utensils and other equipment using a dishwasher or by hand as designated. • Responsible for the proper use and maintenance of equipment. • Maintains a working inventory of all cleaning solutions. • Responsible for the proper handling and storage of cleaning solutions. • Maintains cleanliness and maintenance of the dish machine and troubleshoots malfunctions when needed/ alerts Kitchen Management of problems. • Maintains a clean and orderly kitchen area by removing trash and grease, sweeping and mopping floors and wiping down counters during shift and before leaving. • Other duties include but, are not limited to: o Sweeping and mopping floors, o Maintaining the bathrooms, o Taking out the trash, o Cleaning the exterior of the restaurant and o Helping out with food preparation. • Reports health, safety and maintenance concerns immediately to the Kitchen Manager or Store Manager. • Participates in and attends all informational and team building meetings. • Performs all other related duties as assigned; including opening and closing checklists.
Additional Information
General food service environment in which you may remain standing on your feet for six or more hours and may also be required to stoop, kneel, lift and/or carry during the course of work shift. This may require you to lift or move 50 or more pounds.
Description
Characteristics should include excellent multitasking skills, warm personalities, team oriented behaviors and exceptional guest service skills. Must be able to manage ringing phones, wait lists, reservations and general restaurant service with grace.
Requirements
- Organization, - Attention to detail, - Common sense, - General knowledge of restaurant terminology and food service techniques and sanitation standards, - Excellent communication skills, - Must be able to stand for 8 hours pr shift
Additional Information
Description
Line Cooks are responsible for prepping, stocking, working, maintaining, cleaning and closing down the grill station. They must follow all protocols and procedures set forth in the training guidelines ensuring our food is served to specification and in a clean and sanitary fashion. Reports to Kitchen Managers and Store Management
Requirements
JOB DUTIES • Properly prepares and stocks station. • Accurately prepares all food items during work shift according to food orders while minimizing waste. • Safely handles food product. This includes effectively maintaining work area in a sanitized manner in compliance with state and local health and safety regulations • Effectively communicates with Kitchen Manager or Expediter in a professional manner regarding guest orders. • Keeps track of and communicates Prep needs for the following shift. • Follows portion and quality control guidelines. • Ensures all unused food products are stored or restocked. This includes rotation and labeling of food with dates. • Ensures kitchen appliances and equipment have been well cleaned and as required turned off at the end of each work day per Store’s opening and closing procedures. • Promptly notifies Kitchen Manager of any shortages or waste/spoilage. • Reports any health or safety concerns/violations immediately to the Kitchen Manager. • Reports any equipment deficiencies to the Kitchen Manager. • Perform all duties as assigned, including completing opening and closing checklists.
Additional Information
Description
Team Members that fill the Food Runner position act as the liaison between the Kitchen, Server and Bartenders and guests to ensure that all receive the best quality of food products in an efficient, professional and friendly manner. Runners must embody a “Customer First” mentality while upholding all Company tenets and practice the principles of Q.S.C.C. Reports to Management. Food Runners maintain detailed knowledge of physical layouts of dining rooms and bars, including tables and seat numbers. Runners are able to decipher all food labels and ensure orders arrive to the correct guest.
Requirements
CORE SKILLS AND CHARACTERISTICS • English fluency. • Anticipates guest’s needs. • A discerning eye for detail. • Exceptional guest service skills to include the positive handling of guest issues with tact and diplomacy. • Strong organizational and time management skills. • Professionalism and courteous demeanor. • Teamwork skills. • Exceptional personal hygiene and positive representation of the Company. JOB DUTIES • Provides support to Front of House Team Members by: o Stocking all service areas and maintaining adequate supplies during meal period, o Assisting with service of beverages, transportation of food trays to dining room; cleaning of all public areas. • Complete all assigned opening/closing side work to prepare dining areas and bathrooms. This will in inclusive of but, not limited to: o Sweeping/Moping Dining Areas Regularly o Clean Windows Regularly o Sweeping Stairs. o Restock Condiments. o Restock Soda Supplies. o Refill soda machines with ice. o Keep soda machines clean. o Clean Dining Tables Regularly. o Fill Napkin Holders Regularly. o Remove Trash to Trash Room or Dumpster, o Completes Bathroom Checklists every half hour. o Transports all dirty tableware to dishwashing area for proper cleaning. o Ensures organized food pick up area in kitchen and related service areas during work shifts. • Maintains and applies full knowledge of all menus, kitchen procedures, product guidelines and standards, floor plan and seating charts as well as other restaurant information, such as restaurant hours, address etc. • Expediently communicates health and safety concerns/violations to Management. • Promptly alerts kitchen staff or appropriate manager of stock shortages. • Attends all informational and team building meetings. • Performs all other related duties as assigned.
Additional Information
General food service environment in which you may remain standing on your feet for up to six hours and may also be required to stoop, kneel, reach, lift and /or carry during the course of the work shift. This may require you to regularly lift and/or move up to 40 lbs. during the course of the work shift.
Description
Servers are responsible for selling and serving food and beverages to guests in an efficient, professional & friendly manner in accordance with Store standards. Servers must embody a “customer first” mentality while upholding all Company tenets and practice the principles of Q.S.C.C. Reports to Management.
Requirements
CORE SKILLS AND CHARACTERISTICS • Innate understanding of how all operational decisions may impact the ability to put the guest experience first. • Anticipates guest’s needs. • A discerning eye for detail. • Sixth sense attuned to non-verbal language and cues. • Exceptional written and verbal communications skills. • Grace under pressure; is able to quickly and diplomatically diffuse tense situations with guests and Team Members. • Strong organizational and time management skills. • Accurate arithmetic skills and an overall strong math aptitude. • Team oriented outlook. DUTIES • Provides fast and friendly service to guests and interacts with other Team Members while maintaining a professional demeanor. • Serves alcohol responsibly within State, Local and Store level laws and guidelines. • Maintains full knowledge of all food and beverage offerings, ingredients, out of stock items, possible modifications and in the moment changes. • Consistently completes all assigned opening/closing side work. • Works in a clean in an organized manner keeping assigned stations and service areas maintained during shifts. • Has working knowledge of the Point of Sale (POS) system and accurately enters all food and beverage orders. • Assists other Team Members as needed, both with and without the direction of Management. • Maintains positive and effective communication with Team Members and Managers regarding all relevant information, special considerations and/or concerns pertaining to our guests. • Re-stocks items and supplies as needed and alerts Management of shortages. • Accurately and promptly prepares and tenders guests’ payments. • Prepares all Cash Out paperwork accurately and submit to the Manager on Duty for verification at the end of each shift. • Communicates health and/or safety concerns/violations immediately to the Management. • Attends all informational meetings. • Performs all other related duties as assigned.
Additional Information
General food service environment in which you may remain standing on your feet for six or more hours and may also be required to stoop, kneel, reach, lift and /or carry during the course of the work shift. This may require you to regularly lift and/or move up to 40 lbs. during the course of the work shift. Knowledge of Burgers and Dogs. Describing beverage offerings both alcoholic and non-alcoholic. Obtaining and recognizing proper identification for purchase of alcoholic beverages. Serving wines, beers and pitchers. Properly taking orders and entering into the computer. Ensuring correct information such as temperature, modifiers and upcharges. Setting the pace of and directing the flow of service. This requires a special sensitivity not only to the guest’s timing needs - but also to the kitchen’s. Insuring that orders from different tables are taken in a staggered manner and then entered into the kitchen immediately. Do not put multiple orders in the kitchen at the same time. Handling all payment methods. The cleanliness of the restaurant and constant maintenance throughout the evening is everyone’s responsibility. Always check the floor, wait station, etc, for debris and do not pass it by if you notice. Shared Opening and Closing Sidework with other Tasty Burger FOH Staff Always bring kit of pens, note pad, wine opener.
Description
Requirements
Additional Information
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