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Description

Mixes and serves alcoholic and non-alcoholic drinks to patrons of bar. Interacts with customers and FGCC Team Members to provide first-class service to enhance dining experience. This position requires an ABC card. 1. Inspect the bar prior to opening or to shift change to ensure that adequate supplies are available and stocks the bar according to established standards. 2. Greet guests with a smile and willing attitude to serve. 3. Take orders from customers or Server. 4. Mix ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks according to recipes approved by the Food & Beverage Manager and/ or Director of Food & Beverage. 5. Serve wine and draught or bottled beer. 6. Collect money for drinks served, for food checks, and for Banquets as applicable. 7. Report complaints to Manager on Duty as soon as they occur. 8. Order or requisitions liquors/supplies and stocks those supplies at bar or in storage areas. 9. Maintain and clean bar area and equipment, arrange bottles and glasses to make attractive display/set up banquet bars when working Banquets. 10. Maintain a record of liquors, beers, wine to ensure bar stock is maintained at all times. 11. Maintain daily inventory and records indicating drinks in the greatest demand. 12. Must be able to properly perform table service to established standards when needed. 13. Prepare all garnishes for drinks and replenishes bar snacks and all essential items. 14. Clean and locks up bar at closing, according to prescribed procedures. 15. Prepare monthly inventory. 16. Complete with accuracy a nightly report. 17. Continually practice beverage and revenue control procedures. 18. Thank guests and invites them to return. 19. Assist servers and kitchen staff when needed.

Requirements

- High School Diploma or GED. - Former bartending positions preferred; knowledge of mixology; product knowledge of alcoholic beverages; customer service skills a must. - Active listening skills and ability to articulate information both verbally and in writing. Ability to read and write to complete orders and prepare recipes. - Normal speech, hearing, and vision. Able to lift and move assorted sized stationary kegs of 50+ lbs. with assistance. Standing for long periods of time, bending, stooping and reaching overhead. - Ability to work on several tasks simultaneously; maintain composure when dealing with stressful situations. Must be able to fill-in for other positions in the Front of the House, i.e., Server, Expediter, Host/Hostess, etc. - Must have a valid ABC (Alcoholic Beverage Commission) card, must attend the approved alcohol awareness class and maintain and comply with the Tennessee Alcoholic Beverage Commission requirements. TIPS certification a plus.

Additional Information

Description

JOB SUMMARY/PURPOSE: As a senior member of the FGCC management team, the Director of Food & Beverages' primary purpose is to assure all Food and Beverage operations are coordinated to exceed Member expectations while achieving the Clubs revenue and profit objectives. The Director is responsible for overseeing the management of all aspects of the food & beverage operation providing direction, development, and training of all service personnel, to maintain a high level of service. PRINCIPAL RESPONSIBILITIES: • Develops an operating budget for each of the department’s revenue outlets; monitors and takes corrective action as necessary to help assure that budget goals are attained. • Assures that all standard operating procedures for revenue and cost control are in place and consistently utilized. • Helps plan and approves external and internal marketing and sales promotion activities for the food and beverage department. • Oversees the development of the menu including pricing and design for day-to-day operations, banquets, and special events. • Ensures that all legal requirements are consistently adhered to including wage and hour and federal, state and local laws pertaining to alcoholic beverages; assures that all applicable policies and procedures are followed. • Research new products and develops an analysis of the cost and profit benefits. • Develops and implements policies and procedures for food and beverage department. • Monitors purchasing and receiving procedures for products and supplies to ensure proper quantity, quality, and price for all purchases. • Responsible for long-range planning for the department in concert with the Club’s planning process. • Establishes and maintains professional business relations with vendors. • Works with the Director of Finance to identify and develop operating reports of interest to the General Manager and for on-going control of the department. • Develops interesting ways of promoting club functions in the dining room, lounge, and other outlets. • Assists in planning and implementing procedures for special events and banquet functions. • Provide coaching, guidance, and support, set professional development plans to assist employees to reach their full potential. • Ensure the team delivers the highest standard of departmental, cross departmental teamwork and member service. • Develops a capital budget for all necessary food and beverage equipment and recommends facility renovation needs. • Other duties as assigned by the General Manager.

Requirements

• Bachelor’s Degree in hospitality or business from an accredited college or university • 5+ years in F&B Mgr./Dir role, 7-10 yrs. in F&B industry • CMAA certifications preferred

Additional Information

Description

This is a Full Time position. Maintain kitchen work areas and restaurant equipment and utensils in clean and orderly condition in order to provide Fairfield Glade standards for all dining guests. • Scrape food from dirty dishes and wash them by hand or place them in racks or on conveyor to dishwashing machine. • Hold inverted glasses over revolving brushes to clean inside surfaces. • Sweep and mop kitchen floor, wash worktables, walls, refrigerators, and meat blocks. • Segregate and remove trash and garbage and place it in designated containers. • Steam clean or hose out garbage cans. • Sort bottles, and break disposable ones in bottle crushing machine. • Polish silver using burnishing machine tumbler, chemical dip, buffing wheel, and hand cloth. • Transfer supplies and equipment between storage and work areas. • Set up banquet tables. • Wash and peel vegetables. • Load or unload trucks picking up or delivering supplies and food.

Requirements

HS Diploma or GED. No experience necessary.

Additional Information

This is an entry level position with the opportunity to train as a Prep Cook.

Description

This is a seasonal position working approximately 20-25 hours per week March - November. The purpose of this job is to provide superior customer service and assistance to guests. Opening: • Bring carts to staging area and park in the proper, orderly fashion. • Check with the cart mechanic about any mechanical problems. • Spot-check the tires to ensure proper inflation. • Check the appearance of the outside grounds and always help in keeping facility clean. • Put out water coolers in the morning. Closing: • When returning carts to the barn, all trash must be removed from the trays, floorboards and bag compartments. • Carts are to be washed and free from dirt including the floorboards, trays, tires, bag areas, seats, and front and sides of carts. • Range balls are to be picked up, cleaned and the damaged (inferior) balls discarded. Then place back into the dispenser. • The range picker parked, after use, in its assigned place. • All trash around the Pro Shop, cart shed, gas tank, parking lot, range tee and any other debris picked up and put in proper place. Bag stands, range baskets, and loose range balls returned to proper place. • All carts accounted for. • Gas tank secured after gassing carts. • May be required to perform some starter/ranger duties after the starter/rangers leave for the day.

Requirements

• Customer service preferred, retail helpful, knowledge of golf beneficial. • Computer literate • Outside, variable weather conditions (occasionally extreme temperatures), minimum supervision. Walking and standing on hard surfaces, often walking as much as 10 miles daily during peak season. • Normal speech, hearing, and vision, lifting of 25 pounds (more where applicable with assistance). Consistent starting and stopping of carts and physical ability to move in and out of carts repeatedly. Repetitive movements may be strenuous due to volume of golfers and number of hours required to accommodate business needs.

Additional Information

Description

This is a Seasonal Position that typically works from March - November at 20-40 hours a week. Maintains the golf course to accomplish goals established by the Golf Course Superintendent. Works in team environment to prepare courses for play. This may be a PT or FT position from approximately March - November. 1. Operate equipment in a safe responsible manner. 2. Assist in golf course daily operations; such as cup changing, divot repair, moving tee markers, etc. 3. Ability to mow greens, tees, fairways and rough upon completion of training. 4. Ability to mechanically rake and/or hand rake bunkers. 5. May operate small equipment such as sod cutters, string trimmers, and hedge trimmers. 6. Assist with special projects such as drainage, irrigation, and sod laying. 7. Ability to clean, plant, and maintain landscaped areas. 8. Report deficiencies or problems pertaining to course operations to the supervisor. 9. Daily equipment cleaning. Responsible to report equipment problems to equipment mechanic.

Requirements

Use of small equipment or landscape equipment is a plus. Outside with extreme temperatures; exposure to trees and grass and other allergy ridden conditions; Active listening skills and ability to articulate information both verbally and in writing. Normal speech, hearing, and vision, lifting of 50 pounds with assistance. Bending, twisting, reaching and long hours on lawn equipment, cart paths and turf. TN State Driver’s License

Additional Information

Description

This is a seasonal position working approximately 20-25 hours per week from March - November. The purpose of this job is to provide excellent customer service while assisting guests. Primary Responsibilities: • Confirm that each individual beginning on the course has checked in at the Pro Shop and ask how many holes they are playing, walking or riding/observing. • Pair unpaired groups to form foursomes whenever possible. • Work with the Pro Shop to help players without a tee time pair up with groups that have less than a foursome. • Enforce the dress code, age restrictions, and no personal cooler rule. • Assign carts to golfers and record cart numbers assigned to specific individuals. • Enforce the policy of two riders per cart. • Instruct players on cart operations, restrictions and daily rules. • Instruct All players on the ATAP pace-of-play policy. Maintain constant tee time intervals of 10 minutes off both 1 and 10 tees at all courses. • Help maintain the appearance of the driving range by replacing empty baskets and keeping area clean in appearance. • Check with the Pro Shop for any updates such as ‘no shows’, cancellations, and additions to the tee sheet. • Coordinate with the Ranger throughout play and assume the responsibilities of a Ranger during the turn times. • All carts returning from the course to be sent out again are to be cleaned of all debris and sand bottles replace with filled bottles. • Keep filled sand bottles ready for players to swap during their turn. • Handicap Flags are given ONLY with golf professional approval. • Monitor the pace of play (the ATAP system sets the time maximums per hole, per nine, and per round) and work with the golfers who are behind in order to increase their pace and regain their proper position on the course. This may require you to ask players to skip a hole if they are holding up play. • When course is full remind golfers to keep pace with the golfers directly in front of them. • Assist golfers with any cart problems. • Assist golfers with any medical problems. • Provide information to those with questions. • Enforce the dress code and cart regulations. • Take messages to players on the course. • Inform Pro Shop employees of any safety hazards on the course and any condition changes.

Requirements

- Customer service preferred, knowledge of golf etiquette beneficial. - Computer literate - Outside, variable weather conditions (occasionally extreme temperatures), minimum supervision. Walking and standing on hard surfaces, often walking as much as 10 miles daily during peak season. - Normal speech, hearing, and vision, lifting of 25 pounds (more where applicable with assistance). Consistent starting and stopping of carts and physical ability to move in and out of carts repeatedly. Repetitive movements may be strenuous due to volume of golfers and number of hours required to accommodate business needs.

Additional Information

Description

The host (ess) is the first employee to interact with arriving guests as they enter. It is the responsibility of the host (ess) to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the service of the restaurant by their exchange with the host(ess). • Monitoring open tables within the establishment. • Estimating wait times for guests • Monitoring server rotation book and ensuring accuracy • Answering phone in a polite and respectful manner. • Schedule dining reservations and arrange parties or special services for diners. • Greet guests, escort them to tables, and provide menus. • Moving tables together to accommodate large parties. • Inspect dining room serving stations for neatness and cleanliness, and requisition table linens and other dining room supplies for tables and serving stations.

Requirements

- HS Diploma or GED. No experience necessary. - Active listening skills and ability to articulate information both verbally and in writing. - Normal speech, hearing, and vision. Reaching, lifting of 50 pounds (more with assistance). Walking and standing for extended periods of time. - Ability to work on several tasks simultaneously; maintain composure when dealing with stressful situations. Ability to get along well with others.

Additional Information

Description

Responsible for all overall planning, organizing, and executive of all network and infrastructure functions for the IT Dept. This includes directing all IT network & systems operations to meet Club requirements as well as the support of existing applications and development of new technical solutions. PRINCIPAL RESPONSIBILITIES: • Assist in network design and implementation. • Provide network support with a variety of operating systems. • Install and configure computer network equipment. • Maintain network connectivity of all computer workstations. • Provide network support to users. • Maintain servers and associated hardware, applications, services, and settings. • Develop and monitor policies for the use of network resources. • Implement and manage disaster recovery and back-up. • Evaluate and recommend security improvements and system upgrades. • Monitor network to ensure optimal performance. • Create and maintain network users/permissions. • Test release of products to minimize user impact and ensure compatibility. • Create technical support documentation for systems and applications.

Requirements

- Bachelor’s degree in computer science or related field, or in place of a degree, five years of relevant experience - CERTIFICATE: A+, Network+, Microsoft, and Cisco certifications a plus - 2 - 4 years of network infrastructure administration - Ability to train and supervise Technical Support Employees - Excellent understanding of current applications and trends in IT - Analytical & problem-solving abilities - Communication skills – written, oral, and listening - Planning/organizational –strong ability to prioritize and plan work activities, meet deadlines

Additional Information

IT Knowledge: - Networking infrastructure, to include firewalls, routers, layer 3 switches, and wireless access points - Network monitoring software and appliances - Windows 7/8/8.1/10 - Linux CentOS and Ubuntu - Windows Server 2012 or higher - Virtual machines and servers - Microsoft Exchange Server - User Policies/Security - Active Directory Architecture - Domain Controllers - DNS - Telephone systems - VoIP systems

Description

This position requires POST Certification and approval from the Cumberland County Sheriff’s Department and requires the ability to meet and maintain those requirements as a Police Officer. Minimum age is 21. Position requires driving a company vehicle and officer must maintain a clear driving record. Provides safety and security for FGCC, maintaining professionalism at all times and strictest of confidentiality. Responsibilities include: 1. Escort EMS to emergency calls and assist other emergency agencies as needed. 2. Enforce the laws of the State of Tennessee. 3. Enforce traffic laws and does investigations. 4. Complete State of Tennessee Accident Reports in a timely and efficient manner. 5. Knowledge of court procedures. 6. Ability to make arrests and serve warrants. 7. Serve criminal and civil papers and assist county as required. 8. Enforce speed limits by radar and writes citations. 9. Respond to calls by Lifeline or families to check on family members. 10. Complete accident reports for FGCC, guests, and members. 11. Ensure orderly pick-up and delivery of money and reports to and from facilities. 12. Enforce the rules and regulations of FGCC. 13. Provide security for safety of all FGCC guests (property owners, visitors, vendors and employees). 14. Maintain keys for all facilities and buildings. 15. Patrol Fairfield Glade area and does building and house checks. 16. Continue to acquire knowledge in the field of public safety. 17. Attend a forty-hour (40) in-service to maintain post certification each year. 18. Keep supervisors informed of problems that may arise. 19. File reports as required and keeps daily log of all activity. 20. Must be willing to change shifts or work any shift necessary to provide complete security of the Community.

Requirements

High School Graduate or GED, POST Certification, required in-service training courses in police methods, emergency medical aid, weapons use, investigative techniques and related subjects. In-service consists of forty-hours (40) of are post certified training each year. Basic Police Recruit School – Certified Officer State of Tennessee; AED/CPR/1st Aid Training; obtain Private Special Deputy status as approved by the Cumberland County Sheriffs Department.

Additional Information

Description

This is a seasonal position working approximately 20-25 hours per week May - September. The purpose of this position is to assist with outdoor pool operations, concessions, and controlling access to pool. • Log, record, and collect money when working in Snack Bar. • Balance day’s receipts on admissions and concessions at the end of shift when working in Snack Bar. • Responsible for inventory of food concessions, pool passes, paper goods, and drink products when working in Snack Bar. • Answers phone, takes messages, and handles situations while on the phone when working the Snack Bar. • Assist in checking identification of anyone entering pool facilities. • Assist residents/guests with questions, comments, requests, etc. • Responsible for pool area and cabana cleanliness. • Co-responsible with Facilities Maintenance department for cleaning pool and proper chemical balance in pool; coordinates with Facilities Maintenance department if adjustments in pump room need to be made. • Co-responsible with Facilities Maintenance department for pool openings and closings at the beginning and end of season, as necessary. • Do any other tasks assigned by the Pool Supervisor.

Requirements

• High school graduate preferred or GED. • Point of Sale experience a plus. • Customer service skills required and ability to multi-task and make change. • Active listening skills and ability to articulate information both verbally and in writing. Relates with customers with a positive and service-oriented attitude. • Normal speech, hearing, and vision, lifting of 25 pounds, more with assistance. Long hours on concrete, must be able to tolerate heat inside Cabana. Ability to walk up and down steps and stairs.

Additional Information

Description

JOB SUMMARY/PURPOSE: The Training and Development Manager is responsible for assessing company-wide developmental needs to drive training initiatives and identifies and arrange suitable training solutions for employees. This position actively searches, creatively designs, and implements effective methods to meet those training needs. The Training & Development Manager will oversee and coordinate talent management, leadership, and employee development training efforts across Fairfield Glade Community Club. PRINCIPAL RESPONSIBILITIES: • Conduct yearly needs analysis to identify training and development requirements, job requirements, operational problems, business plan and existing training programs • Manage the day to day of the training department to ensure all departmental goals are being met • Coordinate training schedules and develop a mechanism to monitor and record training activities across Fairfield Glade Community Club • Partner with the leadership team to focus on solutions to build necessary skills and competencies • Maintain training records and ensure compliance with policy/procedures and regulatory standards • Create standards for best practices which align all teams and departments and utilize replication of best practices • Map out annual training plans for all FGCC Departments • Design and develop training programs (outsourced and/or in-house) • Facilitate implementation of training programs to ensure success of the business plan • Facilitate site wide training sessions as required, and host train the train sessions for internal subject matters • Develop methods and tools to measure development and training initiative impact and effectiveness across the site • Use known education principles and stay up to date on new training methods and techniques • Design, prepare and order educational aids and materials • Provide expert advice and coaching to employees and leaders when appropriate on training methods and programs • Support HR in facilitating long-term initiatives that align with the business plan • All other duties as assigned

Requirements

• 5+ years in Human Resources or training roles • 2+ in a Supervisory Role • BS degree in Education, Training, HR or related field and/or experience.

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