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ACCOUNTING CLERK JOB DESCRIPTION Job Title: Accounting Clerk Department: Administration Company: Dimension Development Reports To: GM Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To perform any combination of the following calculating, posting, and verifying duties to obtain financial data for use in maintaining accounting records. Job Responsibilities: 1. Compiles and sorts documents, such as invoices and checks, substantiating business transactions. 2. Verifies and posts details of business transactions, such as funds received and disbursed, and totals accounts, using calculator or computer. 3. Computes and records charges, refunds, cost of lost or damaged goods, and similar items. 4. May type vouchers, invoices, checks, account statements, reports, and other records, using typewriter or computer. 5. May reconcile bank statements. 6. Knows and complies with all company policies and procedures pertaining to this position and its duties. 7. Takes the initiative to greet guests in a friendly and warm manner. 8. Other duties as assigned. Job Skills: 1. Compute and record numbers correctly. 2. Follow procedures for keeping records. 3. Use eyes, hands, and fingers at the same time to enter figures in books and forms, or to operate a calculator or personal computer. 4. Perform work that is routine and detailed. 5. Copy large quantities of numbers without error. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience Two years of A/P, A/R, secretarial or clerical experience required. Licenses/Certifications N/A

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JOB DESCRIPTION Job Title: Banquet Bartender Department: Banquets Company: Dimension Development Reports To: AGM, Banquet Manager, Dir F&B Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To provide prompt and professional service to all customers and to practice all established control systems required in the dispensing of all alcoholic beverages. To maximize beverage sales while observing all liquor laws and company policies and regulations. Job Responsibilities: 1. Exercise good public and customer relations skills at all times. Take initiative to greet guests in a friendly and warm manner. 2. Dispense alcoholic beverages and controls service to ensure customers do not become intoxicated in accordance with liquor and hotel and company policies and regulations. 3. Prepare all drink orders as required and to charge for such orders as they are prepared and in the appropriate manner. 4. Comply with all liquor laws, health regulations, and company policies. 5. Perform all side duties such as cleaning, garnish preparation, miscellaneous preparation, stocking, etc. 6. Wash and sanitize all glasses and utensils. 7. Ensure all alcohol is removed from counters and tables prior to required closing time. 8. Other duties as assigned. 9. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensures proper performance of assigned employees Job Skills: 1. Use arithmetic to total costs and make change. 2. Communicate with different kinds of people to find out what services they want and to give them information. 3. Stand or walk for varying lengths of time, sometimes for long periods. 4. Move fingers and hands easily and quickly to handle dishes, money, merchandise, etc. Lift and carry heavy items, such as trays. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience None required Licenses/Certifications N/A, but must meet state law age requirements for tending bar.

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JOB DESCRIPTION Job Title: Banquet Captain Department: Banquets Company: Dimension Development Reports To: Banquet Manager Supervises: Banquet Servers, Banquet Setup Job Description Date: May 1, 2014 Job Purpose: To plan the serving details for banquets, receptions, and other social functions. Job Responsibilities: 1. Requisitions additional help as required by banquet schedule. 2. Directs setting up of tables, and decorations. 3. Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner. 4. Supervises wait staff and set up staff. Trains all set up and wait staff. Ensures that waiters and waitresses are ready to serve meal when it is prepared. 5. Takes the initiative to greet guests in a friendly and warm manner and ensures all needs are met. Observes guests to fulfill any additional requests, to perceive when next course should begin, or when meal is completed. 6. Aides in the operation of banquet department. 7. Ensures proper banquet check control. 8. Actively participates in room set up and service. 9. Inventories all equipment. 10. Displays awareness and compliance with security, safety, emergency and energy procedures. 11. Relieves banquet manager and operates the department. 12. Other duties as assigned. Job Skills: 1. Use judgment and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service. 2. Perform a variety of activities, changing activities frequently and sometimes without notice. 3. Plan and carry out an activity, such as a card party or dance. 4. Plan the work of others. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience Minimum 6 months experience in banquets or food service. Licenses/Certifications None required

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Job Title: Banquet Setup Department: Banquets Company: Dimension Development Reports To: Banquet Manager Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To set up all meetings, meal functions and audio visual equipment in accordance with hotel and company policies. To facilitate all customer requests in a timely and courteous manner. Job Responsibilities: 1. Completes all work assignments and follows all instructions directed by supervisor or shift leader. 2. Ensures all water, amenities, audio-visual and breaks are in room at least 15 minutes prior to start of meeting. 3. Complies with all customer needs for additional equipment and supplies and conveys the additional charge to the guest. Notifies supervisor to add to the guest check. 4. Displays good customer relation skills. Takes initiative to greet guests in a friendly manner. 5. Sets up and cleans all meeting and meal function rooms in accordance with company and hotel specifications. 6. Freshens all meeting rooms during meal breaks by replacing ashtrays, changing cloths if necessary, refilling candy jars, replacing water glasses, refilling water pitchers, and removing garbage from meeting areas and break tables. 7. Assists with meal service and breakdown as needed. Assists in getting banquet guest checks signed and turned in to the front office for proper posting. 8. Follows all energy conservation guidelines as well as safety procedures. 9. Other duties as assigned. Job Skills: 1. Carry out specific oral or written instructions, frequently following a simple routine. 2. Do the same task over and over frequently in the same way. 3. Stand and walk for long periods of time. 4. Lift and carry things like luggage, trays of dishes, and bags of golf clubs. 5. Use hands and fingers skillfully and easily. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience None required Licenses/Certifications N/A

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Job Title: Banquet Server Department: Banquets Company: Dimension Development Reports To: Banquet Manager or Assistant Banquet Manager Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To set up banquet table linens, place settings and center pieces; serve all food and beverages and clear away all dishes and table linens in a professional manner and in compliance with company policies, and legal considerations. Job Responsibilities: 1. Sets up all banquet function table linens, china, silverware, glass ware, and center pieces, waiting and beverage stations, and perishable items for banquet service (such as bread, butter, and cream). 2. Serves all food and beverages to banquet guests. 3. Clears away all dishes and items used in the service of a banquet, including the linens. 4. Ensures the proper storage of all items from equipment to perishable foods. 5. Maintains work areas in a clean and orderly fashion. 6. Prepares for future banquets by folding napkins, filling condiments, and performing other duties as required. 7. Relieves other employees allowing for breaks during the shift. 8. Takes the initiative to greet guests in a friendly and warm manner. 9. Other duties as assigned. Job Skills: 1. Use arithmetic to total costs and make change. 2. Communicate with different kinds of people to find out what services they want and to give them information. 3. Stand or walk for varying lengths of time, sometimes for long periods. 4. Move fingers and hands easily and quickly to handle things like dishes, money and merchandise. 5. Lift and carry things like heavy trays. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience None required Licenses/Certifications N/A

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JOB DESCRIPTION Job Title: Barista Department: Outlet/Restaurant Company: Dimension Development Reports To: F & B Manager Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To sell products provided in the gift shop area as well as provide food and beverage items in the Coffee shop. Provide high quality guest service and demonstrates outstanding interpersonal relations. Job Responsibilities: 1. Informs customers about the available food, beverage, and gift shop items available in the Coffee shop and provides customers with information about the hotel. 2. Prepares specialty coffee drinks in accordance with established recipes. Operates Coffee shop equipment according to proper procedures. 3. Maintains a neat and clean environment in the Coffee shop. Cleans equipment, displays, floors, etc. as per SOP for daily cleaning program. 4. Straightens/refreshes/restocks merchandise and food displays to maintain a “fresh” look in the Coffee shop. 5. Close and open Coffee shop on time with proper setup for the day and proper closing procedure for the evening. 6. Completes all sales through the Micros system, processes transactions in accordance with established accounting procedures ensuring proper cash handling, and is responsible for a cash drawer. 7. Assists with managing inventory by monitoring stocks and working with management to place orders. 8. Accounts for all cash and secures money drops in accordance with hotel and company policies. 9. Knows and complies with all company policies and procedures pertaining to this position and its duties. 10. Other duties as assigned. Job Skills: 1. Carry out instructions furnished in written, oral, or diagrammatic form. Deal with problems involving several variables. Ability to balance cash drawer and exercise math and basic accounting skills. 2. Read and understand instructions, safety rules, etc. Write reports with proper format, punctuation, spelling, and grammar, using all parts of speech. Speak with poise, voice control, and confidence, using correct English and well-modulated voice. 3. Transcribing, entering, or posting data; talking with and/or signaling people to convey or exchange information, including giving assignments and or directions to helpers or assistants. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education: High school diploma or equivalent education required Experience: Retail and/or customer service experience preferred. Café or barista experience preferred 3-6 months related experience and/or training. Licenses/Certifications: None required

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This is the job description for BARTENDER Job Title: Bartender – Lounge Department: Lounge Company: Dimension Development Reports To: Lounge Manager, AGM Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To mix and serve alcoholic and non-alcoholic beverages to patrons of Lounge, following standard recipes, and to promote food sales. Job Responsibilities: 1. Mix ingredients, such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks. 2. Serve wine draught, bottled beer, non-alcoholic beverages and food. 3. Collect money for drinks served. 4. Orders and requisitions liquors and supplies. Stock and replenish glasses, beverages, mixes, fruit, and guest supplies. 5. Place bottled goods and glasses to make an attractive display. 6. Wash glasses, bar, and equipment. 7. Slice and pit fruit for garnishing drinks; prepare appetizers, such as pickles, cheese and cold meats. 8. Take the initiative to greet guests in a friendly and warm manner. 9. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees. 10. Other duties as assigned. Job Skills: 1. Use arithmetic to total costs and make change. 2. Communicate with different kinds of people to find out what services they want and to give them information. 3. Stand or walk for varying lengths of time, sometimes for long periods. 4. Move fingers and hands easily and quickly to handle dishes, money, merchandise, etc. Lift and carry heavy items, such as trays. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent. Experience None required. Licenses/Certifications N/A, but must meet state law age requirements for tending bar.

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This is the job description for BELL STAFF Job Title: Bell Person Department: Front Desk Company: Dimension Development Reports To: Bell Captain Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To serve hotel guests during their stay by making it easier and more enjoyable to arrive, check in and stay at the property. Job Responsibilities: 1. Escorts incoming hotel guests to rooms and assists guests with luggage. 2. Attends and participates in monthly front desk meetings. 3. Inspects guest’s room to ensure that it is in order and that supplies are adequate. 4. Explains features of room such as operation of radio, television, telephone, in-room movie system, etc. 5. Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions. 6. Pages guests in lobby, dining rooms or other parts of property. Delivers messages and runs errands. 7. Maintains courtesy van consisting of washing, cleaning, and fueling. 8. Raises, lowers, and ensures proper handling of American flag. 9. Maintains lobby in a clean and tidy manner; this includes, but is not limited to ashtrays, trash, seating areas, front doors, floors, etc. 10. Maintains the front porte-cochere by picking up trash, cleaning oil leaks, shoveling snow, melting ice, hosing off sidewalks, etc. 11. Other duties as assigned. Job Skills: 1. Carry out specific oral or written instructions, frequently following a routine. 2. Do the same task over and over, frequently in the same way. 3. Lift and carry things like luggage, trays of dishes, and bags of golf clubs. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience None required Licenses/Certifications N/A

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This is the job description for COCKTAIL SERVER JOB DESCRIPTION Job Title: Lounge Server Department: Restaurant Company: Dimension Development Reports To: Lounge Manager Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To serve alcoholic beverages to patrons in lounges, at banquet functions, and on occasion in restaurants. Job Responsibilities: 1. Take orders from customers. 2. Serve shots (jiggers) for consumption within the establishment. 3. Serve bottled beer or draws draught beer from kegs. 4. Serve mixed alcoholic beverages. 5. Sell unopened bottles of alcoholic and nonalcoholic beverages to be taken from premises when licensed for sale of packaged goods. 6. Receive payment for amount of sale and makes change. 7. Report to work for scheduled shift, on time and in uniform in accordance with company policy. 8. Know and comply with all company policies and procedures pertaining to this position and its duties. 9. Take the initiative to greet guests in a friendly and warm manner. 10. Other duties as assigned. Job Skills: 1. Use arithmetic to total costs and make change. 2. Talk with different kinds of people to find out what services they want and to give them information. 3. Stand or walk for varying lengths of time, sometimes for long periods. 4. Move fingers and hands easily and quickly to handle things like dishes, money and merchandise. 5. Lift and carry things like heavy trays. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience None required Licenses/Certifications N/A Management Activities: Check all that apply Interview, select and train associates Set and adjust associates’ rates of pay and hours of work Direct the work of associates Appraise associates’ productivity and efficiency for purpose of recommending promotions or other changes in status Handle associate complaints Discipline associates Plan the work Determine the techniques to be used Apportion the work among associates Determine types of materials, supplies, machinery, equipment/tools used or merchandise to be bought, stocked & sold Control the flow and distribution of materials or merchandise and supplies Provide for the safety and security of the employees or the property Plan and control the budget Monitor or implement legal compliance measures Customarily and regularly direct the work of at least 2 or more full-time associates or their equivalent (1 full-time associate at 40 and 2 half-time associates at 20 hours each, are equivalent to 2 full-time associates). Authority to hire or fire other associates, or makes suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other associates are given particular weight. Discretion & Independent Judgment: Answer all questions and provide multiple specific examples. Question Answer (If yes, give multiple examples) Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices? No Does this position have authority to commit the employer in matters that have significant financial impact? No Does this position have authority to waive or deviate from established policies and procedures without prior approval? No Does this position have authority to negotiate and bind the company on significant matters? No Is this position involved in planning long or short-term business objectives? No Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances? No Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed? No Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job. Working Conditions: Indicate the environmental aspects of the job. Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 10 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others. Additional physical & visual requirements (check all that apply) Additional working conditions (check all that apply) Identify and distinguish colors Outdoor weather conditions X Stand for long periods of time Extreme cold (non-weather) X Walk extended distances Extreme heat (non-weather) X Lift/carry 6-25 lbs. Wet or humid conditions Lift/carry 26-50 lbs. Near moving or mechanical parts Lift/carry over 50 lbs. On high precarious places Reach hands and arms in any direction With fumes or airborne particles Kneel and/or stoop repeatedly Near toxic or caustic chemicals X Able to work overtime and/or irregular hours Near risk of electrical shock X Near loud noises In areas of strong vibration Other______________________________ For HR Department Use Only Final Job Title: Lounge Server Approved FLSA Status: Non-exempt Approved Job Grade: Date Job Evaluated: May 1, 2014 I have been given the opportunity to review this position description and have discussed the requirements of the position with the hiring supervisor. I understand this position description represents the minimum performance requirements of the job. Associate: ____________________________ Date: _______________ Supervisor: ____________________________ Date: _______________

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This is the job description for CONCIERGE & CLUB LEVEL STAFF JOB DESCRIPTION Job Title: Concierge Department: Front Desk Company: Dimension Development Reports To: Front Office Manager Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To improve guests experience while at the hotel by arranging for specific services and providing needed information. Job Responsibilities: 1. Offers information pertaining to available services and facilities of hotel, points of interest, and entertainment attractions. 2. Furnishes information, makes reservations, and obtains tickets for guests to social and recreational events or for travel. Supplies guests with travel information, such as transportation rates, routes, and schedules. 3. Reports suspicious behavior of patrons to hotel security personnel. 4. Acts as host for morning coffee service. 5. Assists Administrative Assistant in duties such as authorizing credit applications. 6. Arranges for cleaning, laundering, and repair of guests’ clothing and other items. 7. Handles all V.I.P. requests including ordering of products and turndown service. 8. Arranges for sending and receiving of packages. 9. Takes the initiative to greet guests in a friendly and warm manner. 10. Other duties as assigned. Job Skills: 1. Carry out specific oral or written instructions, frequently following a simple routine. 2. Perform the same task over and over, frequently in the same way. 3. Assist guests by lifting and carrying guests belongings. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience None required Licenses/Certifications N/A Management Activities: Check all that apply Interview, select and train associates Set and adjust associates’ rates of pay and hours of work Direct the work of associates Appraise associates’ productivity and efficiency for purpose of recommending promotions or other changes in status Handle associate complaints Discipline associates Plan the work Determine the techniques to be used Apportion the work among associates Determine types of materials, supplies, machinery, equipment/tools used or merchandise to be bought, stocked & sold Control the flow and distribution of materials or merchandise and supplies Provide for the safety and security of the employees or the property Plan and control the budget Monitor or implement legal compliance measures Customarily and regularly direct the work of at least 2 or more full-time associates or their equivalent (1 full-time associate at 40 and 2 half-time associates at 20 hours each, are equivalent to 2 full-time associates). Authority to hire or fire other associates, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or any other change of status of other associates are given particular weight. Discretion & Independent Judgment: Answer all questions and provide multiple specific examples. Question Answer (If yes, give multiple examples) Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices? No Does this position have authority to commit the employer in matters that have significant financial impact? No Does this position have authority to waive or deviate from established policies and procedures without prior approval? No Does this position have authority to negotiate and bind the company on significant matters? No Is this position involved in planning long or short-term business objectives? No Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances? No Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed? No Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job. Working Conditions: Indicate the environmental aspects of the job. Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 10 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others. Additional physical and visual requirements (check all that apply) Additional working conditions (check all that apply) Identify and distinguish colors X Outdoor weather conditions X Stand for long periods of time Extreme cold (non-weather) X Walk extended distances Extreme heat (non-weather) Lift/carry 6-25 lbs. X Wet or humid conditions X Lift/carry 26-50 lbs. Near moving or mechanical parts Lift/carry over 50 lbs. On high precarious places Reach hands and arms in any direction X With fumes or airborne particles Kneel and/or stoop repeatedly Near toxic or caustic chemicals X Able to work overtime and irregular hours Near risk of electrical shock X Near loud noises In areas of strong vibration Other______________________________ For HR Department Use Only Final Job Title: Concierge Approved FLSA Status: Non-exempt Approved Job Grade: Date Job Evaluated: May 1, 2014 I have been given the opportunity to review this position description and have discussed the requirements of the position with the hiring supervisor. I understand this position description represents the minimum performance requirements of the job. Associate: ____________________________ Date: _______________ Supervisor: ____________________________ Date: _______________

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JOB DESCRIPTION Job Title: Kitchen Steward Department: Kitchen Company: Dimension Development Reports To: Chef Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To perform duties to maintain kitchen work areas and restaurant equipment and utensils in clean and orderly condition. Job Responsibilities: 1. Sweeps and mops floor once every hour as needed. 2. Scrapes food from dirty dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine. Washes pots, pans, and trays by hand. Runs glasses through dish machine twice. 3. Washes worktables, walls, refrigerators, and meat blocks. 4. Separates and removes trash and garbage and places it in designated containers; steam-cleans or hoses-out garbage cans. 5. Sorts bottles, and breaks disposable ones in bottle-crushing machine. 6. Polishes silver, using burnishing-machine tumbler, chemical dip, buffing wheel, and hand cloth, if required. 7. Transfers supplies and equipment between storage and work areas by hand or by use of hand truck. 8. Sets up banquet tables, when required. 9. Washes and peels vegetables using knife or peeling machine, when required. 10. Puts away all clean utensils; puts away & rotates stock in designated areas. 13. Other duties as assigned. Job Skills: 1. Use hands to lift, carry, or pull objects that may be heavy. 2. Understand simple instructions. 3. Learn simple procedures and techniques. 4. Perform routine work or the same task over and over again. 5. Understands OSHA regulations. Job Qualifications: Education HS Diploma or equivalent Experience None required Licenses/Certifications N/A

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Job Purpose: The Executive Steward is responsible for maintaining the smooth operation of the Stewarding Department to maximize labor efficiency; maintain budgeted labor costs; guarantee safe working condition; and keep the highest standards of sanitation. Job Responsibilities: 1. Oversee all aspects of the daily operation of the Stewarding Department. 2. Schedule all stewards, pot washer and night cleaners. 3. Hire, train, coach and counsel employees. Conduct staff performance reviews in accordance to company standards. 4. Assure compliance with Health Department standards. 5. Supervise and maintain the sanitation of kitchen, store rooms, hallways, dock, and equipment. 6. Work with the Executive Chef and the Director of Catering to anticipate equipment needs. 7. Order and control inventory of all cleaning compounds. Conduct quarterly china, glass, linen and silver inventories. 8. Ensure compliance with SOP’s in all stewarding areas. 9. Schedule and monitor trash removal. 10. Coordinate and monitor all phases of Loss Prevention in the stewarding areas. 11. Design and implement daily, weekly and monthly cleaning schedules. Schedule pest control visits. 12. Reconcile quarterly cleaning expenses for rebate purposes. 13. Other duties as assigned.

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Job Skills: 1. Delegation 2. Organization 3. Planning Job Qualifications: Education High school diploma preferred. Experience At least 3 years of progressive experience in a hotel or a related field.

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Job Title: F & B Outlet Supervisor Department: Food & Beverage Company: Dimension Development Reports To: Director of F & B and/or F & B Manager Supervises: Host/Greeter, Cashier, Server, Busser/Utility, Room Service Server, Runner, Bartender Job Description Date: January 1, 2019 Job Purpose: To supervise and coordinate activities of F & B outlet and staff to provide fast and courteous service to guests. Job Responsibilities: 1. Schedules dining reservations and arranges parties or special services for guests. 2. Greets guests, escorts them to tables, and provides menus. 3. Adjusts complaints of guests. 4. Assigns work tasks and coordinates activities of outlet staff to ensure prompt and courteous service to guests. 5. Inspects outlet serving stations for neatness and cleanliness, and requisitions table linens and other outlet supplies for tables and serving stations. 6. May interview, outlet candidates, train outlet staff, schedule work hours and keep time records of outlet workers. 7. May assist in planning menus, prepare beverages and expedite food orders. 8. May collect payment from guests and total receipts at end of shift to verify sales and clear cash register. 9. Rewards associates who use their empowerment to meet or exceed guest expectations. 10. Other duties as assigned. Job Skills: 1. Speak clearly. 2. Use judgment and reasoning to cope with emergencies, such as sudden illness, accident, or interrupted service. 3. Perform a variety of activities, changing activities often and sometimes without notice. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience One year experience as cashier, two years experience as a waiter or waitress, and one year in direct sales or the retail trade; OR, an equivalent combination of experience. Licenses/Certifications N/A

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This is the job description for GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION Job Title: Guest Service Representative Department: Front Desk Company: Dimension Development Reports To: Front Office/Operations Manager Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Job Responsibilities: 1. Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers. 2. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. 3. Keep records of room availability and guests’ accounts. May make, confirm and cancel reservations for guests. 4. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine. 5. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard. 6. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies. 7. Take the initiative to greet guests in a friendly and warm manner. 8. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees. 9. May make restaurant, transportation or entertainment reservations for guests; may deposit guests’ valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests. 10. Other duties as assigned. Job Skills: 1. Speak clearly and listen carefully. 2. Use personal judgment and specialized knowledge to give information to people. 3. Communicate well with many different kinds of people. 4. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone. 5. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard. Job Qualifications: Education HS Diploma or equivalent. Experience Minimum 3 months hospitality, general office, accounts receivable or customer service experience. Licenses/Certifications N/A

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This is the job description for Guest Services Supervisor JOB DESCRIPTION Job Title: Guest Services Supervisor Department: Front Desk/Guest Services Company: Dimension Development Reports To: Front Office Manager Supervises: Guest Services Representatives Job Description Date: May 1, 2014 Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Job Responsibilities: 1. Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers. 2. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. 3. Keep records of room availability and guests’ accounts. May make, confirm and cancel reservations for guests. 4. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine. 5. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard. 6. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies. 7. Take the initiative to greet guests in a friendly and warm manner. 8. Take responsibility for assigned employees in the absence of the Department Manager, assign work, and ensure proper performance of assigned employees. 9. May make restaurant, transportation or entertainment reservations for guests; may deposit guests’ valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests. 10. Other duties as assigned. Job Skills: 1. Speak clearly and listen carefully. 2. Use personal judgment and specialized knowledge to give information to people. 3. Communicate well with many different kinds of people. 4. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone. 5. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard. Job Qualifications: Education HS Diploma or equivalent. Experience Minimum 1 year guest services, general office, accounts receivable or customer service experience; OR an equivalent combination. Licenses/Certifications N/A

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This is the job description for INSPECTIONS/FLOOR SUPERVISION Must be able to work weekends and weekdays JOB DESCRIPTION Job Title: Housekeeping Coordinator Department: Housekeeping Company: Dimension Development Reports To: Executive Housekeeper Supervises: Room Attendants Job Description Date: May 1, 2014 Job Purpose: To supervise Room Attendants and inspect hotel guestrooms, bathrooms, corridors, and lobbies. Job Responsibilities: 1. Assign work to Room Attendants and train personnel in housekeeping duties; may perform cleaning duties. 2. Post room occupancy records. 3. Adjust guests’ complaints regarding housekeeping service or equipment. 4. Write requisitions for room supplies and furniture renovation or replacements. 5. Examine carpets, drapes and furniture for stains, damage, or wear. 6. Check and count linens and supplies. Aid in budget control through supervision of employees’ use of linen, supplies and equipment. 7. Record inspection results and notifies cleaning personnel of inadequacies. 8. Communicate with other hotel departments regarding problems which need their attention. 9. Ensure key control policies. 10. Take the initiative to greet guests in a friendly and warm manner. 11. Other duties as assigned. Job Skills: 1. Familiarity with regulations of the material safety data sheets when using chemicals 2. Use hands to lift, carry, or pull objects that may be heavy. 3. Understand simple instructions. 4. Learn simple procedures and techniques. 5. Perform routine work or the same task over and over again. 6. Plan the work of others.

Requirements

High school diploma or equivalent

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This is the job description for HOUSEKEEPING HOUSE PERSON Job Title: Housekeeping House Person/Utility Department: Housekeeping Company: Dimension Development Reports To: Executive Housekeeper Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To perform a combination of tasks which maintain hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience. Job Responsibilities: 1. Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas. 2. Abides by the regulations set forth by the material safety data sheets when using chemicals. 3. Moves/arranges furniture and dusts/polishes furniture, metalwork and equipment. 4. Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines. Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner. 5. Collects soiled linens for laundering and receives and stores linen supplies in linen closet. 6. Cleans bathrooms and replenishes with supplies. 7. Refurnishes room with supplies, towels etc. as required. Supplies cleaning cart with appropriate supplies for shift. 8. Washes walls, ceiling, and woodwork; washes windows, door panels, and sills. 9. Empties wastebaskets, and empties and cleans ashtrays. Transports trash and waste to disposal area. 10. Takes the initiative to greet guests in a friendly and warm manner. 11. Other duties as assigned. Job Skills: 1. Use hands to lift, carry, or pull objects that may be heavy. 2. Understand simple instructions. 3. Learn simple procedures and techniques. 4. Perform routine work or the same task over and over again. Job Qualifications: Education High school diploma required Experience None required Licenses/Certifications N/A

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This is the job description for LAUNDRY/LINEN ATTENDANT JOB DESCRIPTION Job Title: Laundry Attendant Department: Housekeeping Company: Dimension Development Reports To: Executive Housekeeper Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To tend laundering machines to clean articles such as wearing apparel, sheets, blankets, and other linens used by the hotel and guests. Job Responsibilities: 1. Load articles into washer and adds specified amount of detergent, soap, or other cleaning agent. 2. Turn valve to fill washer with water. 3. Start machine that automatically washes and rinses articles. 4. Lift clean, wet articles from washer and places them successively into wringers and driers for measured time cycles. 5. Sort dried articles according to identification number or type. 6. Fold and place item in appropriate storage bin. 7. Iron all table linens. 8. Lubricate machines, using grease gun and oil can. 9. Ensure cleanliness of equipment. 10. Take the initiative to greet guests in a friendly and warm manner. 11. Other duties as assigned. Job Skills: 1. Follow instructions. 2. Adjust to doing the same thing over and over. 3. Move or lift heavy objects. 4. Familiarity of the material safety data sheet when using chemicals and safety rules when working around machinery. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience None required Licenses/Certifications N/A

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This is the job description for LAUNDRY SUPERVISOR JOB DESCRIPTION Job Title: Laundry Linen Supervisor Department: Housekeeping Company: Dimension Development Reports To: Executive Housekeeper Supervises: Laundry Linen Attendants Job Description Date: May 1, 2014 Job Purpose: To tend laundering machines to clean articles such as wearing apparel, sheets, blankets, and other linens used by the hotel and guests. Job Responsibilities: 1. Load articles into washer and adds specified amount of detergent, soap, or other cleaning agent. 2. Turn valve to fill washer with water. 3. Start machine that automatically washes and rinses articles. 4. Lift clean, wet articles from washer and places them successively into wringers and driers for measured time cycles. 5. Sort dried articles according to identification number or type. 6. Fold and place item in appropriate storage bin. 7. Iron all table linens. 8. Lubricate machines, using grease gun and oil can. 9. Ensure cleanliness of equipment. 10. Take the initiative to greet guests in a friendly and warm manner. 11. Other duties as assigned. Job Skills: 1. Follow instructions. 2. Adjust to doing the same thing over and over. 3. Move or lift heavy objects. 4. Familiarity of the material safety data sheet when using chemicals and safety rules when working around machinery. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience None required Licenses/Certifications N/A Management Activities: Check all that apply Interview, select and train associates Set and adjust associates’ rates of pay and hours of work Direct the work of associates Appraise associates’ productivity and efficiency for purpose of recommending promotions or other changes in status Handle associate complaints Discipline associates Plan the work Determine the techniques to be used Apportion the work among associates Determine types of materials, supplies, machinery, equipment/tools used or merchandise to be bought, stocked & sold Control the flow and distribution of materials or merchandise and supplies Provide for the safety and security of the employees or the property Plan and control the budget Monitor or implement legal compliance measures Customarily and regularly direct the work of at least 2 or more full-time associates or their equivalent (1 full-time associate at 40 and 2 half-time associates at 20 hours each, are equivalent to 2 full-time associates). Authority to hire or fire other associates, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or any other change of status of other associates are given particular weight. Discretion & Independent Judgment: Answer all questions and provide multiple specific examples. Question Answer (If yes, give multiple examples) Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices? No Does this position have authority to commit the employer in matters that have significant financial impact? No Does this position have authority to waive or deviate from established policies and procedures without prior approval? No Does this position have authority to negotiate and bind the company on significant matters? No Is this position involved in planning long or short-term business objectives? No Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances? No Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed? No Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job. Working Conditions: Indicate the environmental aspects of the job. Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 10 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others. Additional physical & visual requirements (check all that apply) Additional working conditions (check all that apply) X Identify and distinguish colors Outdoor weather conditions X Stand for long periods of time Extreme cold (non-weather) X Walk extended distances X Extreme heat (non-weather) Lift/carry 6-25 lbs. X Wet or humid conditions X Lift/carry 26-50 lbs. X Near moving or mechanical parts Lift/carry over 50 lbs. On high precarious places Reach hands and arms in any direction X With fumes or airborne particles X Kneel and/or stoop repeatedly X Near toxic or caustic chemicals Able to work overtime and irregular hours X Near risk of electrical shock X Near loud noises In areas of strong vibration Other______________________________ For HR Department Use Only Final Job Title: Laundry/Linen Supervisor Approved FLSA Status: Non-exempt Approved Job Grade: Date Job Evaluated: May 1, 2014 I have been given the opportunity to review this position description and have discussed the requirements of the position with the hiring supervisor. I understand this position description represents the minimum performance requirements of the job. Associate: ____________________________ Date: _______________ Supervisor: ____________________________ Date: _______________

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JOB DESCRIPTION Job Title: Lead Cook Department: Kitchen Company: Dimension Development Reports To: Sous Chef, Executive Sous Chef, Executive Chef Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To use knowledge of a la carte cooking and act as line leader, giving directions to others on production line. Job Responsibilities: 1. Use knowledge of a la carte cooking, meat temperatures and presentation to create a finished product that is consistent with dinner entrees and gourmet dining. 2. Prepare all orders turned in by wait staff, ensuring that all orders are cooked quickly and according to order. 3. Ensure that food leaves kitchen in peak condition. 4. To produce all sauces and compounds and cook all food in the appropriate manner such as poaching, sauté, etc. 5. Prep food products using standard food preparation techniques. 6. Learn menus, recipes, preparation and presentation. 7. Ensure that all food is stored in proper containers and at proper storage and holding temperatures. 8. Prepare food needed by other kitchen departments, which is best prepared by this department; and prepare all food for the next shift and for the following day as required and directed by Supervisor. 9. Maintains work area, including all counter tops, utensils, equipment, and refrigeration in a clean and sanitary condition in accordance with state, county and company health regulations and work safety regulations. 10. If functioning in a lead capacity: (a) take responsibility for assigned employees in absence of Supervisor, (b) assigns work, and ensures proper performance of assigned employees. 11. Other duties as assigned. Job Skills: 1. Skillfully use hand tools or machines to prepare food 2. Read recipes of item to be prepared, picture what the finished product will look like, and accept responsibility for accuracy of the work as it is turned out. 3. Use arithmetic to figure amounts of product needed; measure ingredients with precision. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education: HS Diploma or equivalent Experience: Minimum 6 months experience as line cook and 3 months as pantry/prep cook; OR equivalent combination. Licenses/Certifications: N/A

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JOB DESCRIPTION Job Title: Line Cook Department: Restaurant Company: Dimension Development Reports To: Sous Chef or Executive Chef Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To produce all orders required by business volume and supervisor, as quickly and efficiently as possible, and to produce the highest quality product. Also, to produce all orders on an a la carte basis and to prep for buffets, banquets, salad bars and hors d’ oeuvres. Job Responsibilities: 1. Open up each morning preparing and organizing the station and cooking all food necessary to start serving. 2. Prepare all items for lunch; sauces, soups, buffet entrees, and switch over from breakfast to lunch at the assigned time. 3. Rearrange the line and steam table to facilitate luncheon cooking and service. 4. Prepare all orders as turned in by wait staff and ensures all orders cooked quickly and according to order; also ensures that food leaves the kitchen in peak condition. 5. Learn menus, recipes, preparation, and presentation. 6. Ensure that all food is stored in proper containers and at proper storage and holding temperatures. 7. Cook only sufficient food in advance to cover expected business volume and to maintain quality. 8. Prepare all food needed by other kitchen departments which is best prepared by this department. Prepare all food for next shift and for the following day as required and directed by Supervisor. 9. Maintain the work area, including all counter tops, utensils, equipment, and refrigeration in a clean and sanitary condition in accordance with state, county, and company health regulations and work safety regulations. 10. Other duties as assigned. Job Skills: 1. Must be able to “prep” food products, using standardized food preparation techniques. 2. Skillfully use hand tools or machines needed for work. Measure, cut, or otherwise work on materials or objects with great precision. 3. Use arithmetic or shop geometry to figure amounts of material needed, dimensions to be followed and cost of materials. 4. Read recipes of items to be prepared. Job Qualifications: Education HS Diploma or equivalent Experience Minimum 3 months cooking experience at a full service restaurant or hotel. Licenses/Certifications N/A

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This is the job description for LOBBY ATTENDANT JOB DESCRIPTION Job Title: Floor Care Lobby Utility Department: Housekeeping Company: Dimension Development Reports To: Executive Housekeeper Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: Under the direct supervision of the hotel’s Executive Housekeeper, take ownership in assuring that the existing flooring materials of the hotel are properly protected from soil, cleaned regularly and maintained to a high level of appearance. Job Responsibilities: 1. Under supervision, establish, evaluate and perform work on a cleaning and preventive maintenance program for all flooring surfaces of the hotel. 2. Under supervision, keep abreast of all new cleaning procedures, cleaning products and technology that can be used in maintaining and enhancing the floor finishes of the hotel. 3. Under supervision, work to build a “team” approach among the various hotel departments to assist in the overall philosophy of keeping the hotel floors clean and fresh in appearance. 4. On your own, take initiative to be a hotel ambassador by always greeting hotel guests in a friendly and warm manner. 5. On your own, stock cleaning cart with appropriate supplies for shift. 6. On your own sweep, vacuum, wet mop, scrub, buff and properly maintain hotel floors using hand tools, brooms, brushes, mops vacuums and other powered equipment. 7. On your own, abide by the regulations set forth by material safety data sheets of various cleaning products. 8. On your own, observe and report the need for repairs to equipment, furniture and building components. 9. With very little supervision, keep floor maintenance equipment in good repair. Keep floor cleaning utility closet rooms in a clean and well organized fashion. 10. Other duties as assigned. Job Skills: 1. Maintain focus on cleaning projects while coping with various other interruptions. 2. Ability to understand instructions, and learn procedures and techniques. 3. Ability to perform routine work or the same task over and over again. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience None Licenses/Certifications N/A

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This is the job description for MAINTENANCE TECHNICIAN JOB DESCRIPTION Job Title: Maintenance Technician Department: Maintenance Company: Dimension Development Reports To: Chief Engineer Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To repair and maintain physical structure of hotel using hand tools and power tools. Job Responsibilities: 1. Maintain hotel, pool, and surrounding area, performing minor and routine painting, plumbing, electrical wiring, HVAC functions, and other related maintenance activities, using hand tools. 2. Notify management concerning need for major repairs or additions to lighting, heating, and ventilating equipment. 3. Respond to guest requests for service according to company policy. Keep records of rooms completed. 4. Program phone equipment according to hotel needs. 5. Observe equipment and utility meter readings on a daily basis. 6. Stay accessible to Front Desk and Chief Engineer. 7. Maintain files of Material Safety Data Sheets. 8. Ensure par stocking of regularly used parts and supplies. 9. Learn emergency procedures. 10. Other duties as assigned. Job Skills: 1. Understand and use specifications. 2. Work to precise measurements. 3. Use arithmetic to measure, compute amount of materials to use, and to inspect product to be sure it conforms to requirements. 4. Lift and move materials and products. 5. Climb and balance self. 6. Work outdoors in all kinds of weather.

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This is the job description for NIGHT AUDITOR JOB DESCRIPTION Job Title: Night Auditor Department: Front Desk Company: Dimension Development Reports To: Front Office/Operations Manager Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports. Job Responsibilities: 1. Perform all audit procedures as set forth by the Hotel and company, on a daily basis. 2. Verify the status of all wake-up call requests and ensure they are properly handled. 3. Balance all cash receipts and work performed during the audit shift. Make deposits of cash. 4. Prepare the front office for the ‘A’ shift and reset day’s business. 5. Act as a Guest Service representative and manager on duty during the night time hours. 6. Act as PBX operator during the audit shift. 7. Attend and actively participate in all front office meetings. 8. Participate in all training and cross training programs. 9. Take the initiative to greet guests in a friendly and warm manner. 10. Other duties as assigned. Job Skills: 1. Understand and use math concepts in order to design a financial or economic system. 2. Work math problems quickly and accurately. 3. Understand and use computers and related equipment. 4. Speak and write clearly to report financial information. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience None required Licenses/Certifications None required

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This is the job description for RESTAURANT SERVER JOB DESCRIPTION Job Title: Outlet Server Department: Restaurant Company: Dimension Development Reports To: AGM or F&B Manager Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To serve meals to patrons according to established rules of etiquette. Job Responsibilities: 1. Serves ice water and/or coffee upon greeting the table. 2. Presents menu to diner, suggesting dinner courses, appropriate wines, and answering questions regarding food preparation. 3. Writes order on check or memorizes it. 4. Relays order to kitchen or bar and serves courses from kitchen and service bars. 5. Garnishes and decorates dishes preparatory to serving. 6. Serves patrons from dish at table on occasion. 7. Observes diners to fulfill any additional request and to perceive when meal has been completed. 8. Totals bill and accepts payment or refers patron to cashier. 9. Replenishes supplies and prepares for the next meal. 10. Takes the initiative to greet guests in a friendly and warm manner. 11. Other duties as assigned. Job Skills: 1. Use arithmetic to total costs and make change. 2. Talk with different kinds of people to find out what services they want and to give them information. 3. Stand or walk for varying lengths of time, sometimes for long periods. 4. Move fingers and hands easily and quickly to handle things like dishes, money and merchandise. 5. Lift and carry things like heavy trays. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience None required Licenses/Certifications N/A

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JOB DESCRIPTION Job Title: Room Service Server Department: Front Desk Company: Dimension Development Reports To: Dining Room Supervisor (Asst. Restaurant Mgr./Restaurant Mgr. ) Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To serve meals to hotel guests according to established rules of etiquette, and to ensure a more pleasant stay. Job Responsibilities: 1. Replenishes supplies of clean linens, silverware, glassware, and dishes at the room service station. 2. Answers room service phone within 3 rings, answers questions, and takes orders from guests. 3. Relays order to kitchen and/or the bar. 4. Arranges orders on service trays, ensuring flair, sanitation, and timeliness of delivery. 5. Collects trays delivered to keep hallways clear and assist the guest through the removal of food. 6. Completes side work as deemed necessary by management to ensure the smooth operations of the department. 7. Other duties as assigned. Job Skills: 1. Carry out specific oral or written instructions, frequently following a simple routine. 2. Ability to perform repetitive actions consistently. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent. Experience None Licenses/Certifications N/A

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This is the job description for RM. & STE. ATTENDANT JOB DESCRIPTION Job Title: Room Attendant Department: Housekeeping Company: Dimension Development Reports To: Executive Housekeeper Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To maintain cleanliness of all spaces within the hotel. Job Responsibilities: 1. Make beds in guest rooms. 2. Replenish supplies such as drinking glasses, writing supplies and bathroom supplies in guest rooms. 3. Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas. 4. Clean rugs, carpets, upholstered furniture and draperies, using vacuum cleaner. 5. Dust furniture and equipment. 6. Polish metalwork, such as fixtures and fittings. 7. Wash walls, ceilings, woodwork, windows, door panels, and sills. 8. Empty wastebaskets, and empties and cleans ashtrays 9. Transport trash and waste to disposal area. 10. Replace light bulbs. 11. Other duties as assigned. Job Skills: 1. Ability to carry out specific oral or written instructions, frequently following a simple routine. 2. Ability to perform repetitive actions consistently.

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This is the job description for SECURITY PERSONNEL JOB DESCRIPTION Job Title: Security Department: Front Desk or Other Company: Dimension Development Reports To: Front Office Manager or Other Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To patrol hotel premises in order to maintain order, enforce rules and regulations, and insure observance of applicable laws. Job Responsibilities: 1. Patrol lobbies, corridors, and public rooms, confer with management, interview guests and employees and interrogates persons to detect infringements, investigate disturbances, complaints, thefts, vandalism, etc. 2. Patrol public areas to detect fires, unsafe conditions and damaged or inoperative safety equipment. 3. Warn or eject troublemakers and cautions careless persons. 4. Obtain assistance for accident victims and file accident reports. 5. Notify staff of presence of persons with questionable reputations. 6. Assist management and enforcement officers in emergency situations. 7. May enter and check rooms of guests suspected of leaving without paying bill to confirm suspicions and to seize any remaining personal property. 8. Other duties as assigned. Job Skills: 1. Think clearly and react quickly in emergencies. 2. Learn and apply rules and procedures which are sometimes hard to understand. 3. Use equipment skillfully. 4. Make conclusions based on facts and also on your own personal judgment.

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High school diploma or equivalent

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This is the job description for TELEPHONE OPERATOR JOB DESCRIPTION Job Title: PBX Telephone Operator Department: Front Desk Company: Dimension Development Reports To: Front Office Manager Supervises: N/A Job Description Date: May 1, 2014 Job Purpose: To operate hotel’s switchboard to relay incoming, outgoing, and interoffice calls and to provide a professional, prompt, and friendly telephone and message service to the hotel guests and staff, and to project an image of reliability and professionalism through such services. Job Responsibilities: 1. Maintains a professional attitude towards customers and employees and continuously is aware that a phone conversation is the first impression most people have of the hotel. 2. Answers all incoming calls and routes them accordingly and does so in a timely, professional and polite manner. Also, handles all paging and radio communications in a similar manner. 3. Assists in filing of folios, registration cards, etc. on a daily basis. 4. Keeps alphabetical telephone guest index current and accurate, denoting checked out guests from check in and stay over guests in the appropriate manner. 5. May supply information to callers and record messages. 6. May keep record of calls placed and toll charges. 7. May perform clerical duties, such as typing, proofreading, and sorting mail. 8. May operate system of bells or buzzers to call individuals in establishment to phone. 9. Other duties as assigned. Job Skills: 1. Speak clearly and listen carefully. 2. Use personal judgment and specialized knowledge to give information to people. 3. Change easily and frequently from one activity to another such as from typing to searching in a directory, to using a telephone. 4. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard. Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education HS Diploma or equivalent Experience None required Licenses/Certifications N/A Management Activities: Check all that apply Interview, select and train associates Set and adjust associates’ rates of pay and hours of work Direct the work of associates Appraise associates’ productivity and efficiency for purpose of recommending promotions or other changes in status Handle associate complaints Discipline associates Plan the work Determine the techniques to be used Apportion the work among associates Determine types of materials, supplies, machinery, equipment/tools used or merchandise to be bought, stocked & sold Control the flow and distribution of materials or merchandise and supplies Provide for the safety and security of the employees or the property Plan and control the budget Monitor or implement legal compliance measures Customarily and regularly direct the work of at least 2 or more full-time associates or their equivalent (1 full-time associate at 40 and 2 half-time associates at 20 hours each, are equivalent to 2 full-time associates). Authority to hire or fire other associates, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or any other change of status of other associates are given particular weight. Discretion & Independent Judgment: Answer all questions and provide multiple specific examples. Question Answer (If yes, give multiple examples) Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices? No Does this position have authority to commit the employer in matters that have significant financial impact? No Does this position have authority to waive or deviate from established policies and procedures without prior approval? No Does this position have authority to negotiate and bind the company on significant matters? No Is this position involved in planning long or short-term business objectives? No Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances? No Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed? No Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job. Working Conditions: Indicate the environmental aspects of the job. Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 10 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others. Additional physical and visual requirements (check all that apply) Additional working conditions (check all that apply) Identify and distinguish colors Outdoor weather conditions X Stand for long periods of time Extreme cold (non-weather) Walk extended distances Extreme heat (non-weather) Lift/carry 6-25 lbs. Wet or humid conditions Lift/carry 26-50 lbs. Near moving or mechanical parts Lift/carry over 50 lbs. On high precarious places Reach hands and arms in any direction With fumes or airborne particles Kneel and/or stoop repeatedly Near toxic or caustic chemicals X Able to work overtime and/or irregular hours Near risk of electrical shock Near loud noises In areas of strong vibration Other______________________________ For HR Department Use Only Final Job Title: PBX Telephone Operator Approved FLSA Status: Non-exempt Approved Job Grade: Date Job Evaluated: May 1, 2014 I have been given the opportunity to review this position description and have discussed the requirements of the position with the hiring supervisor. I understand this position description represents the minimum performance requirements of the job. Associate: ____________________________ Date: _______________ Supervisor: ____________________________ Date: _______________

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