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Job you are applying for:

Brand Operations Manager

at the following location(s):

Store Operations - San Francisco - San Francisco, CA

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THE DISH ON CHARLOTTE RUSSE Our History: Named after the delicious French dessert, Charlotte Russe began its sweet journey in 1975 with the first store opening in Carlsbad, California. Putting a spotlight on women in their teens and early twenties, our store offered access to major fashion trends at value-oriented prices. And over a few exciting decades, the mall-based chain went from 35 stores in Southern California to 500+ stores across the United States and Puerto Rico. Us Today: True to our California roots, Charlotte Russe is headquartered in San Francisco with operational offices just down the coast in San Diego. Among fab, fashion-forward merchandise, we also serve up proprietary Charlotte Russe and Refuge brands that our clientele loves. Check us out online or pop into one of our retail locations to see where all the fabulosity happens. Live. Work. Laugh. In style. We love what we do at Charlotte Russe, and it shows in our employees—amazing, dedicated people with an eye for style. We work together seamlessly—like a great outfit—but we're always on the lookout for superstar additions. If you love fashion and an exciting, innovative workplace, then come join us! General Summary: Leads efficient retail operations, aligns with brand direction and ensures the customer point of view is represented to positively impact business results. Partners cross functionally to develop strategies and processes for in store execution. Essential Duties and Responsibilities:  Represents and champions the stores’ s across multiple functions not limited to merchants, allocations, planning, visual and marketing teams to influence promotions, marketing events, product information etc.  Develops and creates communication collateral for ease of store execution and consistent customer experience of the department partnership listed above.  Develops and implements procedures/practices for more efficient execution of store processes involving visual, marketing, promotions, and merchandise  Manages the select store testing process as it relates to product and presentation.  Manages strategic stores planning to maximize productivity and balance workload as it relates to product and presentation tasks.  Acts as liaison between stores and corporate business teams. Interfaces daily with key cross-functional partners to solicit, evaluate and filter feedback to effectively communicate stores’ perspective and needs.  Develop and implement updates to our Standard Operating Procedures (SOPs).


Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Must have strong communication skills in both written and verbal form.  Must be able to build strong partnership and relationships.  Ability to manage multiple tasks and competing priorities.  Must be able to speak effectively before groups and individuals including senior executives, corporate and field employees at all levels, vendors, and customers.  Demonstrated ability to influence across all levels of employees and business partners.  Effective leadership and project management skills.  Ability to conduct self in a professional and respectful manner.  Must demonstrate a sense of urgency and the ability to work within deadlines  Ability to work both independently and in a team  Demonstrated ability to determine key business issues and develop appropriate action plans.  Must be detail oriented and show proficiency with content creation tools, including MS Office suite.  Knowledge in utilization of Microsoft Word, Excel, Outlook, PowerPoint, Internet, and graphic-related programs.

Additional Info:

Store Operations & Field