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Director of Talent

at the following location(s):

Chick-fil-A Tech Road Silver Spring - Silver Spring, MD

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As a Director of Talent , you are responsible for overseeing all aspects of human resources including recruiting, interviewing, hiring, performance and talent management, training, and miscellaneous administrative tasks. The person applying for this job must have great communication skills and the ability to work autonomously Accountabilities include: Recruit, interview, and hire talent that aligns with the Owner’s vision Develop and manage a performance management system that enables leaders to appropriately resolve with performance issues while recognizing/rewarding exceptional performance Develop and manage a talent management system that enables team members to reach their personal and professional goals Develop and manage a training program that enables team members to deliver a “Remark” able customer experience consistently Partner with the leadership team to ensure coordinated approach to achieving customer experience goals (e.g., marketing, talent, and kitchen, etc.) Maintain positive working relationships and coaches, motivates, and sets/reinforces expectations for team members Manage the policy handbook and expectations for team members Strictly adheres to all Company policies and procedures. Serve as human resources subject matter expert to the team (e.g., employment law, policy handbook, etc.) Work with other leaders and team members to cultivate a culture that supports the Owner’s vision Provide support within the restaurant to meet business needs Understand, communicate, and administer team member benefits Partner with scheduling lead to ensure the optimal labor cost and productivity


Minimum Qualifications: Specific Experience: Required: High School Diploma or equivalent Required: Strong analytical and problem solving skills Required: Leadership experience Preferred qualifications: Bachelors degree or above with HR concentration or comparable experience This is a full time position. This person must be skilled in time management. This person must be self-directed and highly organized. This person must have basic computer skills. This person must master all knowledge and skills of every position in the Restaurant including management and office work.

Additional Info:

Some of the great BENEFITS of working at Chick-fil-A: It is a Great Place to Work - A job at Chick-fil-A is more than just a job; it is a stepping-stone to a successful future in the world of business. At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A. Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Work Directly with a Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.