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Description
Supervises, trains and monitors the performance of assigned banquet staff, ensuring that all procedures are completed to department and location standards. Essential Functions: 1. Maintains complete knowledge of service requirements for assigned function and communicates expectations and to banquet staff. 2. Supervisors banquet staff; ensures quality service is provided to guests. 3. Greets guests upon arrival and assist in seating as required by group; ensures a pleasant visit for each guest; and maintains effective guest relations. 4. Recognizes and resolves guest complaints and concerns. 5. Supervises event set up and break down procedures; contributes to overall cleanliness and organization of facility and event location. 6. Performs special projects delegated by management. 7. Stays updated on latest developments pertinent to the department as well as the location.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE 1 to 2 years banquet supervisory experience; excellent people and communication skills. Proven experience supervising banquet staff in an event setting and demonstrated outstanding customer service. Must possess willingness to learn and perform new banquet event programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Additional Information
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.
Description
Direct and coordinate Banquet department such as delivering a quality product, maintaining established operational standards and effectively leading the team. Primary Responsibilities include the following: Others duties may be assigned. • Comply with the national programs such as Core Beverage Program, Menu Program, Approved Product List, Beverage Cartender program. • Effectively lead and schedule staff to ensure quality service is delivered. Continually follow up to ensure tasks are being completed timely and to the appropriate standards and that tools and equipment are operating properly. • Ensure staff receives proper safety and job skills training through group training, on the job training, communication, meetings, etc. • Responsible for selection, development, leadership and retention of banquet staff. • Ensure financial targets are being met and appropriate accounting procedures are being followed consistently. • Ensure food and beverage staff are providing excellent guest service. • Maintains constant communication between departments and keeps other departments informed about special programs and events.
Requirements
Qualifications: • Previous experience in a food and beverage leadership role • Strong verbal and written communication skills • Strong attention to detail, planning and organizational skills • Experience supervising others and leading a team • Excellent customer skills Working Conditions: Will often be required to work nights, weekends and holidays.
Additional Information
Physical / Cognitive Activities: This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations. The major responsibility in this position is to direct the operations in the food and beverage departments. Therefore a significant amount of time is spent speaking, walking, standing and listening. Communication skills are used a significant amount of the time when interacting with guests or staff members and when giving instructions A significant portion of time will be spent reviewing budgets, revenues, inventories and requisitions, requiring a great deal of reasoning and thinking skills. Since the employee in this position oversees several subordinates, a vast amount of time is spent utilizing problem solving, reasoning, motivating and training abilities. Mathematical skills such as profit/loss concepts, percentages, and variances are used often.
Description
Serves guests food and beverage in a banquet event setting; ensuring quality service is provided. Essential Functions: 1. Maintains complete knowledge of service requirements for assigned function. 2. Greets guests upon arrival and assist in seating as required by group; ensures a pleasant visit for each guest; and maintains effective guest relations. 3. Serves guests food and drinks; removing dinnerware from the table in a timely manner. 4. Recognizes and fulfills guest food & beverage needs and requests. 5. Participates in event set up and break down procedures; contributes to overall cleanliness and organization of facility and event location. 6. Performs special projects delegated by management. 7. Stays updated on latest developments pertinent to the department as well as the location.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Excellent people and communication skills. Proven experience serving food & beverage in a banquet event function; demonstrated outstanding customer service. Must possess willingness to learn and perform new banquet event programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Additional Information
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.
Description
Responsible for filling drink orders for guests, answering questions about drink ingredients and making suggestions for different types of beverages and cocktails. Essential Functions: 1. Responsible for ensuring that alcoholic beverages are not dispensed to people under the age of 21. 2. Monitors the alcohol intake of guests. 3. Takes payment for beverages utilizing prescribed cash procedures. 4. Recognizes and resolves guest complaints and concerns. 5. Maintains beverage quality and service standards for location. 6. Performs bar opening and closing procedures; contributes to overall cleanliness and organization of facility. 7. Ensures a pleasant visit for each guest; maintains effective guest relations. 8. Performs special projects delegated by management. 9. Stays updated on latest developments pertinent to the department as well as the location.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE 1 to 2 years bartending experience; excellent people and communication skills. Proven experience serving beverages in a bar setting and demonstrated outstanding customer service. Must possess willingness to learn and perform new beverage programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Additional Information
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.
Description
Responsible for driving electric cart on golf course and serving/selling beverages and snacks from the cart. Essential Functions: 1. Responsible for ensuring that alcoholic beverages are not dispensed to people under the age of 21. 2. Takes payment for beverages and snacks utilizing prescribed cash procedures. 3. Recognizes and resolves guest complaints and concerns. 4. Maintains beverage and snack quality and service standards for location. 5. Performs cart set up and break down procedures; contributes to overall cleanliness and organization of cart, golf course and facilities. 6. Ensures a pleasant visit for each guest; maintains effective guest relations. 7. Performs special projects delegated by management. 8. Stays updated on latest developments pertinent to the department as well as the location.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Excellent people and communication skills. Proven experience serving beverages and snacks and demonstrated outstanding customer service. Must possess willingness to learn and perform new beverage and snack programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to drive an electric cart, sit, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Additional Information
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Description
Ensures all dishes, glassware, utensils, pots and pans are cleaned and sanitized. Essential Functions: 1. Operates dish machine to wash dishes, glassware, utensils, pots and pans. 2. Maintains appropriate temperatures and soap levels 3. Hand washes dishes, glassware, utensils, pots and pans when necessary. 4. Assists with maintaining preparation and service areas in a sanitary condition. 5. Empties trash and moves to dump site. 6. Complies with local sanitation standards. 7. Performs opening and closing procedures; contributes to overall cleanliness and organization of facility. 8. Ensures a pleasant visit for each guest; maintains effective guest relations. 9. Performs special projects delegated by management. 10. Stays updated on latest developments pertinent to the department as well as the location.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Excellent people and communication skills. Demonstrated outstanding customer service. Must possess willingness to learn and perform new food & beverage programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Additional Information
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.
Description
SUMMARY Develops, implements and maintains quality standards for food & beverage, including supervision and direction of food & beverage staff. Ensure excellent customer service. Essential Functions: 1. Interviews, selects, trains and supervises food & beverage staff. 2. Organizes and conducts pre-shift and department meetings. 3. Schedules and directs food & beverage staff in their work assignments. 4. Interacts with guests; promoting food & beverage facilities, products and services. 5. Recognizes and resolves guest complaints and concerns. 6. Maintains food quality and service standards for location. 7. Controls food & beverage costs including payroll, equipment, supplies and products. 8. Maintains accurate inventory and appropriate supply levels. 9. Maintains cleanliness and organization of food & beverage work areas and facility. 10. Utilizes prescribed cash handling procedures to accurate charge guests, create forecast and revenue reports and write correspondence. 11. Provides direct service to guests as needed, including serving tables, bussing tables, seating guests and general clerical/cashier duties. 12. Ensures a pleasant visit for each guest; maintains effective guest relations. 13. Performs special projects delegated by management. 14. Stays updated on latest developments pertinent to the department as well as the location. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE 1 to 2 years food & beverage management/supervisor experience; excellent people and communication skills. Proven experience managing guest relations; dealing with stressful situations; and demonstrated outstanding customer service. Proven experience managing food & beverage operations. Must possess willingness to learn and perform new food & beverage programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, walk, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.
Requirements
Additional Information
Description
Golf maintenance including mowing, trimming, top dressing, treating turf, maintenance of bunkers, hole changing, hedge trimming and general maintenance. Essential Functions: 1. Maintains golf course by mowing, trimming, top dressing, treating turf, maintenance of bunkers, hole changing, hedge trimming and general maintenance. 2. Operates golf course equipment. 3. Participates in daily set up of the golf course for play. 4. Mows greens, tees, aprons and approaches to greens, roughs, and other areas of the golf course. 5. Aerifies greens, verticuts tees and greens, and spikes greens as assigned. 6. Prepare and plant sod and seed to greens, tees, and fairways as assigned. 7. Keeps golf course maintenance equipment fueled, oiled and inspected. 8. Ensures a pleasant visit for each guest; maintains effective guest relations. 9. Performs special projects delegated by management. 10. Stays updated on latest developments pertinent to the department as well as the location.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Preferred experience operating golf course equipment and demonstrated outstanding customer service. Must possess willingness to learn and perform new golf maintenance programs. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule, with evenings and weekend work as assigned during special events. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Additional Information
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.
Description
Maintains cleanliness and organization of work areas and facility. Essential Functions: 1. Sweeps and washes floors, vacuums carpet, washes walls, dusts furniture and fixtures and cleans ashtrays. 2. Removes trash from work areas to the loading dock/dumpster. 3. Assists other maintenance employees in maintaining a clean and organized work and public areas. 4. Performs other duties as requested, such as cleaning unexpected spills and executing special guest requests. 5. Ensures a pleasant visit for each guest; maintains effective guest relations. 6. Performs special projects delegated by management. 7. Stays updated on latest developments pertinent to the department as well as the location.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Excellent people and communication skills. Demonstrated outstanding customer service. Must possess willingness to learn and perform new food & beverage programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, walk, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Additional Information
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.
Description
Patrol golf course, keeping the pace of play up and responding to golfers' questions or concerns. Essential Functions: 1. Coordinate golf course activities with golf shop and outside service. 2. Maintain an inventory of scorecards, pencils, tees, divot repair tools, and ball markers. 3. Ensure the practice tee and green are clean and orderly by actively picking up baskets and/or golf balls from respective areas. 4. Monitor pace of play and enforce Club policies, rules, course etiquette, and daily course rules. 5. Ensure “Marshal Cart” is equipped with ice towels (when necessary) and fully stocked with operational First Aid Equipment including AED machine 6. Maintains cleanliness and neatness of fitness equipment and facility. 7. Ensures a pleasant visit for each guest; maintains effective guest relations. 8. Performs special projects delegated by management. 9. Stays updated on latest developments pertinent to the department as well as the location.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Demonstrated outstanding customer service. Must possess willingness to learn and perform new golf programs, excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, move, jump, stand and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Additional Information
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.
Description
Responsible for the operation of the bag room, range and cart services of the club. Primary Responsibilities: 1. Assists members with golf bags, loading and unloading onto carts, club-cleaning service, and maintains bag storage system. 2. Provides carts for member and guest play by bringing them to cart staging area, and returning them to cart storage free of debris, towels, scorecards, etc. 3. Operates equipment to retrieve range balls from driving range, and washes range balls as appropriate. 4. Arranges baskets and range balls in accordance with approved club standards. 5. Maintains cleanliness and neatness of fitness equipment and facility. 6. Ensures a pleasant visit for each guest; maintains effective guest relations. 7. Performs special projects delegated by management. 8. Stays updated on latest developments pertinent to the department as well as the location. Note: Other duties as assigned by supervisor or management.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Demonstrated outstanding customer service. Must possess willingness to learn and perform new golf programs, excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, move, jump, stand and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Additional Information
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. COLORADO Pay Range: $12.00 - 13.00/hr
Description
Responsible for planning, supporting and marketing all private events and meeting functions at the property through direct client contact to maximize profits from revenues. Maintains ongoing relationship with guests. Assist in project management and implementation of contracts and agreements. Essential Functions: 1. Establishes and maintains positive client relationships. 2. Coordinate event with all appropriate departments. 3. Upsells products and services offered by the location. 4. Assists the client with menu planning; food & beverage, set-up, decorations, and other services requested by client; assures that all requirements are communicated and completed to the clients specifications. 5. Ensures payment is received and properly coded. 6. Ensures a pleasant visit for each guest; maintains effective guest relations. 7. Conducts tours of golf course and facility, if necessary. 8. Performs special projects delegated by management. 9. Stays updated on latest developments pertinent to the department as well as the location.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Excellent people and communication skills. Demonstrated outstanding customer service. Must possess willingness to learn and perform new food & beverage programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, walk, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Additional Information
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.
Description
This position exists to provide outstanding customer service. The Sales Associate responsibilities include: • Generating sales through educating customers on product knowledge, asking questions to determine needs and suggesting merchandise to fit those needs • Exhibiting consistent over the top customer service to exceed customers’ expectations by helping create a fun, friendly, relaxed resort shopping experience • Generating additional sales by calling customers and club members to discuss events, promotions and new merchandise • Learning and applying knowledge related to care, features and benefits of all product lines to build customer loyalty and sales • Participating in physical inventory counts, handle markdowns, transfers and adjustment paperwork as directed to reduce shrink • Following all cash handling procedures and completing all daily checklists to maintain a clean, organized and safe environment
Requirements
Qualifications • Six months of retail or related customer service experience preferred • Effective communication and listening skills to meet and exceed the customer expectations • Ability and desire to provide outstanding customer service • Ability to operate a POS system
Additional Information
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.
Description
Responsible for taking food & beverage orders and serving them to guests. Essential Functions: 1. Greets guests and presents menus. 2. Assists guests with food & beverage selections; makes recommendations. 3. Informs guests of current specials. 4. Promotes food & beverage products and services. 5. Serves food & beverage items to guests. 6. Responsible for ensuring that alcoholic beverages are not dispensed to people under the age of 21. 7. Takes payment for food & beverages utilizing prescribed cash procedures. 8. Recognizes and resolves guest complaints and concerns. 9. Maintains food & beverage quality and service standards for location. 10. Performs opening and closing procedures; contributes to overall cleanliness and organization of facility. 11. Ensures a pleasant visit for each guest; maintains effective guest relations. 12. Performs special projects delegated by management. 13. Stays updated on latest developments pertinent to the department as well as the location.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE 1 to 2 years serving experience; excellent people and communication skills. Proven experience serving food and beverages and demonstrated outstanding customer service. Must possess willingness to learn and perform new food and beverage programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Additional Information
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.
Description
Sets up, maintains and refreshes meeting rooms and space for events according to guest contract and specifications. Essential Functions: 1. Sets space with tables, chairs, stage, linens and other equipment/furniture in preparation for event. 2. Recognizes and resolves guest complaints and concerns. 3. Organizes and manages beverage aspects of special events. 4. Sets up and breaks down event space; contributes to overall cleanliness and organization of facility and event location. 5. Ensures a pleasant visit for each guest; maintains effective guest relations. 6. Performs special projects delegated by management. 7. Stays updated on latest developments pertinent to the department as well as the location.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE 1 to 2 years banquets experience; excellent people and communication skills. Proven experience setting space in an event setting and demonstrated outstanding customer service. Must possess willingness to learn and perform new banquets programs and services. Excellent communication and organizational skills, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Additional Information
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.