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Job you are applying for:

KFC Area Coach

at the following location(s):

C521001 - New Orleans, LA

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Description:

Continue your career path buy joining our team! At EMERGE! you’ll work and have fun at the same time, while accomplishing impressive results and building a great team. You’ll build relationships with great people and provide great customer service. If you’re already a successful manager, you need to check out our (Area Coach) District Manager position. As a District Manager, you have the keys to multiple $1 million+ business (literally!). And when you grow your team and the business by making our customers’ day, you get rewarded in a big way. The job duties include: • Manages, trains, and coaches General Managers • Directs and assist with assigning employees as needed to ensure all aspects of service meet operational standards • Adheres to and monitors management compliance of the employee handbook, policies and practices. • Takes appropriate action to address employee issues and policy violations and immediately • Reviews employee and management work schedules in a timely manner to ensure continuous ability to properly serve guests in accordance with company policies and applicable law. • Monitors multiple restaurant cost control procedures for food, labor, paper and inventory. Takes immediate corrective action when necessary. • Monitors performance of vendors. Takes immediate corrective action when necessary. • Audits units employment-related records and payroll records. • Reinforces the importance of placing guest needs first to management on a consistent basis. • Responds to escalated guest requests and complaints in a respectful manner. Takes immediate corrective action when necessary. • Recruits, interviews and hire management team members to achieve proper staffing levels. • Approves compensation levels of employees and managers within company guidelines. • Prepares all necessary operational reports for multiple drive-ins. Develops appropriate action plans to resolve unfavorable financial and/or sales trends. • Develops and implements a marketing plan for region.

Requirements:

• High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred • Minimum of three (3) years of restaurant management experience (QSR preferred), experience running shifts without supervision - Multi-unit supervision experience is preferred. • Required to work a minimum 5 day workweek including irregular hours, nights, weekends and holidays • Knowledge of recruiting, interviewing and selection practices • Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations • Leadership and supervisory practices and skills; effective verbal and written communication skills - Basic accounting and computer skills • Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems • Problem solving, decision-making and conflict-resolution skills • Abide by the company’s appearance, uniform and hygiene standards

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