Box Office Associate Minneapolis' Premier Event Center is hiring for a Box Office Associate! Join an amazing team and have fun while working in a live entertainment atmosphere. Showcase your talents while engaging with guests, lending a helping hand, and providing information and direction to diverse fans over a wide range of genres and events. Full Job Description Essential Duties and Responsibilities: • Work with Ticketmaster platform to sell tickets to clients inside and outside of the venue. • Recognize and respond to customer complaints and take appropriate action to resolve ticket issues. • Use knowledge of venue to help and educate guests. • In person and Phone reception • Ability to work most or all event days/nights, and some week day shifts. • Can operate autonomously for up to 7 hours. • Support other box office staff as needed. • Maintain strong, cooperative inter/intra-departmental relationships with the ability to interact effectively with internal and external clients at all levels within the organization. Job Type: Part-time Pay: $17.00 per hour
Requirements: Essential Knowledge, Skills, and Abilities: • Prior ticketing system experience preferred. • Ability to multi-task and meet deadlines with accuracy and timeliness in high pressure situations. • Excellent communication and customer service skills, with the ability to interact constructively with internal and external clients at all levels within the organization. • Ability and willingness to work evenings, weekends, and holidays as required. • Experience in Cash Handling • Respect for Intradepartmental relationships. • Tolerance of all cultures, music and art forms • High School Diploma Physical Requirements: • Ability to walk distances, and the ability to sit for various lengths of time. • Working environment is fast-paced and often loud and stressful
Salary: $17 - $20 an hour Job Type: Part-time Qualifications: Customer service: 1 year (Preferred) US work authorization (Preferred) Full Job Description The Minneapolis Armory is seeking hospitality driven men and women for its' security team. The Armory will host over a 100 A+ concert, sporting and corporate events annually. Focusing on the safety and security of all staff, artists, vendors and guests, we aim to deliver and maintain a positive and uplifting experience for diverse groups of individuals. We highly encourage women and college students to apply. This is a great opportunity to develop skills to work with crowds of all types, specifically for those studying law enforcement, psychology and/or sociology. Benefits: Flexible schedule Schedule: Day shift Evening shift Holidays Monday to Friday Night shift On call Overnight shift Weekend availability Ability to commute/relocate: Minneapolis, MN: Reliably commute or planning to relocate before starting work (Required) Experience: Customer service: 1 year (Preferred) Work Location: One location
Salary: $16 an hour Job Type: Part-time Qualifications: US work authorization (Required) Hotel experience: 1 year (Preferred) Minneapolis' Premier Event Center hiring for Guest Services! Responsibilities Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examine tickets for entry to various tiers of the venue. Assist with keeping the venue safe, clean and presentable to the guest. Resolve guest complaints or problems. Guide guests to exits or provide other instructions or assistance in case of emergency. May assist in verifying staff credentials to generally restricted areas. Assist patrons by giving directions places inside or outside the venue. Ensure guests are safely enjoying the show. Communicate with other venue staff or managers about guest needs. Schedule: Evening shift Holidays Monday to Friday On call Weekend availability Ability to commute/relocate: Minneapolis, MN 55415: Reliably commute or planning to relocate before starting work (Required) Experience: Customer Service experience: 1 year (Preferred) Work Location: One location
Qualifications High School Diploma or equivalent preferred At least 1+ year in a guest service role preferred Excellent verbal, and interpersonal communication skills Position requires constant walking, climbing stairs, and standing for long periods of times Job Type: Part-time
Job Type: Part-time Qualifications: Night Shift (Required) Customer service: 1 year (Preferred) US work authorization (Preferred) Benefits Pulled from the full job description Flexible schedule Full Job Description We are looking for a qualified and enthusiastic Hosts to join our team and represent The Armory’s Premium Experience program, which focuses on delivering an unmatched concert experience to our highest contributing clients in an upscale and high-touch environment. Working within a concert venue provides a fun atmosphere with amazing guests, in a fast-paced environment. Hosts' responsibilities include being the first point of contact for our suite holders and guests; welcoming, checking-in and organizing groups, managing reservations via a handheld iPad app and escorting guests to their private suites. For this role, you should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive until their departure. Ability to learn quickly and communicate with a team in a large venue will contribute to your success. Responsibilities: Represent and uphold a high level of standards Welcoming guests to the venue, being the most hospitably first point of contact Managing reservations and assisting guests with their reservations Escort customers to assigned suites Introducing client to Server and communicating special requests or needs Utilizing an iPad based reservations app Upgrade and sell suites as new reservations Maintain a clean reception area Answer incoming calls and address guests’ queries Pay: $18.00 per hour
Requirements (preferred but not required): Previous work experience as a Host or Server Professional appearance and attire required Understanding of restaurant/venue etiquette Experience in managing reservations, iPad based app experienced preferred Demonstrable customer-service skills Excellent communication skills (via phone and in-person) Strong organizational skills with the ability to monitor your surroundings Good physical condition to walk and stand during an entire shift Job Type: Part-time
Benefits: Flexible schedule Schedule: Day shift Evening shift Holidays Monday to Friday Night shift On call Weekend availability COVID-19 considerations: Facilities are cleaned on a consistent basis, hand sanitizer is always available, we keep a stock of masks for team members to use at any time. Ability to commute/relocate: Minneapolis, MN 55415: Reliably commute or planning to relocate before starting work (Required) Experience: Customer service: 1 year (Preferred) Shift availability: Night Shift (Required) Work Location: One location
Salary: $14.25 an hour Job Type: Part-time Qualifications: Restaurant experience: 1 year (Preferred) US work authorization (Preferred) Benefits: Flexible schedule Full Job Description We are looking for a qualified and enthusiastic Servers to join our team and represent The Armory’s Premium Experience program, which focuses on delivering an unmatched concert experience to our highest contributing clients in an upscale and high-touch environment. Working within a concert venue provides a fun atmosphere with amazing guests, in a fast-paced environment. Servers' responsibilities include being the main point of contact for our suite holders and guests, welcoming, taking food & beverage orders, preparing and delivering orders, and accommodating any needs of guests. For this role, you should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive until their departure. Ability to learn quickly and communicate with a team in a large venue will contribute to your success. Responsibilities: Represent and uphold a high level of standards Welcoming guests to the venue, being the most hospitably main point of contact Learn and understand menu offerings Taking food & beverage orders Preparing and delivering orders Managing tabs via point of sale Maintain a clean working area Communicating with team members and manager Cleaning suite areas before and after events to ensure it is presentable for the next event Schedule: Day shift Evening shift Holidays Monday to Friday Night shift Weekend availability Supplemental Pay: Tips COVID-19 considerations: Facilities are cleaned on a consistent basis, hand sanitizer is always available, we keep a stock of masks for team members to use at any time. Ability to commute/relocate: Minneapolis, MN 55415: Reliably commute or planning to relocate before starting work (Required) Experience: Restaurant experience: 1 year (Preferred) Work Location: One location
Requirements (preferred but not required): Previous work experience as a Host or Server Professional appearance and attire required Understanding of restaurant/venue etiquette Experience in using point of sale, iPad based app experienced preferred Demonstrable customer-service skills Excellent communication skills Strong organizational skills with the ability to monitor your surroundings Good physical condition to walk and stand during an entire shift