Description:

The position is responsible for providing training support for Company and Franchise restaurant operators within a specified territory to develop unrivaled culture and talent for KFC. Field training support includes the coordination, facilitation, and delivery of training programs. Effective training support builds operator capability (primarily Above Restaurant Leader) to drive consistent execution of our talent and culture systems, tools, and processes; including, but not limited to, certifications, new program initiatives, calendar and restaurant team training programs. Examples of specific training support include Lives & Breathes, Capstone, Keystone, Talent@KFC, Learning Zone, Heartstyles and product training to drive flawless calendar execution. •Plan and deliver standards, systems, processes, and tools training •Complete training needs assessments during field visits to identify knowledge, skills, and/or ability gaps •Facilitate necessary program training by DMA, including participation in World Class Operations & Association meetings •Drive clients’ awareness of training completion rates and partner on a plan to achieve brand standards •Evaluate the effectiveness of training •Logistical support for Field Training Classes •Travel up to 75% attending Franchise Association Meetings, Facilitating Keystone and Capstone, and any other requested field training

Requirements:

•Education/Certifications – Bachelor’s degree or higher in HR or a related field required •Experience •Years of Experience – 1-3 years training experience preferred •Strong presentation and facilitation skills •Ability to coach and influence others •Strong project management skills, with an emphasis on organizational and time management aptitude •Ability to Multi-task in a variety of situations and develop solutions to issues •Restaurant operations know how, including an understanding of restaurant information systems, is preferred •Must be highly proactive and results driven

Additional Info: