Description:

In partnership with the KFC IT team, develop and maintain a prioritized strategy for restaurant technology that simplifies and automates manual processes, and provide direction in the creation of requirements for process initiatives with franchisees and end users in mind. •Define the Operations technology vision and ensure work is prioritized •Simplify and automate manual processes, including BOH MERIT system, cash management, product projections, inventory and receiving, labor management/scheduling, restaurant communication, and administration •Communicate technology requirements to IT and support development of said technology •Conduct restaurant-level technology testing, gather feedback, and provide to IT team •Lead cross-functional team to prepare operations technology and process initiatives for national launch, including franchisee alignment, participation, budget, training, and cascade plans •Execute the national launch of operations technology and process initiatives •Ensure all phases of the restaurant readiness process are executed •Lead the relationship with the Operations Subcommittee on all projects that relate to restaurant technology •Partner with the Brand Communications team on field-level communications •Continuously communicate and collaborate with field operations leadership and Operations Subcommittee in the execution of national initiatives •Serve as gatekeeper for Restaurant Operational Guardrails •Lead field validation/follow-up for key operations technology and process initiatives

Requirements:

•5 to 7 years of above restaurant-level Leadership or multi-unit retail leadership experience preferred •Detail understanding of restaurant P&L statements and reports that support financial success •Ability to understand restaurant needs and partner with IT to find real world solutions •Ability to handle projects that require multiple areas of expertise and leading-edge inspiration and innovation •Keen ability to translate technical information to restaurant team members and franchisees •Organization and ability to handle many tasks at one time •Ability to mentor cross-functional team members officially and unofficially •Strong computer skills and knowledge of Microsoft applications •Ability to influence at all levels including Franchise owners •Strong analytic skills and attention to detail •Ability to handle and resolve conflict effectively •Approx. 15% travel required

Additional Info: