Description:

REPORTS TO: Service Manager CLASSIFICATION: Nonexempt POSITION SUMMARY Cashiers can be under a lot of pressure during busy shifts. It is important that you are always pleasant and efficient. Remember to smile and always THANK the customer. Cashiers are under the direct supervision of the Service Manager. Duties include, but are not limited to the following. CORE EXPECTATIONS •Ability to maintain Mary’s score cards standards •Ensure customers are not on hold for more than sixty seconds •Ensure all phone calls are answered within two rings. •Demonstrate Mary’s suggestive selling techniques •Demonstrate Mary’s Upbeat Personality Philosophy •Ability to listen and understand the customers needs •Adhere to all Mary’s Dress Code Standards •Follow all Cash, Credit, House Charge and/or Check Transactions procedures

Requirements:

DUTIES AND RESPONSIBILITIES The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. •Greet guests the moment they enter the restaurant with a friendly upbeat demeanor •Must have full knowledge of specials and soup of the day •Knowledge of Togo/Delivery and catering menus; know how items are prepared; know ingredients in all menu items •Excellent phone etiquette; repeat all orders to ensure order is correct •Ensure food prepared for guest is in agreement to what the customer ordered prior to serving •Follow Mary’s Suggestive Selling Techniques •Follow all Alcohol and Beverage Laws (if under 18 you are not allowed to serve any alcoholic beverages) •Follow all Cash, Credit, House Charge and/or Check Transactions procedures. Important: Once payment is received it is the Cashier, Server or Drivers responsibility to settle the transaction(s) immediately upon returning to their work station. Holding onto unsettled transactions until later in the shift will be considered improper cash handling and subject to disciplinary action. •Follow all safety and health guidelines •Follow all clean up and pre shift procedures related to your position

Additional Info:

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions •Commitment to excellence and high standards •Excellent written and oral communication skills •Strong organizational and problem-solving skills •Ability to manage priorities and workflow •Passion, flexibility, and a willingness to work within constantly changing priorities with enthusiasm •Strong interpersonal skills •Professional appearance and demeanor WORK ENVIRONMENT This position entails exposure to the following environmental conditions: 1.Ability to stand on feet for long periods of time. 2.Ability to understand and follow written and verbal instructions. 3.Ability to work under pressure. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to do the following: 1.Constant standing during operation. 2.Frequent lifting of To Go orders, weighing 3 - 10 lbs., on and off ovens and refrigerators. 3.To go orders, approx. 3 - 10 lbs., a distance of approximately 5 - 30 ft. 4.Frequent reaching, approximately 10 - 74 in. vertically, in front of body to gather to go orders 5.Ample dexterity to punch in orders and handle money.